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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25589 results found

  1. Unable to change between Tibalt / Valki

    Casts Thran Temporal Gateway
    Uses Ability to cheat Tibalt, Cosmic Impostor into play
    Valki, God of Lies came into play instead because it's the Face Side of the Card
    There is no option to choose the Back Side of the card
    I'm trying to look for rulings online about the interaction of these types of cards. Can you help me out if this is intentional?

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Bannable card

    for the sake of all that is holy ban time warp from historic and mizzix's mastery completely. jfc.

    3 votes

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  3. CANT CAST INSTANTS

    CANT CAST INSTANTS

    I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK

    NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE

    BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.

    ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT

    41 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  4. Missing Mastery Path Mythic Card Rewards

    I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.

    23 votes

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  5. Bug: Victory Constructed rank game WIN reduces rank instead of increase

    BUG: In Constructed rank play I won a victory and my rank was DECREASED by one. It should be increased.
    This happened twice yesterday. Today I captures a log.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Scry bug in draft

    Frustrante, no meio de um draft, usei vidência com minha land, e simplesmente bugou, não consegui sair, perdi por tempo!! Você joga tanto tempo para alcançar gemas e ouro e simplesmente perder por tempo por causa de um bug é muito frustrante.

    Frustratingly, in the middle of a draft, I scryed with my land, and it just crashed, I couldn't get out, I lost for time!! You play so long to get gems and gold and simply wasting time because of a bug is very frustrating.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. 89 votes

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  8. Traditional Sealed prize support

    As of now, there are not many players who play traditional sealed deck due to gameplay reason. No one wants to play a match that could last ~30 minutes. If you want to bring more players to play traditional sealed instead of BO1 sealed is that you have to increase the amount of Gems/packs you get when playing traditional sealed at each win.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  9. I need to be able to install all my software to my D: drive

    Please make MTG Arena able to install to my D: drive. My C: drive is an SSD that is not large enough to hold my programs. My D: drive is plenty big. Most software that I install allows the user to install to a drive of their choice. Why doesn't yours?

    55 votes

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  10. MTG Arena Acessibility

    Dear folks at Wizards of the Coast,

    I am a MtG Arena player and I really enjoy the game. Unfortunately, I know of blind people, who use computers through screen readers, that cannot play it due to lack of simple accessibility tweaks. I believe that diversity of players can only make the game experience richer, so I'm here to ask you to address this issue as soon as possible.
    This guide was written by a blind MtG player that's a software engineer at Google, and talks about how to do it.

    I hope this problem gets promptly solved, so…

    2 votes

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  11. No gems were given for opening duplicate rares

    I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.

    9 votes

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  12. Moraug not functioning properly

    Moraug, Fury of Akoum has a landfall ability that is supposed to give an extra combat turn and untap all creatures you control at the start of that extra combat turn.
    The extra combat turn DOES occur, but your creatures do not untap. This means that the game skips over the extra combat turns since there are typically no valid attacks possible after the first combat step.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Packs not visible during draft

    During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.

    16 votes

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  14. Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation

    Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation.

    マナ総量が3以上である呪文1つを対象とする。 それを打ち消す。
    means
    Counter target spell with mana value 3 or more.

    3 votes

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  15. the first iroan games card

    the first iroan games card..played first rule, then turn came back to me did not play second rule of, put three +1/+1 counters on target creature you control. we went 3 0r 4 rounds and it did not play....so needless to say i lost because of this incident

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Arena Mobile Targeting Attached Permanents bug

    I have encountered a consistent error on the mobile platform where I am unable to target a permanent that is attached to another permanent. It occurs when I try to enchant and equipment on a creature with a Rune enchantment and most frequently happens when I attempt to activate Akiri, Fearless Voyager's ability to unequip an equipment. It only moves the card side to side as if you were expanding it, it won't allow you to actually select it. It seems that exiting the app and reloading occasionally fixes it, however I tend to time out before I am able…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Historic horizons

    Historic horizons is an awful idea. I don't play hearthstone because I dont like hearthstone. You're not attracting new players this way. But it is for sure a great way to get vets to stop playing.

    1 vote

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  18. Please Fix Terrible Matchmaking

    I play 2 types of decks: Mono Red and Dimir Rogues with Lurrus. Whenever I play say, Mono Red, I literally always get matched up against other Mono Red or a Tibaults deck. Today I played 50 games for my 15 day wins. 30 of them were against Mono Red, 17 against Tibaults, 2 against White/Red and 1 game I played against Dimir Rogues. I got so sick of playing the same **** game that I made the Dimir deck to get some variety. When I play that deck, I literally only go up against other Dimir decks, Yorion removal,…

    2 votes

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  19. Erebos' Intervention bug - freeze

    Chose a value for X and clicked OK, but then got roped and wasn't able to target a creature. Stuck on "select a value for X." Then after the first timer rope ran down, it froze on the hourglass.

    2 votes

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  20. redeaming Code from Planewalker Deck Error

    i cannot redeam the code of an freshly opened planeswalker deck. deck speech is italian and it is an old jace deck from war of the spark. any suggestion what to do? i bought some planewalker displays from ravnica and wots and i hoped to use the codes in the arena?!

    2 votes

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    0 comments  ·  Store  ·  Admin →
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