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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11908 results found

  1. MTGA.exe is not responding

    The game opens normally, but when I hover over the daily missions or enter the deck builder, the game crashes and the message appears:

    MTGA.exe is not responding

    I tried deleting the game and reinstalling it in several ways, but I didn't get any results.
    I've also updated my drivers and tried the solutions mentioned in the known issues.

    16 votes

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  2. Cards with "Flash" are erroneously showing "Flashback" description text.

    Repro steps: While in a game, hover over any card with "Flash".

    Platform: Mac

    Actual results: "Flashback" description is appearing when that is not an ability of the highlighted card.

    Expected results: "Flashback" should not appear for cards that do not have that ability.

    11 votes

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  3. Tender Wildguide unable to activate at Instant Speed

    7/30/2024 10:40am PDT on PC
    Tender Wildguide and its offspring both tap for mana or to add counters, but cannot do so at instant speed. Auto-passes through castable spells and gives no option to respond with either of their abilities when priority is passed.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Tender Wildguide unable to use effects

    So I didn't really have the opportunity to explore with it because I was on draft, but it seems that occasionally Tender Wildguide is unable to use its own abilities? I've casted it three times with offspring, and twice it was unable to use either of its tap abilities though it could still attack. The offspring could still use its effects, though. Kind of frustrating because it actually cost me a game.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. BAN ******* LEYLINE OF RESONANCE

    There is no way you playtested that *****. **** Nadu all over again.

    14 votes

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  6. Awaken Bug with Clutch of Currents

    Awaken Bugged with card, Clutch of Currents is bugged, that awaken cast mode always causes auto tapper to tap the land you target to get counters and become a creature, even with full control. Resulted in a loss at 6-2

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Did not get exp from Quests?

    How come i didnt get exp from daily quests even though i did two of those today? how can i get those 1000exp?

    16 votes

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  8. program crashing on pc but not mobile

    the game keeps crashing when trying to open packs, spend crystals or coins, or trying to access events after the new update.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Break Out bug

    Whenever you reveal a card with mana value more than 2 it doesn't go to your hand as it should but it goes on top of your deck.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Crash

    Game crashes when I hover cursor over the daily quest button.

    15 votes

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  11. Download update not working, game keeps disconnecting

    My mobile device is not updating the game. When I click download update the game logs me out and goes to my desktop every time I try to update it. Can someone please help!

    16 votes

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  12. Crash

    After today's update, when loading screen prompts me to download additional files, the game crashes every time. On mobile android.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Game crashing after update

    After updating my client through the play store, whenever I launch the game, I go to a screen where it asks me to download a 3 GB update and when I click download, the game crashes

    16 votes

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  14. Can't sideboard in standard metagame challenge

    I was 4-0 in the metagame challenge, and would easily won my last match, but I lost because there is a bug that don't allow me to sideboard. I was with a RW tokens needing to put my hasters to win a game against a mill deck, and I couldn't get out my sunfalls. really, I lost at least 4 hours playing this tournament to lose like that.

    15 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Graveyard Browser Delay

    When playing a match against a live opponent, click on a graveyard with cards in it while an opponent has priority. The graveyard browser will not open until you receive priority (when you are next allowed to take an action to be specific).

    Expected results are that the browser will open immediately (Which happens on previous versions).

    This bug was found on a Windows 11 Laptop.

    In the attached video, I clicked on my opponent's graveyard 3 times, and it didn't open the browser until the turn was passed.

    I've had this happen multiple times since the Bloomburrow update, never…

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Resevoir Kraken

    The resevoir kraken is not working properly. It's ability allows an opponent, at the beginning of the combat step to tap one of the creatures THEY control. Since the recent update, the opponent can tap ANY creature, especially ones they DON'T control. Please fix.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. freeze then forced quit

    When I click the Store tab, or click to change the daily quest, or (today) click on the new Mid-week magic, or click on the limited events (premier draft, quick draft), the game just freezes on Waiting for the Server... with the circular spinning thing frozen. The game then pops up with MTGA.exe is not responding. The only thing that works is playing the Starter Decks, and I am not sure if that is just because it was the most recent thing I have played. I have the Premier draft bloomburrow on my recent played and I can click it…

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Unable to use Card Style despite having the same set of Card

    I bought the field of Rune skin from the store and it's not letting me apply it in my decks. I can see I own it but it doesn't apply it.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Missing Mastery Season pass reward

    In addition to my previous message, here are more details and my log.
    I just validated lvl 40 and I didn't received my pass reward (1 booster).
    Please solve this issue.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Mastery premium pass bug no rewards

    Premium Pass without rewards I buy the pass at level 28 and get all rewards from Premium level 29 without rewards

    11 votes

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