MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26398 results found
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Store does not display dollar prices.
The store displays boxes where dollar prices should be. This is probably because my device language is Persian, but please either add the appropriate font support or display normal numbers as with other prices.
2 votes -
Individually block out certain cards from decklists
I would recommend, giving players the possibility to block out a set amount of cards for themselves and not be matched with decks, containing these cards anymore. Nearly every online game says, it's a reason for permanently deleting a player's account or at least blocking same forever, if they ruin other players fun. I've seen so many people playing only for their own fun, not caring for anyone else in this game. I don't want them to be blocked or punished. I just don't want to play against them anymore. If I play at a local store for some friendly…
3 votes -
Give uncollected rares in Standard/Historic event
Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…1 vote -
Closing program is suboptimal considering how iPhones work
I just spoke to an apple advisor as I’ve been having some issues with my phone. Something they mentioned is, scrolling up to close programs is essentially making them crash. So unfortunately, the default way for one to close your game is suboptimal. Please create a “exit game” button.
1 vote -
Combo infini Dyna et sang délectable
Avec Dyna et le sang délectable, le joueur pose 2 cartes et la partie est finie, reproduisant un cercle infini entre le gain de vie et la perte de vie de l'adversaire. Sachant qu'on peut poser les 2 en un seul tour, un combo infini qui coûte 5 ou 6 mana seulement à poser me paraît un peu limite.
1 vote -
Bug with Kaya the inexorable + comfront the past
I use Comfront the past and get kaya the inexorable to the field and appear with no 3 but 2 loyalty counters.. should have been 5...
1 vote -
BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none.
BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none. On PC.
2 votes -
Righteous Valkyrie not Flying and can't be targeted
Fix the bugs. Attached is a freaking bugged angel that
1-is not floating while having flying
2-animations are bugged to hell
3- I obviously can not target the creature despite another copy next to it being able to be targeted.
Bug cost me the round. We pay for these events and this is what we get.2 votes -
Add "Low Graphics" setting to MTGA Mobile
My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.
It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.
Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…
13 votes -
Arena is stuck on "Retrieving asset manifest" on Mac
After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.
I don't know of any workaround, I'd be happy to try a workaround to get this working.
Thanks in advance.
12 votes -
Reduce mobile graphics
Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents
13 votes -
Game freezes during opponents turn in Premier Draft
Behaviour:
When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?
Thanks a lot and may your goldspan dragons always fall on curve.
P.S.
I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one3 votes -
Harmony OS 2.0
MTGA does not appear to connect to severs on Huawei Mate30 5G or is disabled by Great Fire even while connected to a VPN
1 vote -
The arena does not open
The arena does not open. Hanging on the check window and all. I tried all methods: reinstallation, VPN, change ІР. Help please.
1 vote -
Quick Draft prize not given after buggy final match
On my 3rd loss I could not interact with opponent’s Oakshade Stalker. First it was attached to Goom’s Finery and I could not even look at Oakshade’s card details. When I clicked on the card it only showed me Groom. I then tried to remove Oakshade with Alchemists Retrieval. I ended up removing Groom’s Finery accidentally.
I then could not block Oakshade and I could not tap it when I attacked with Distracting Geist even when it was not attached to equipment. I could not click on the card to get the detailed view of it. All my opponents other…
1 vote -
Bug with sideboard
When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
Playing Bo3 without a SB is kinda tough....5 votes -
Bug Grand Master of Flowers
The text of card doesn't do what the game do. Who is wrong? The text or the card?
The second ability of the Grand Master of Flowers (GMF) say's that IF a creature WITHOUT, First Strike, double strike, OR Vigilance... <Effect if true> The effect dont let the creature atk or block.
The point is: There are 3 conditions to the effect occurs. They are, be WITHOUT first strike OR be WITHOUT double strike OR be WITHOUT vigilance. So, if ANY of that conditions are true, the effect should happen! So, if the creature MISS ANY of those abilites, the…
3 votes -
Character SFX on the side of the battlefield
The new NPCs on the right side of the battlefield screen can be very annoying and i have to turn off all SFX to be able to concentrate. I´d like to have an option to turn them off separately or have them be completely silent until i click on them.
2 votes -
DISABLE/TURN OFF ANIMATIONS !!!!!!
Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.
There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.
13 votes -
Instead of ranking up to Mythic, rank changed to Diamond 4 upon win
My rank was at Diamond 1, one win away from a promotion to Mythic. When I won my next standard ranked game, instead of the expected result (my rank changing to Mythic), it instead changed to Diamond 4. It isn't just a visual bug as I checked my profile and played another game but my rank remained in Diamond 4.
Playing on Mac, this is the first time it's happened. Nonetheless this is quite frustrating as I've spent a lot of time playing through Diamond and was excited for the promotion to Mythic.
Is there any solution to this /…
13 votes
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