MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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24297 results found
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How about posting correct information on the official Arena page?
On the Arena MAY 2021 RANKED SEASON DETAILS page there's some absurd information: making it to Top 1200 Mythic at the end of the season (May 31st) supposedly qualifies you to the May Strixhaven Qualifier Weekend, organised some 2 weeks prior to the end of the season. Time travel, you say? Maybe it should qualify you to the JUNE Weekend instead? And how about providing the information on the JUNE weekend already now that the May season is on its way? It would be nice to know when and in what format will such a weekend take place, to choose whether you want to grind for that spot. See the image for clarification.
And it's been made reeeeeeally difficult to find the correct place here to give this kind of feedback. This probably is not the place, but I don't feel like spending more of my time to find out where to go. I would appreciate it though if these support pages got a bit of clarification.
On the Arena MAY 2021 RANKED SEASON DETAILS page there's some absurd information: making it to Top 1200 Mythic at the end of the season (May 31st) supposedly qualifies you to the May Strixhaven Qualifier Weekend, organised some 2 weeks prior to the end of the season. Time travel, you say? Maybe it should qualify you to the JUNE Weekend instead? And how about providing the information on the JUNE weekend already now that the May season is on its way? It would be nice to know when and in what format will such a weekend take place, to choose…
1 vote -
Suggestion: Sore Loser badges
Scenario: Your opponent sees that they will lose and there is nothing they can do about it. Instead of letting you finish or conceding they either sit there or walk away forcing you to sit through however many timeout timers they have accrued.
Proposal:
- If a player sits through 2 straight timeouts that expire AND
- If a player still has a live connection THEN
- A button appears on the opponent's screen or emote list to flag their opponent as a sore loser.Each of your sore loser badges are displayed on screen with everyone you play against for X amount of time. Lets say a couple weeks.
Scenario: Your opponent sees that they will lose and there is nothing they can do about it. Instead of letting you finish or conceding they either sit there or walk away forcing you to sit through however many timeout timers they have accrued.
Proposal:
- If a player sits through 2 straight timeouts that expire AND
- If a player still has a live connection THEN
- A button appears on the opponent's screen or emote list to flag their opponent as a sore loser.Each of your sore loser badges are displayed on screen with everyone you play against…
3 votes -
disconnect caused missed draft picks in cube
I paid for a cube draft in gold, then was entered into a draft queue. Once the queue filled and everyone was ready, I was unable to connect to the draft. Once I was able to connect, I had missed the first 6-7 picks.
2 votes -
Broken Cards, Balance and Standard
Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around" card or whatever other term you want to throw on it. The bottom line is the cards are not fair. Really even the other cards that are beyond pushed are the same. Lovestruck Beast. 3 mana 5/5. Honestly, how was this card even green lit? Looking at the set as a whole, the card is actually bad! How can you say that about a 3 mana 5/5?!?!?! When a 3 mana 5/5 is a bad card you know there is a problem. How and why would you let the game become this way? Why would you print cards that are obviously broken? Trying to be creative is one thing. But, obvious pushing of cards and outright not even caring how the card effects the game as a whole had become the standard. This is what you want your players to feel? You want us to have cards always dominating a set or format for years?! Again, listen to the people who actually play the game. Because, it has become so obvious that no one at WOTC does play this game. If they do, it is with no regard for balance. No one seems to understand that this is very bad for the game. You have people creating cards that do not understand anything about how balance works, or even worse they do not play/understand older formats and do not understand the impact of these cards on those formats. I do understand this is a lot to account for. You have made Billions, if not more off of your LOYAL customer base! Hire some competent people that can produce cards and mechanics that don't break the fundamentals of the game! You can tell when cards and mechanics were not tested or when they were pushed. If the community can figure out how busted these cards are on spoiler and within a week or two of release, there is no reason that a team of QUALIFIED individuals couldn't do the same, given a reasonable amount of time. Printing cards Like Oko, Uro, Fires of Invention, Agent of treachery, Winota, Yorion, Genesis Ultimatum, Escape to the Wild, Lucky Clover, Omnath, Lovestruck Beast, Teferi, Time Raveler, Nissa, Who Shakes Worlds and so many more just in the past 1&1/2 years! We as a community have always been told that these cards are in design and testing sometimes a year or more in advanced to allow time for these things to NOT happen. Along with the creation of the next set that will need the same treatment. So why in this short span of time has the game been absolutely ruined by these cards? What if anything has been done about the process that was used that made it okay for these cards to be printed? Or are we to expect more printings of such obvious overpowered nonsense, so WOTC can rake in their money as they know competitive players will buy playsets by the droves. I understand the fundamentals behind what is going on here. I understand that any company needs to make money to survive. I truly understand that. But to this extent? To the extent of ruining your most money making format? To the extent of losing your long time player base due to the inability to admit wrong doing on YOUR part and comfort the community in letting us know that this will NOT be a continuous thing, that this will NOT be the standard for years to come, that something HAS been done about the process that made it okay for these cards to be printed. Because from where I am sitting I feel none of that has been communicated, I feel none of the problems are going to be fixed. Look at the most current set! Had to ban a card within 2 weeks? of it being available for play? Are you as a company okay with this? Was this your intention? To get the community more used to frequent bans, in order to allow more PUSHED and BROKEN cards into sets, driving the price up only to ban these cards within a month? Because this seems like the money making formula that WOTC loves to employ as of late. This is how I feel as a long time community member. This is how I know others feel within the community. These feelings will not allow myself or others to continue to play this obvious trap of a game, where the end goal of the company is to only exploit the customer base knowing(hoping) the next generation will have their % of players to add to the ever declining player base due to lack of creativity. Thus, resulting in these BROKEN cards and players leaving by the 1,000's.
Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…
5 votes -
Constructed Rank went down after winning a match
My constructed rank lost a pip after I won a match with a new deck in Play mode
7 votes -
Product Suggestion
BUG - Scute Swarm
Hi this is supposed to create an insect token first before creating a copy of scute swarm on the creation of the 6th token. Its creating a duplicate immediately - this is an error and goes against the cards goals
2 votes -
Turning wildcards into other rarities / Rehash an oldshool MTG game.
I have 2 ideas. The first arose from never having enough rare wildcards to acquire the lands needed for most decks. It would be nice to be able to turn extra commons and uncommons into higher tier cards, or even split mythics into a couple of rares. It wouldn't even have to be a good exchange rate, but rather give players something to do with all their excess wildcards.
The second idea is more ambitious. Back in the 90's there was a MTG: Shandalar game that was fantastic. You started off with a 30 card deck and 8 or 10 life, and you quested around fighting monsters by dueling your decks against them, and winning more cards and doing quests to gain more life. You could also get them from dungeons or buy them from towns. I would pay good money for something like that for each new set.
I have 2 ideas. The first arose from never having enough rare wildcards to acquire the lands needed for most decks. It would be nice to be able to turn extra commons and uncommons into higher tier cards, or even split mythics into a couple of rares. It wouldn't even have to be a good exchange rate, but rather give players something to do with all their excess wildcards.
The second idea is more ambitious. Back in the 90's there was a MTG: Shandalar game that was fantastic. You started off with a 30 card deck and 8 or 10…
2 votes -
freeze
Game freezes when there are too many creatures produced by Krenko, mob boss' ability ( about 200 or more creatures ).
2 votes -
Frature traduction francaise
La description francaise dit que la fracture peut detruire un creature alors qu'en fait c'est un enchantement ciblee
1 vote -
Traduction error
I did a draft match where I pick 2 "fracture", on the card in french, we can read destory artifact, creature or planeswalker, so i make me fail 2 picks, loose a game because in reality it's enchantement instead of creature ...
Is it possible to received something because it clearly cost me 1500 gems and now my deck is lower than expected, my tag is "EAG Atlantid2#65954"
1 vote -
app resets after phone lock
app resets if phone is accidentally locked using power button
2 votes -
Magic: Arena mobile
Please see screenshots. My Mi phone 5g meets/exceeds specs. Please make this app available for early access on my phone. Thank you so much.
2 votes -
There is a need for historic brawl ladder in mtga
There is so many disccord servers for matchmaking that sshould give the hint to the mtga team that a ladder needs to happen. also friend list gets wiped out to 0 friends every time i start the game so those discord severs are made useless for me because of this bug
1 vote -
Connection with Server
It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.
23 votes -
Translation in French: Chevalière valeureuse
Two different cards are translated in French with the same name "Chevalière valeureuse". Please translate it differently so that we can play both cards in the same deck.
3 votes -
Banned Cards Standard
I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.
10 votes -
Dark ritual
Spending coins or gems to buy a pack and get a banned card as your rare is incredibly unfair since the card was banned and your company rereleased it while still on ban list. Should give an option to instantly turn into a wild or keep it if they want to use in historic decks. But I buy new series to get cards that I CAN use in standard play
1 vote -
Product suggestion
This game really needs a report player function. the amount of times I have to wait for a timeout because I've turned the tide of battle is ridiculous. I know the opponent timing out is on purpose because they were very responsive with their turns up until they start loosing.
1 vote -
Loggin as offline would be nice
I do not like, that i am logged in as online every time.
It would be nice if a status change was safed, until i manually change the status (also if the game is closed).1 vote -
Give us game credits when your inadequate system crashes
I tried to use the in game chat feature during the loading process as i was entering a match and the game crashed. I tried to relaunch and I got an asset error. It took so long to reload I lost the match. This was a paid draft game and that counted as my last loss. This is infuriating.
1 vote
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