MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24722 results found
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Dropped connection during Premier Draft
During my game in premier draft, my opponent disconnected and the game died, resulting in him losing the game and 1500 gems.
Please refund my 1500 gem entry fee for this event.
4 votes -
Please make selection actions for cards uniform. It is soo frustrating when some cards give you a submit button and others don't
Make card selection and graveyard interactions uniform. I would recommend giving all selection actions a submit confirmation button.
1 vote -
Sparky can't respond to new emotes
1)Start a match with sparky
2)Select a new emote
3)No reaction at all4)Select a normal emote
5)Sparky responds2 votes -
Se cierra el juego solo
No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente
5 votes -
Match Clock Signal
Since I recently noticed how easily you can miss your match clock running low in a competitive game, I suggest the following two things.
There should be a prominent signal when reaching the 10-minute mark.
Maybe something appearing in the middle of the screen and even a sound.
In a tense match you need to be aware of your clock and should not miss it.Also, visibility of the match clock could be improved.
Depending on the background, it is hard to read the digits.There is nothing more disappointing than losing a game due to time running out. Anything…
2 votes -
UX
Clarity of state change and call-to-actions are way too subtle.
For example, after a ranked match: 1) The click to continue text subtly fades in. The point at which I can click to continue is way too nebulous. Make it a button that pops in, not fades in. 2) The change in my rank is way too subtle. It, too, simply fades in, and you wouldn't notice it unless you were looking for it.
These minor things issues actually go a long way, especially for new users. Improving your clarity of state changes and call-to-actions will raise your returning user…
1 vote -
Diamond Reward is only 4 packs??
So I finally tried grinding through the Constructed Ranked play, and made it all the way to Diamond, under the assumption you would win the reward for each tier... but I only received the reward for Diamond, 4 measly packs after all of that work. Should it not have been 11 packs??? You know, earning the reward for each tier as you go? This is stupid, won't be bothering again most likely, too much frustration to get there for basically nothing.
2 votes -
Country flag/MTG Arena
You could put a country flag the player is playing next to the player's name. We like the feeling of competition between countries.
2 votes -
Missing translation german
The Hornbash Mentor (Horntrutz-Mentor) is enchanted with a blue or white Card that prevents untapping for next round.
I don't remeber which one it was.1 vote -
1 vote
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Color challenge problem Chendra vs Liliana (Me) the game no longer works when there is 1 card left in Chendra. Unable to complete the parti
Chendra vs Liliana (Me) the game no longer works when there is 1 card left in Chendra. Unable to complete the parti
2 votes -
Give me my ******* money back
If you are not going to enforce the slow play rules, then this isn't real Magic and I want my money back.
2 votes -
the card Shadows Verdict is broken it a black card that says destroy all creatures with converted mana cost 3 or less and it doesn't 3
Shadows Verdict is broken for destroying converted 3 or less its only less if they are converted 3 it doesn't destroy them/
1 vote -
Timestream Navigator
Timestream Navigator needs to be banned. If used with the helm it will give the player unlimited turns.
2 votes -
The game crashes and closes in the middle of matches
In the middle of the party in common movements, the screen freezes and the game stops and closes
5 votes -
"Your Go" no longer among chat options
Helpful to remind opponent to PLAY F!CKING FASTER!!!
3 votes -
Card bug : Valakut exploration don't deal the usual damage if the exiled card is a land
I play Valakut exploration, my opponent either .
I use landfall, the card remmoved from the game was an island, at the end of my turn, the island don't damage my opponent.
He du the same, get a spell and do the damage .3 votes -
Impossible to play in second main phase
During my sealed, after my combat phase, it was impossible for me to cast a spell. And the game was stopped on my phase. I was forced to exit the game. Fortunatly I don't lose the game (was at 4W/2L) but I don't win it even if I was very closed of the win.
3 votes -
Request Time Out
I get a constant request time out when playing. this has been going on for weeks
1 vote -
Freezing and crashing
Arena continually crashes and/or freezes leaving me unable to play the game.
44 votes
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