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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26141 results found

  1. Gold missing

    40k gold missing from my account and I haven't made any purchases lately... it was there yesterday and I logged in today and it's gone. Nothing to show where it went.

    4 votes

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    1 comment  ·  Store  ·  Admin →
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  2. Match frozen

    I was playing with my android cellphone the quick draft.
    I was attacking and it simply started to run my clock, I was not able to do anything else and despite my time ran out I couldn't even quit the game by conceding. It was an important match to me that would make me win enough gems for the sealed.... 😭😭😭
    It is not my first time experiencing this kind of bug.....😞😞😞

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  3. Buying card sleeves in the store fails and disappears

    I bought card sleeves at the store, but the Darvriel card sleeves don't seem to have been purchased successfully. It's not in the collection and it's not in the store, so I can't buy it any more.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  4. My Jump In deck disappeared after 07/07 update

    I ran the 07/07/2022 update, then logged in to play. However, my Jump In deck had disappeared. I liked that deck, but sonce they are random, I can’t get it back. Did this happen to anyone else?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. Daily Rewards Didn't Give me my FULL reward

    Completed 3 Daily Challenges at the same time...3 500 Gold Play Green Spells and it only gave me 1000Gold and 1500XP...XP part was accurate but the gold wasn't.

    1 vote

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  6. 5 votes

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  7. Land draw in sealed is just scripted.

    In the 50% of the time you draw wrong land that makes you die doing nothing. 16 lands, 8 per color, you draw 6 of the same color, this happen 50% of my games, this is not fair and you die doing nothing because most of the time you keep drawing other color cards. The game is scripted, just assassinate you to make you pay more for gems. FIx this or i'm gonna uninstall, this is a scam, non way is just misfortune, probability is a different thing.

    12 votes

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  8. Broken auras.

    Please fix this… it’s been like this for like 6 months

    2 votes

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  9. Where does the fifth copy goes? And mastery pass

    Where does the fifth copy goes? It seems that it disapears as soon as I got it. Even rares. Maybe I don't know where it goes, I need some help

    I purchased the mastery pass but I didn't get the mythic cards

    1 vote

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  10. Suggestion: Proxies for unranked games - 1 proxy per current rank (mythic: 6)

    It's painful to use wildcards for a deck you think would work great - but then it doesn't perform as you expected. So you've wasted that precious wildcard ... that's a bad user experience.

    In paper magic, there is an easy solutions: Proxies. We put a piece of paper in our sleeves and write the name of the card on it. We test it and if it works we buy the cards.

    Like in paper magic, proxies should not be allowed in competitions or ranked games.

    For unranked games, to avoid the risk of taking away the fun of collecting…

    3 votes

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  11. can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.

    can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.

    10 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  12. Bug with Dockside Chef

    I was not given the opportunity to sacrifice dockside chef to istelf before damage, costing me the game. Please issue a refund.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Bought card bug

    I've bought one card a week ago or so at the "dily offers", and the card never appears for me to choose.

    4 votes

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  14. Turn skipped because opponent took too many stepns on their turn

    Playing Historic event - opponent has essentially an infinite trigger event, should have had his turn skipped, but because of the amount of triggers, he timed out, them arena didn't end his turn, but did start mine. I couldnt do anything, and when the triggers had resolved it skipped through each of my steps as if I had been the one to timeout. Opponent combo was a lunarch (ETB gain1 life), a 2 mana +1 counter creature, and a squirrel creating creature, and heliod. On PC

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Bug

    I won, but I lost.
    Quick Draft Innistrad: Midnight Hunt

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  16. Arena Does not show the picked cards in Baldurs Gate draft and stuck

    Arena Does not show the picked cards in draft and stuck in waiting on other players to pass a draft pick

    1 vote

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  17. Alchemy Card that drafts the early legendary creatures

    It might be an interesting idea to have two Alchemy cards like the following:

    Cost: WUBRG (CMC=5)
    Legendary Enchantment
    Legendary creatures you control get +X/X where X is that creature's manavalue.
    Whenever a creature with no ability enters the battlefield under your control put the following conters on it, a vigilance counter if it is white, a hexproof counter if it is blue, a lifelink counter if it is black, a trample counter if it is red and a reach counter if it is green.

    Cost: WUBRG (CMC=5)
    Legendary Artifact
    3,tap: Draft a card from its spellbook. If it is…

    1 vote

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  18. Historic Refresh

    Historic really needs some life breathed into it. With all the cards available I see so many of these three:

    1) Kor Spiritdancer/Sram/Lurrus
    2) Minion of the Mighty
    3) Muxus, Goblin Grandee

    Don't get me wrong, I love it when people find cool combos, but these are just done to death (like run the stats if you can). You could really reopen historic up by removing Kor and Minion (even if temporarily) so we get the brains churning again. These are historic unranked best of ones - my quick pick. Best of three has a much longer wait time and…

    2 votes

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  19. Compensation packs

    Many players (mostly mobile ones) are not receiving the compensatory packs for the bug in the alchemy challenges, can you at least avoid bugs when you compensate the players?

    3 votes

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  20. Alchemy

    With the screwing of the investments of players by nerfing whatever you want in this format you created the divide you are seeing however there are solutions.

    1- issue WCs for nerfing. Easiest solution for retention. Players can choose to make other options and not play alchemy and not feel ripped off by prior investments in a format that is strictly pay to win.

    2-start bringing pioneer(unnerfed) onto Arena. All cards are as is. You can still ban cards but other then that they are "eternal". You can also plan future anthologies or sets like "ravnica returns remastered", "Tarkir remastered…

    7 votes

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