MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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24700 results found
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1 vote
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Playing no spells on your own turn payoff trigger (When the trigger is connected to your opponents card you were able to play)
I played my opponents wrangler of the damned Via Siphon Insight. It wouldn't trigger the created a 2/2, and I couldn't attack or block with the creep. I lost the game because i didn't realize it was broken until i let a turn go by to create a token and nothing happened.
No error messages here. Just a full on loss on a game I otherwise had a good chance of winning (if i didn't pass turns thinking i might get a trigger like I am suppose to)
1 vote -
Laughing Jasper Flint does not count outlaws correctly
I had Laughing Jasper Flit in play with Blood Huster (an assassin) and Deadeye Duelist (a rogue) and yet Jasper only exiled 2 cards from my opponent's library instead of 3.
1 vote -
Alchemy Cards
Here's my idea, leave Alchemy cards in the Alchemy format.
Why tf do I have to play against them in other formats?
3 votes -
event type:traditional draft the LCI well,i lose my connection in traditional draft the LCI. I tried to reconnect several times but fail
event type:traditional draft the LCI
well,i lose my connection in traditional draft the LCI.
I tried to reconnect several times but failed.
When I relanded,it counts as my failure.
i hope you to solve the problem asap.account :orilight#91825
accidental time :around 01-01-2024 11.38.06 WOE draft1 vote -
Cheaters
Put up a report menu for cheaters, i have an extremely powerful deck and still, i get soo many of those players wich you see the white outline pop up on their hand right after i played a very advantageous hand and they suddenly go off their hand then take a while then all of a sudden ohh the EXACT right card wich does everything they need in one turn and sets me back completely to zero and they literally do this turn after turn everytime you do something advantageous, non stop ive had this happen 9 turns in a row at some point, but funny enough they manage to do everything else in between, spawn tons of creatures but only the right ones with the proper abilities to counter anything youve done nothing else that doesnt affect your deck, i call these open deck players and it is VERY obvious, there is NO decks that makes you draw all the exact cards every turn its called shuffled and random! They even boost all their creatures and other things all at the same time, let me draw the exact cards i need from my deck and youll see youll be the one ended in 3-5 turns and then act cocky the only difference is i dont cheat to win then be proud of it like an idiot, you ruin the fun! If you really want to request for a match that lets you play with an open deck for all opponents not just you versus a guaranteed win aint no fun...
=> ** is one of those players wich i wish i could of reported!!
Put up a report menu for cheaters, i have an extremely powerful deck and still, i get soo many of those players wich you see the white outline pop up on their hand right after i played a very advantageous hand and they suddenly go off their hand then take a while then all of a sudden ohh the EXACT right card wich does everything they need in one turn and sets me back completely to zero and they literally do this turn after turn everytime you do something advantageous, non stop ive had this happen 9 turns in a…
2 votes -
Incorrect game note win/lose
I clearly won the game in the quick draft game mode (tournament screen win)
Back to the overview the result was a lose and i dropped out ...2 votes -
2023 Decathlon 2: Pauper event is bugged
2023 Decathlon 2: Pauper event is bugged
https://magic.wizards.com/en/news/mtg-arena/2023-arena-decathlon?utm_medium=product&utm_source=arena#:~:text=January%204%2C%202023)-,Decathlon%202%3A%20Pauper,Start%3A%20January%201%2C%202023,-%2C%208%20a.m
It's supposed to be historic pauper, per the announcement, but it only allows Standard pauper decks and rejects a deck which contains only commons (many of which are historic and not standard)31 votes -
Draconic Destiny activates without using any mana
My opponent tapped all their lands, cast draconic destiny onto a creature, then proceeded to increase the power of that creature way beyond the amount of mana they had available (to 26 power from power 3 originally).
This needs fixing immediately as it's a Turn 4 win4 votes -
Game freezes all the time
After the most recent update Arena freezes all the time, basically after like 2-3 games it happens at least once a game. This happens at any occasion like playing a game, browsing collection, just being in a main menu.
Log attached is from a freeze during browsing of my collection.
Sound can be heard and game actions as well, but graphics just stops updating.
I have Ryzen 5 2600 with RX 6750XT and changing game details has no effect on this.2 votes -
Chevill, Bane of Monsters triggers improperly
Chevill, Bane of Monsters states that when a creature/planeswalker an opponent controls with a specific kind of counter on it dies, trigger this event.
His trigger is going off before the target actually dies.
Example:
I have a creature with the counter. My opponent casts a spell, targeting my creature, which will kill that creature. But, as soon as the spell is cast, the trigger for when the creatures dies is added to the stack. This is incorrect, even when I do not have a response. The permanent needs to hit the graveyard before his trigger can be added to the stack.
Chevill, Bane of Monsters states that when a creature/planeswalker an opponent controls with a specific kind of counter on it dies, trigger this event.
His trigger is going off before the target actually dies.
Example:
I have a creature with the counter. My opponent casts a spell, targeting my creature, which will kill that creature. But, as soon as the spell is cast, the trigger for when the creatures dies is added to the stack. This is incorrect, even when I do not have a response. The permanent needs to hit the graveyard before his trigger can be added…
1 vote -
Rebel Armory Equip Cost Free
Equip cost for all equipment on the field is 0, when it should be 1. Astor, Bearer of Blades, Kemba's Outfitter, and Bladegraf Aspirant reduce the cost of equipping (for Bladegraf Aspirant, it only reduces the cost of equipping to itself). When some combination of these cards are out, MTG Arena reduces the cost of equipping to any creature to 0 instead of 1. Please make sure that the cost reduction to equip is working correctly.
1 vote -
Bug
I only get 1 daily reward each day instead of two. The second never loads and doesn't show up. The setting screen has also been blank. Suck I play a lot and could use that gold
1 vote -
Match Balance
Hello,
I've been playing MTG since 1999 and have been playing Arena for awhile. When I started I found the experience very enjoyable. Some wins some losses and have since had several friends download to play with me. But.
Playing Events is dreadful. The rewards are enticing but spending the time to gather enough gold to play only to be faced with opponents whose decks far outweigh the ability of a "free" or "new" player make the entire platform far from enjoyable. I played for a few days to gather enough gold to try the events. 3 matches only and I got destroyed in only 3-5 turns. This is why I stopped playing.
It was no longer fun to play because every match that I had to spend a few days gathering the resources to participate hoping for at least a win or two to get a pack rather than just buying packs was utterly wasted time and ruins the experience. Please bring some balance to the game and match up players with ones at least close to their mastery or perhaps "deck value."
Hello,
I've been playing MTG since 1999 and have been playing Arena for awhile. When I started I found the experience very enjoyable. Some wins some losses and have since had several friends download to play with me. But.
Playing Events is dreadful. The rewards are enticing but spending the time to gather enough gold to play only to be faced with opponents whose decks far outweigh the ability of a "free" or "new" player make the entire platform far from enjoyable. I played for a few days to gather enough gold to try the events. 3 matches only and…
2 votes -
Gameplay balancing
Here's a great idea: how about you guys actually playtest the cards before you release new decks? Or maybe review the decks that are being played, since everyone just googles whatever the meta is. Nothing says "fun" like being down to 11 points on round 2 with no cards on the board and your opponent has 2 because he's playing a red rushing deck. Or having an opponent have 5 land cards on the board before you've even gotten to your 3rd turn. Or being up against 9 dinosaur cards by the end of round 4. Or seeing "Zoetic Glyph" at any point in the match. This game is so incredibly unbalanced unless you google whatever the current meta is. What's the point of making so many new cards if only 30 or so of them are actually viable? No wonder Standard is not picking up as quickly as you guys want...
Here's a great idea: how about you guys actually playtest the cards before you release new decks? Or maybe review the decks that are being played, since everyone just googles whatever the meta is. Nothing says "fun" like being down to 11 points on round 2 with no cards on the board and your opponent has 2 because he's playing a red rushing deck. Or having an opponent have 5 land cards on the board before you've even gotten to your 3rd turn. Or being up against 9 dinosaur cards by the end of round 4. Or seeing "Zoetic Glyph"…
2 votes -
Cavern of Souls suggests creature type from my opponent's deck
Is it supposed to give me that kind of information?
I was facing an Izzet Phoenix deck so it was likely because of Picklock Prankster1 vote -
Busta oro
Non mi viene data la busta oro anche dopo svariati acquisti con le monete oro
1 vote -
Rank ladder Bug
My rank does not increase or decrease, I have been stuck on Plat 4 for 2 days
need resolution, I uninstalled and reinstalled the game, still have an issue2 votes -
Revealed face-down wildcard in pack not added to wildcards owned
On 'Packs' screen, I clicked 'open all' on 12 MKM packs. Before that that point I had 0 rare wildcards and 1 mythic rare wildcard. After the packs opened, while they were still on display, with the rare cards still hidden, I checked my wildcards; 2 Rare wildcards and 2 mythic rare wildcards. So presumably one of the opened packs included a rare wildacrd. Fine so far.
Then I revealed the face-down cards from the opened packs one by one. One of them was a rare wildcard. I checked my wildcards again; 2 rare, 2 mythic; The number of rare wildcards had not increased.
Expected behaviour: revealing a wildcard increments the number of wildcards of that type.
Platform: Android.
On 'Packs' screen, I clicked 'open all' on 12 MKM packs. Before that that point I had 0 rare wildcards and 1 mythic rare wildcard. After the packs opened, while they were still on display, with the rare cards still hidden, I checked my wildcards; 2 Rare wildcards and 2 mythic rare wildcards. So presumably one of the opened packs included a rare wildacrd. Fine so far.
Then I revealed the face-down cards from the opened packs one by one. One of them was a rare wildcard. I checked my wildcards again; 2 rare, 2 mythic; The number of rare…
1 vote -
Unearth triggers from exile
Phyrexian Dragon Engine was exiled with Divine Purge.
When I played it from exile it came back tapped as it should but triggered unearth triggers and I had to sacrifice it at the end of turn.This happened on Android.
2 votes
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