MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9388 results found
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Crash
Game crashes mid match. Using android app. When immediately trying to reopen the app, it tries to rejoin the match in progress, but presents a loading screen that just says "description" over and over instead of the normal lore type text (attached). The app plays the sound as if it connected to the match in progress, but then immediately crashes before actually rejoining the match.
Workaround: wait sufficient time for current match to end, then reopen app. App will load successfully
2 votes -
can't use instant with the starting town land during opponent's turn
During a game of ranked standard, I had a starting town and 2 white lands (starting verge). While I had a blue instant in my hand (Consult the Star Charts), I wasn't able to cast it during the opponent's turn. Even when I added a stop to their end step, tapped starting town for blue mana and had the available mana to cast it, I still wasn't able to cast my instant. In the screenshot, you can see I have the available mana to cast an instant spell in my hand, but could not cast it. This was when I…
1 vote -
purchased card wasn't standard legal without pre-warning
Purchased Treasure Hunt from store, but it never told me it wasn't compatible with standard format. When craft cards from wildcards it shows this info, why doesn't it in store? I don't, nor ever will, play historic... very shady
On PC/Steam1 vote -
Vayne's Treachery Cannot be Kicked
Vayne's Treachery is not working as intended.
Should allow you to sacrifice artifact or creature, this prompt never appears even when there are multiple valid targets.
Lost multiple Premier Draft matches due to this bug as it only can apply -2/-2 instead of the desired -6/-6.Steps to reproduce.
1. Attack or be attacked.
2. Play Vayne's Treachery.
3. Target opponents creature.Platform: Android
2 votes -
Unable to respond to Sheltered by Ghosts
My opponent played Sheltered by Ghosts targeting my Voice of Victory. I had a Shardmage's Rescue in my hand and enough untapped mana to play it but the prompt to play something in response never came. This bug repeated in the next turn which basically cost me the game.
3 votes -
Set Completion affected by new duplicate protection
Realized I was close to having a 'mythic complete' set for Outlaws of Thunder Junction and decided to go for it so I could get the "Completionist" title reward from the Achievements.
With the new duplicate protection for different sets, the UI says I have all 4 copies of Terror of the Peaks since I have a total of 4 across the M21 and OTJ versions. The Set Completion tracker also has a big glowing "Mythic Complete" outline, however the achievement has not triggered and registered that I have successfully completed a set.
Thanks.
5 votes -
Mastery Orb wrong set
After the update to the avatar set this morning my mastery orb was an avatar orb which cannot be used in the current pass.
1 vote -
Bug de reconexão
Meu jogo ja desconectou inúmeras vezes durante partidas ranqueadas, simplesmente do nada! Perdi várias partidas por causa disso. O botão "Reconectar" não funciona, precisa fechar e abrir o jogo.
1 vote -
Ringing strike mastery wont untap
Playing tarkir dragonstorm quick draft on Android. My opponent used Ringing Strike Mastery on my Sagyu Wildling and it will not allow me the option to pay 5 to untap
1 vote -
Can't get past Color Challenge
Having the classic cant get past Color Challenge issue. Have been DYING to play online, but I'm barred off from PVP. Did the skip tutorial/ unlock all option and nothing changed. Have been stuck fighting Bots for over a year and support has no idea why. PLEASE HELP
1 vote -
Mono Colored Rare Vehicle Parallax Style Incorrect Font Color
When playing out a copy of a Parallax Style Lumbering Worldwagon, I noticed that the text color was wrong and the card was a bit hard to read. When I checked the collection, it looks like it affected all Mono Colored Rare Vehicle Parallax styles - all had black text font when it probably should be white or a different color than black. Other rarities don't seem to be affected, like parallax style Colossal Plow - it looks like it only happened to the rare vehicles, and only if they're mono colored. I tried to repair my files, which didn't…
1 vote -
extra turn
Opponent got a extra turn for no reason. Most likely due to multiple Aproach of the second Sun.
1 vote -
1 vote
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Compensation for banned cards via wildcards is not being displayed.
Today, November 11th, when I logged into MTG Arena, a notification about banned cards was displayed, but the compensation in the form of wildcards was not shown.
I initially thought that compensation was no longer being offered, and I played the game for a while, but I became concerned and checked other users' opinions and found that compensation via wildcards was apparently still being provided as usual. If this is due to some kind of bug, I would appreciate it if you could address the issue.1 vote -
Game kick me out and the timer just not wait for me
I'm playing and every single time in the last six matches, at last, the game lost connection. What I do it's close the and re launched, what takes no more than 30 seconds, and the game it's already in jump an entire turn of mine.
1 vote -
Daily Quests - no hint wether Alchemy or Standard, Bot-Matches or against players, ...
Hi, I see no hints for the daily quests on how they have to be solved. Wether I can use Alchemy or Standard decks, are Bot-Matches allowed or if I have to play against real players to solve...
Where do I find these rules?
Greetings
1 vote -
“Exile Until” effects like Banishing Light not retriggering ETBs
On Arena, when an “exile until” effect like Banishing Light ends, the permanent being returned to the battlefield currently does not re-trigger its own ETBs. I don’t know if this happens with all such effects, but I just witnessed it with Detention Chariot, and I’ve seen it with others.
1 vote -
Wildcards
Hello
Somehow I got 2 rare und 5 mystic wildcards without boosterpacks or something. why did I reveived them?Thx sarah
1 vote -
Wildcard
Somehow i got 5 mystic wildcards.
1 vote -
Bug: AI (Sparky) makes strange decisions...
Hi,
sometimes the AI sparky makes very strange decisions. Uses buffs on my creatures and negative effects on her own ones.
It seems to be the case monstly when there are no appropriate targets for the spells. As if she has to play the cards when she draws them, wether there is a logical target or not.
Greetings
1 vote
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