MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
24760 results found
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New user, like the game and interface, willing to spend a bit o cash, had a 'bad' experience spending money.
My experience:
Found MTG arena recently, have used Duels in the past, long time casual irl and online MTG player. Love the game, interface much improved over other digital MTG, great stuff, thank you.
I wanted to expand my card base so I bought a bundle w/gems and spent the gems on 15 packs.
In my excitement just clicked the button, 15 packs. Realised I'd bought 15 packs of Zendikar Rising. I likely might have chosen that option anyway, but looking back on my automatic reaction I think I expected there to be a screen asking me for the details, rather than choosing it from the prior screen.
My next thought was that there would probably (hopefully) be an option on the Packs screen to open multiple packs at once. So on the Packs screen there was a button labeled Open x 10. There it is, I thought. Clicked it.
Now rather than having 15 packs worth of cards, I have 5 packs worth of cards, and 10 mythic rare/legendary cards. That's not what I wanted, and I don't think it should be that ambiguously labeled.
However, 10 Mythic Rare/Legendary cards is pretty awesome and I want to keep them. I just think the option should be far more obvious about what it is you're about to do - spend 10 packs on 10 cards with an increased rarity value. Nothing I saw indicated that that was what I was spending my money on.Thanks, JTHM
My experience:
Found MTG arena recently, have used Duels in the past, long time casual irl and online MTG player. Love the game, interface much improved over other digital MTG, great stuff, thank you.
I wanted to expand my card base so I bought a bundle w/gems and spent the gems on 15 packs.
In my excitement just clicked the button, 15 packs. Realised I'd bought 15 packs of Zendikar Rising. I likely might have chosen that option anyway, but looking back on my automatic reaction I think I expected there to be a screen asking me for the details,…1 vote -
can not mute players
The mute function stops working after the first game now. After the last update mute no longer works correctly in that after the first game that one mutes a player the mute button stays on mute for the next game but does not mute the next player at all. In the game after a player is muted the new opponent still can post emote and their pet is still active, the option for unmute only available. Clicking unmute in an attempt to mute again does
note do anything.11 votes -
Comprei um booster de "Dominaçao" e as cartas não foram para meu inventario.
Utilizei Golds para comprar um deck de Dominação e as cartas não foram adicionadas a minha coleção. Elas Sumiram! Como resolver?
4 votes -
no hint that you purchase only a style
if you switch from craft to select menu and buy a card its not the card what you get only the style . There is no hint that you only purchas a style.
Now I know it but I think it should be marked like in the store, there its clear.1 vote -
Alseid of Life's Bounty sacrifice cost not triggering after activation, All That Glitters appears to be giving more than +1/+1
Alseid of Life's Bounty sacrifice cost is not triggering upon activation as expected. Within five turns, my arena opponent had the following cards on the field under their control:
3x Alseid of Life's Bounty (one with summoning sickness)
1x All That Glitters (attached to 1 Alseid)
1x Sentinel's Eyes (attached to the same Alseid)
1X Season of GrowthI saw the single enchanted Alseid go from a 1/1 to a 2/2 (with Sentinel's Eyes) to a 9/9 after playing a single All That Glitters on the same Alseid. I could see 8/8 being the case (+3/3 for 3 Enchant Creatures, +3/3 Enchantments/Aura in play, +1/1 for the single Sentinel's Eyes = +7/+7) but +9/+9 didn't add up.
When the aura'ed up Alseid attacked, and I blocked with Questing Beast, the Alseid player triggered their protection from a color of their choice, paid 1 mana, yet didn't pay the sacrifice cost for any of the three Alseid of Life's Bounty in play. The attack went through yet the protection ability still resolved and kept the enchanted Alseid from dying to the Questing Beast (which has deathtouch). Assuming the Beast's deathtouch isn't color based, should this have happened?
Can you look into this an check out for bugs on this card combo?
Alseid of Life's Bounty sacrifice cost is not triggering upon activation as expected. Within five turns, my arena opponent had the following cards on the field under their control:
3x Alseid of Life's Bounty (one with summoning sickness)
1x All That Glitters (attached to 1 Alseid)
1x Sentinel's Eyes (attached to the same Alseid)
1X Season of GrowthI saw the single enchanted Alseid go from a 1/1 to a 2/2 (with Sentinel's Eyes) to a 9/9 after playing a single All That Glitters on the same Alseid. I could see 8/8 being the case (+3/3 for 3 Enchant Creatures,…
9 votes -
Cannot update, unistall, or reinstall
Update doesn't work. Comes back with error message. Tried to unistall and my computer can't find the patch files so I cant uninstall. I can't reinstall either.
14 votes -
Rule inconsistencies
So, there are 2 rule inconsistencies I’ve found while playing that don’t work during the game. First, if a creature with deathtouch has a spell that makes it fight another creature, deathtouch does not apply since the wording of fighting is “they deal damage equal to their power to each other”. Deathtouch only applies to combat damage. Second, if I enchant a creature with white auras and then give it protection from white AFTER the auras are already on, the creature does not lose the auras already attached to them. Both of these have happened to me in game and can impact it severely. PLEASE FIX!
So, there are 2 rule inconsistencies I’ve found while playing that don’t work during the game. First, if a creature with deathtouch has a spell that makes it fight another creature, deathtouch does not apply since the wording of fighting is “they deal damage equal to their power to each other”. Deathtouch only applies to combat damage. Second, if I enchant a creature with white auras and then give it protection from white AFTER the auras are already on, the creature does not lose the auras already attached to them. Both of these have happened to me in game and…
4 votes -
Player with 8 removals in a row
Viking used 8 removals in a row with no special find or draw clearly using a trainer
2 votes -
Convert gems to reals
Could you please see the possibility of converting gems for real to Brazil? Many players complain about not spending more on the game because the payment is in dollars, including me. Take the example of several foreign companies that have electronic games here and none of them sell their electronic coins in dollars. Please see this possibility. We have a very faithful community to the game and the lack of visibility here leaves us discouraged.
1 vote -
Card style going on and off
I have Yidaro's alternative card style applied in my deck, but as you can see in the screenshot, the card style keeps going on and off during the game.
7 votes -
Danse the Manses + Mirror March not working correctly
To WOTC,
When using Danse the Manse to bring back all of your enchantments as creatures, if you bring back mirror march it does not show the association with Mirror Marches triggers. Meaning you cannot select the order of which copies of the enchantments you bring in that you want copied first. While the copy triggers do show up in a stack and you can actually order them, it does not show or designate what the Mirror March triggers are copying so you cannot know in which way to order them. It simply shows a copy of the card in the stack.
In a situation where, you brought back something like, Fiery Emancipation which triples damage, and you also brought in Omen of the Forge which does 2 damage, ideally you would like Fiery Emancipation to be copied first, followed by Omen of the Forge. However currently, it is randomized.
To be clear, I do have auto triggers turned off. The issue once again is not ordering the triggers of Mirror March, but only knowing what the triggers are associated with. Each mirror march trigger is unknown and not associated with a creature.
Please let me know how I can escalate this issue. Thank you.
To WOTC,
When using Danse the Manse to bring back all of your enchantments as creatures, if you bring back mirror march it does not show the association with Mirror Marches triggers. Meaning you cannot select the order of which copies of the enchantments you bring in that you want copied first. While the copy triggers do show up in a stack and you can actually order them, it does not show or designate what the Mirror March triggers are copying so you cannot know in which way to order them. It simply shows a copy of the card in…
3 votes -
Could not Block with Allowed Blocker - Cost me Game
I ended up losing a draft because I had a creature that I could not assign as a blocker, even though it was free to do so. I have the log captured, and the screenshot of it showing up as available to block.
I checked to see if there was some kind of spell cast that forced me not to block - nope - it just wouldn't let me select it as a blocker.
It ended up costing me the draft game, which is really frustrating.
2 votes -
Promo Pack Limit Increase
We get promo packs nearly every week. I know there's a limit of 5 codes per set. Would it be possible to lift this limit since we get so many packs/codes? Otherwise we have a bunch of codes just sitting around useless/unuseable unless we give them to someone who isn't maxed on their codes yet.
Also I'd like to know what the status of my codes is. How many left do I have per promo pack. I know I'm maxed on Zendikar.
1 vote -
translationneeded italian language for fabrica
there is the message TRANSLATIONNEEDED for the new ability "FABBRICA" in Kaladehs when we play in Italian language.
1 vote -
Can't attack or block or select a certain cart on the enemy side or mine on a map where there is a pad for pets blocking card access
as the title states there is no way to easily or even at all in certain cases to block or select certain cards on the far right when there are many things in play on at lease 1 map where the pet pad blocks access. it is frustrating and i was unable to block a creature that was attacking a plainswalker of mine that i should be able to
2 votes -
Dovin, Hand of Control doesn't prevent all damage if selected target is a shrine
Dovin, Hand of Control doesn't prevent all damage if selected target is a shrine or other enchantment.
Other player had 5 shrines in play. I selected Sanctum of Stone Fangs with Dovin, Hand of Control. I still took 5 damage at the beginning of the opponents upkeep.
3 votes -
Kaya's Ghostform disappears when someone takes control over my creature
I had Kaya's Ghostform on a creature and a card was used that took control of my creature. Once that happened Kaya's disappeared and they sacrificed my creature and it did not come back.
2 votes -
Product Suggestion
In Collection (Edit Deck / New Deck)
I would like to see a vertical scrollbar for the card collection part.
I also would love to beable to minimize the deck list in both vertical and horizontal layout.
But my biggest suggestion, Nei, problem with the game!
When you hover over a card in collection the big image is huge! like mega huge. I run the game in 1920x1080 on a 24". I can't even hover over a image and se my deck list if the card is to close to the right side.But if you size down the hover image, then i think it could be a good idé to increase the image size on the craft/inspect page you get when you right click a image.
And always remember, it's not a bug it's a feature.
In Collection (Edit Deck / New Deck)
I would like to see a vertical scrollbar for the card collection part.
I also would love to beable to minimize the deck list in both vertical and horizontal layout.
But my biggest suggestion, Nei, problem with the game!
When you hover over a card in collection the big image is huge! like mega huge. I run the game in 1920x1080 on a 24". I can't even hover over a image and se my deck list if the card is to close to the right side.But if you size down the hover…
1 vote -
Bug when clicking on enviroment when opponent was revealing a plains due to a card effect.
I was clicking on the environment in the lava map when the opponent played Birth of Meletis. This prompted a reveal screen which showed the plains they drew as part of the card effect. Normally you can click done to remove the overlay and get back to the game, but this time the done button was unresponsive. Log attached.
1 vote -
Mulligan smoothing does not properly account for 'X' CMC cards
I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.
I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena I found myself struggling to get a good starting hand, frequently mulliganing to five and just having to make do with whatever I had.
I quickly realised something was wrong, so I looked into it and found an article about Arena's 'smoothing' algorithm, realising that to be the problem.
I run 28 lands in the deck, so I should see 3-4 lands on average in my starting hands, but I was only ever seeing 2-3 lands, which made sense with the smoothing algorithm, as Arena recognised the average CMC of the deck as being roughly 3. The problem is that I run 'X' CMC cards such as Hydroid Krasis and Finale of Devastation, which Arena recognises as having a CMC of 2, even though I would never cast them for that. Typically I would never cast them for less than six or seven mana, so if Arena took this into consideration this would raise the average CMC of my deck to around 4, which would cause the smoothing algorithm to give me far more 3 and 4 land hands, which would be a lot fairer.Over recent months I have been attempting to get around this problem by altering my deck to raise the CMC that Arena recognises, and while I have had some success, this never lasts long as another update or a banning keeps putting me back to square one.
I've now run out of alterations I can make to the deck without completely rebuilding it, which I'd rather not do until rotation, as the deck still works fine on paper, so I'd really appreciate it if you could get this fixed so that I can see the deck off properly, as it is unlikely that I'll get to use it at my local game store again before rotation.I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.
I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…
4 votes
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