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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24329 results found

  1. File Uploader Doesn't Work

    File uploader doesn't work when making a post.

    No wonder nothing works

    1 vote

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  2. Play Mats

    The MTGA store should include the option to unlock additional Playmats. Players should be able to purchase the Playmats in the store and choose which mat they play on (similar to what's already done with sleeves), only difference is when playing in the Match they will see their individually selected PlayMat. There is a lot of great artwork and it would be nice to see MTGA team up with the Artists to support their work online through MTGA sales.

    1 vote

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  3. Pulling banned cards after banning

    I was absolutely shocked by a response from support today on this topic. I pulled a Once Upon a Time from an Eldraine pack AFTER it was already banned. If it had been before, I would have received a wildcard for it. They're told me I can't get one after the ban which means WotC is fine with people being able to pull an unusable card from a pack despite recognizing the problem at the time of banning. I'm dumbfounded right now - this has to be addressed.

    3 votes

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  4. We Need Frequent Historic Deals and Bundles to Help Curve Out the Money Gap to Get Into Historic

    Most of us didn't start playing MTG Arena at the beginning of the game. So we didn't start collecting the historic sets when they were still in standard, and when they were still a few of them. Also, note that remastered sets also requires us to invest in them even though they were never in standard when MTG Arena was around.

    All of this makes Historic so expensive. It's going to cost so much money to get into historic for new or somewhat new players that it's foolish to spend so much money on historic sets. What we need is…

    3 votes

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  5. Downloading text is incorrect in English

    Not sure if this is UI or Text Translation, but the download progress text in English should say "x out of y Downloaded" rather than "x out of y Download". Screenshot and log file attached.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  6. Suggestions

    First suggestion is for Bot matches to still continue to count toward daily goals like "Cast 20 creature spells." This may have just been a bug, but last night I finally completed the Color Challenges and played a game of Standard Ranked. Today I tried to play against the Bot while I was at work to complete the challenges, but they were no longer gaining completion. Being able to play the bot, which has no time limits, is useful for someone who works a lot.

    Second suggestion, following from the first, is a game mode that isn't timed in that…

    1 vote

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  7. ランクが下がる

    ヒストリックイベント対戦中、勝利したらリミテッドのランクが一つ下がりました。以前にも(9/18日辺り)調整でBOt戦でリミテッドのランクが一つ下がりました。
    うかつにイベント戦などもプレイ出来ないので、早急の改善をお願い致します。

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Game skipped the parts of the attack phase

    After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. crash during draft picks

    Arena seems to crash anytime I pick a card (specifically dragging into my pool) or move a card from pool to sideboard in Cube draft. It happens both during the draft and during deck building. The screen goes black and I can hear the card shuffling sound for a bit before the program closes and I briefly see a window for Arena Unity. This completely ruined my draft.

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Remove Starter Cards from Collection

    Remove Starter Cards from Collection. After a set time all users should have starter cards removed. After playing for a short time I have plenty of cards. I can only see so many Hallowed Priest and Impassioned Orators. I have played Magic off and on since the 1990s. MTG Arena is great, but I will be forced to stop spending money and leave due to over use of starter cards.

    2 votes

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  11. Bug not letting me attack with everyone or anyone

    It wasn't letting me attack with the 'all attack' button. It wouldn't let me attack with a single creature either. I attached a screen shot of the current board when it happened. This has happened before also, but didn't take screens hots and don't remember specifically. Also, thank you guys for finally putting this on mobile! I love it so much. With any luck, you'll take down hearthstone, that wannabe game. Thanks again!

    1 vote

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  12. SHAME!

    SHAME! MTGA is a totally stupid game ! Wizards just want my money but never provide a good experience.

    1 vote

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  13. Challenge 3 white vs blue deck loadout feedback

    There is zero variation with the initial deck draw of challenge 3. The same 7 cards are drawn in hand, and the opponent plays the exact same motions game after game, which results in a loss for the player. Need to vary the initial draw for the player

    1 vote

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  14. Vito, your next Oko

    Vito is seriously broken. Too powerful, too tough, too cheap. Casting cost is too cheap for such a powerful ability combined with 3 toughness. Ability is too powerful anyway; it needs banning. "Your opponent loses as much life as you gain." WTF? Look at Epicure of Blood's casting cost vs. ability in comparison. Hate to sound bossy, but this should never have made it to the game with anything less than a BBBB casting cost, 2 toughness and mythic rarity.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Moraug - Extra combat doesn't occur

    1- Give us the steps to reproduce the bug

    Start a battle with Moraug, Fury of Akoum.
    When he is in play, play more than a single land (Such as through Evolved Wilds or Roiling Regrowth) in your main phase.
    His Landfall ability is triggered - there are now three icons on the left hand side of the screen (One has a x2)
    When you start combat, you can attack, and then a new combat occurs and your creatures untap - still going good. After this combat however no new combat occurs.

    2- Note which platform you’re using (PC, Mac)…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Discourage Excessive Concessions

    I'd like to suggest something to discourage people from conceding. I don't know what it should be or what happens currently. Does it count as a loss? I've had so many games end super early, when it seems my opponent isn't drawing the cards they want, even before I've played anything threatening or when the game is still 20-20 but after the initial couple turns. It also happens when the end is imminent. I'm not suggesting something large, because I know some people just have poor connection or have to stop playing because of a legitimate interruption. Just something enough…

    1 vote

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  17. Auto Sign-in

    When selecting "Report Bug" from app homestretch, upon redirect to website have the two servers connected to recognize the account, thereby eliminating the need to login.

    1 vote

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  18. Game frozen

    The game has frozen mid game. Not sure what to do now

    40 votes

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  19. Cards not displaying correctly

    The game runs really great, but for some reason every time that the decision making panel appears all the cards are displayed in black. This is a brand new laptop with intel core i7 quad core, 8 gb ram, an an intel iris plus graphics card. Everything else displays well. I already reinstalled the game 3 times

    13 votes

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  20. Attack with creatures quest is frustrating

    Whenever I get the quest for "Attack with 45 Creatures", my heart sinks. I try to complete this quest and it seems whenever I am about to attack with any significant number of creatures, my opponent just snap concedes. It turns into trying to attack with enough creatures to not win which doesn't seem like the intent. I don't have a suggestion except to just remove this quest because of the interaction with the likelihood of an opponent conceding when you are about to make significant progress.

    3 votes

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