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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24775 results found

  1. land

    Suggestion to make favorite basic lands so it always select them when making decks

    3 votes

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  2. 惑乱のスプライトテキスト、すぐ直してください

    惑乱のスプライトの誤字はさすがにやばすぎでしょ。
    これ、日本法律上、ワンチャン「優良誤認」に当てはまりますよ?
    すぐ直してください。

    「以下」が「以上」になってますよ?

    5 votes

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  3. Ability to scan cards to arena

    If I buy a pack in a store I should be able to redeem those cards in arena. To support local game stores you can create a unique id for each card that can only be redeemed once. You can do this by having a small QR code in the corner of the card. To avoid the hassle of needing to scan each individual card in order to redeem them you should have a single card that scans in the entirety of the pack into arena.
    Local game stores and customers should have the option to check whether a card…

    1 vote

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  4. Brawl: when playing Esika >70% of matches are mirror matches.

    Esika has about 6% of the meta, and when playing brawl with other decks this is typically about how frequently it shows up. However, when I am playing Esika I am consistently put in mirror matches - often 4 or 5 times in a row, and easily 70% or more of my games. There is a bug somewhere in your matching algorithm, please fix it.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Disconnect Draft Bug

    I was in the middle of a match in a quick draft and it timed out from the server, but the game let me reconnect right away and start a new match.

    I won the 2nd match, but it counted as loss for my draft.
    There was no connection issues on my PC(which was evident from my ability to reconnect as soon as the timer went to zero)

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Cant select order to place cards on bottom of library

    Before tainted pact was in the game it wasnt an issue but i couldnt place my thassas oracle on bottom when augur of bolas says "in any order" but i couldnt order it. it ciost me the game on ranked.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Elite Spellbinder freezes game

    On iOS, looking at the battlefield while resolving Elite Spellbinder’s ability can freeze the game, making you unable to select a card, forcing you to use a time out or concede. Has happened multiple times, losing me several games :(

    2 votes

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  8. Targeting Issues on Arena Mobile

    Encountered some problems with arena on mobile, mostly centered around selecting cards.

    Time wipe didn't let me select the card I wanted to bounce back to my hand, had to select different card.

    Thoughtseize didn't show whole hand, didn't let me select any card second time. Afterwards wasn't able to select cards from my own hand to play.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Non Standard Tutorial Cards In Standard Ranked

    I have played at least three ranked standard games today where at non standard cards were played. Once was the card Murder and the other two times it was Unsummon. If you go into deck builder and select standard for your deck and for the card search these two will not appear. Yet somehow cards that aren't standard and are tutorial cards are able to be played in standard ranked. This is completely unacceptable and you all need to fix this. In my eyes and in many others this is blatant cheating. These people who are doing this know exactly…

    19 votes

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  10. Divide by Zero Error

    Twice in the same game, I played Ruin Crab during my first main phase (exact spell is irrelevant) with 5-6 untapped Snow-Covered Islands remaining. Both times, the spell was returned to my hand using Divide by Zero. Both times, the interface would not allow me to recast the Ruin Crab in the same turn (I tried skipping past combat to see if it would work in the second main phase). I see no wording on Divide by Zero that puts a restriction on recasting.

    1 vote

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  11. bug and connection lost during match

    in the first match of last event ,played at 15:00 on 8 June 2021, a strixhaven draft, the connection to the server was lost several time, so for me was impossible to play and I lost, then I lost the whole event

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  12. daily wins should be daily games played

    I am a bad magic player, who enjoys playing janky budget decks. The current economy punishes me in several ways.

    the focus on wins for earning gold means I not only get punished for spending valuable rare and mythic wildcards on bulk rares, I doubly get punished for not winning games.

    this does not make me likely to keep playing "just to get the wins in", this just makes me quit.

    4 votes

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  13. Cube Draft is too expensive

    Cube draft cost 4000 gold and you don't retain any of the cards!

    For me, as for a relatively new player, it's really tough to score lots of wins to make the draft pay for itself because I'm not familiar with the majority of the cards. I played a couple of times and didn't get even half of my investments back. It makes me switch to usual quick drafts where I can at least build my collection or constructed play.

    But I really want to play cube because it seems so fun when my favorite youtubers stream it.

    Please reduce…

    4 votes

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  14. No me aumenta mi experiencia

    No me esta sumando la experiencia obtenida. Desde el dia de ayer en el pase de maestria no esta subien mi experiencia en el nivel 55.
    Desde el día ayer en el pase de maestría en el nivel 56. Después de varias victorias no he ganado experiencia. Por que está pasando esto? Es algo por lo que pague y me parece injusto que no pueda avanzar. Además observa muchas quejas sobre este tema. Me estoy sintiendo robado.

    2 votes

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  15. Traduction error

    The card "Orcus, Prince of Undeath" was translated in portuguese as "Each other creature gets +X/+X until ed of turn.". In English is "Each other creature gets -X/-X until ed of turn."
    I probably lost a game because of this +- issue in the first time i played this card...

    2 votes

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  16. 1 vote

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  17. bagu

    呪文追いルーツリーのコストが赤マナ選択出来ません

    1 vote

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  18. テキストと能力が異なる

    プレインズウォーカーの能力でカードを3枚引くと書いてあるのに、実際には2枚しか引かれなかった
    そのため想定とことなりゲームプランが崩れて敗北したため、
    報告するとともに、10000ゴールドまたは1500ジェムの補填をお願いします

    1 vote

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  19. Can't pick on draft

    Hi
    I was doing a draft but could'nt pick half of the time
    Was always on "waiting on other players to pass a draft pack"
    My internet was working
    Finished the first pack with 10 cards in my deck
    for the second I got only 1 and it says "pack 2 pick 4"

    I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...

    14 votes

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    1 comment  ·  Events  ·  Admin →
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  20. The Accessibility of Historic

    Core thought: As a new player, Historic is really hard/expensive to get into, to the point is looks impossible, as you’re behind so many cards. This will get worse in the future, thus at some point something has to be done to improve the accessibility. Wotc is also losing potential customers who just give up on getting into Historic because of that. This thread contains a proposed solution, but that's just an idea, not the core topic.

    Since I joined Arena in September, I have only played Standard. Logical, as new players receive only standard-legal cards when they join. That…

    14 votes

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