MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24648 results found
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unable too authenitcate i cant log in game
game keeps saying unable too authenicate so i cant log in
3 votes -
Mercenary ability malfunction
I encountered a repeatable issue on iOS that occurs when you have a stack of mercenary tokens and try to use their abilities to target one of the mercenaries on that stack. No matter where on the stack you try to click, the mercenary using its ability will always target and tap itself, rendering the ability completely useless. Lost a match in premier drafting due to this issue. Super frustrating
6 votes -
NO LCI VAULT PROGRESS.
every time I open the LCI packages, I lose 0.1 of the vault because it doesn't calculate the vault well: it's been happening for months.
I leave part of the log, since it is impossible to upload the big ones on this platform.4 votes -
experimental confectioner
Paired with Peregrin took = endless supply of rats and food tokens - can continuously cycle forever = so broken - needs nerf
22 votes -
Koma
When Koma is cast, it crashes the app (I’m using a 9th Gen iPad) and I cannot return to gameplay until the current games ‘times’ out. It happens every time and has been happening for the past 6 months or so. It looks like it’s an issue for many other users as well, so I have nothing more to add that hasn’t been brought up already.
7 votes -
Don't pass priority when Generous Plunderer attacks and I control treasures.
The game should let you respond to Generous Plunderer's attack trigger, especially when you have untapped treasures.
Normally when you aren't in full control and don't have any spells you can cast or (non-mana) abilities you can activate, the game autopasses through abilities resolving. This is very frustrating with the card Generous Plunderer specifically, which both creates treasures and creates an attack trigger that counts your artifacts and deals damage to you proportionately. I just lost a game due to the damage from the an opponent attacking with their Plunderer in a board stall because I'd built up a pile…
6 votes -
Insidious Roots is Bugged on MTGA
Insidious roots is completely broken - it's supposed to put creatures into play with summoning sickness, like any other spell, but for some reason on MTGA the plants it creates do NOT have summoning sickness, which makes it possible to exploit the triggers from cards like Ichor Drinker, Placid Rotttentail, etc. Needs to make the plant tokens have summoning sickness unless there is an effect giving them haste.
8 votes -
Jet Collector's Ability Not Activating
Jet's Collector's activated ability simply says that you can select creature cards in your graveyard, but in reality you can only select creature cards in your own graveyard, so the strength of the creatures is completely different.
4 votes -
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
version 2024.34.10.5192.1053153
10 votes -
Cannot get "Call a Surprise Witness" card style in MKM Story Deck Festival
I already cleared Festival : MKM Story Deck, but I cannot apply "Call a Surprise Witness" cardstyle.
I think the reason for this is that the order in which these cards are obtained is set to 0. Is anyone else having the same problem besides me?
Use device : Android10 votes -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
7 votes -
Sideboard
Sideboard has completely disappeared in the deck builder. I can add cards, but can't see what I'm adding as I do so. This is happening on two separate computers. VERY ANNOYING.
7 votes -
starter
Starter deck duels are not matching and also not timing out and will hang for minutes that never end
6 votes -
deck builder mode
The side boards (of all of my decks) are not showing in full on the deck builder mode and therefore I cannot edit them
6 votes -
Grinning Ignus Bugged with New Update
Grinning Ignus is bugged now, at least in explorer. When the ability is activated it is adding 2 R and 2 Colorless to the mana pool. It should only be adding 1 R and 2 C. Not sure what exactly is causing this issue. This is not working as the card is written or should function in the game. It is treating Ignus's ability as if it were free to activate and not cost 1 R as it should, I think.
5 votes -
Emrakul + Heist Not working
I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(
6 votes -
Arena Store Unusable on MacOS
Every time I try to purchase anything with real money (not gems or gold), it displays "Waiting for Server" and I cannot do anything. I have to restart Arena to do anything. I was able to log into Arena on my Iphone and make purchases without any issues. So this bug is specific to the MacOS. All software is up to date.
4 votes -
Color challenges completion results in blue spark repeating voice line
After completing the color challenges (and getting the awarded sleeves) the blue spark appears in the home menu everytime I click on the home menu icon, repeating the voice lines “wow, you’ve beaten all of the color challenges!” Sometimes it stops there and sometimes it continues with the rest of the dialogue and flies to the codex button and disappears. However, the next time I visit the home screen, it’s there again and repeating the voice line. I’m on Iphone 11 IOS 17.1.2. The game is version 2023.32.0.923.1044210. I’ve tried waiting on the home menu for minutes after the spark…
15 votes -
Cannot find matches.
As title says, when the update hit, I was in the middle of a Premier Draft Event for MKM. Trying to requeue but have been waiting for almost 30 mins.
7 votes -
Jump In! Challenge. New player won't let me complete
New player. Completed the 3 Jump In! events for a Jump In token. Won the events, got the card and everything. Was 2/3 for this, won, took the card on the third time same way as the others. Instead of completing the challenge it went back to 1/3. Not sure why.
14 votes
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