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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24235 results found

  1. Draw game only. never start

    I never start playing

    My opponent always starts playing. Every 10 games, in just 2 I start playing. Why does it happen?

    1 vote

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    8 comments  ·  Gameplay  ·  Admin →
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  2. Player Intentionally Waste Timers

    I have encountered a lot of sore losing players intentionally wasting their turn timers in the hopes that you concede first. Usually it is the turn when they finally see that there is no way for them to win the round and will just throw insult by depleting the timers. I suggest that there should be a temporary ban on accounts with repeated offenses like that. I guess that would mean putting a facility to determine if the player was made inactive (circumstantially) or just being a sore loser with an active connection but is doing nothing but waste time.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Can't target auras on collapsed lands

    Experienced on Android.

    This is a pretty weird corner case, so I will explain what happened in the game.

    My opponent cast Ossification on a tapped basic land, which was then collapsed into a stack of basic lands, making Ossification invisible without un-collapsing the stack. I then resolved Borrowed Time, intending to target Ossification, but I couldn't un-collapse the stack or target Ossification — attempting to tap the land did nothing. I was forced to select another target. It's possible to set this up to cause a softlock if there are no other valid targets aside from collapsed Auras.

    9 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  4. Cyclonic Rift

    Forgot to capture a screenshot, not sure if anyone has had this happen before.

    Played cyclonic rift overloaded, it went on the stack and then just never resolved and sat up on the screen for 2 turns until I conceded.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Not getting rewards from mastery pass after level 90

    No mastery pass rewards after level 90

    1 vote

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  6. feather mascot

    There's an error in the mascot's feather and there's also an error when it's about to attack and there's this white thing in front of the cards.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Standard metagame challenge

    If I pressed the cancel button during a match, I was treated as a loser.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. Roaming Throne / Phyrexian Censor ordering of triggers

    If I manually order triggers, I can choose to have Roaming Throne become a Phyrexian first so it enters untapped with a Phyrexian Censor in play. If I let the game auto-order, it applies the Censor first, entering tapped and then getting the creature type.

    The default automated stack order should change to the Throne first because this is the most likely order to pick something to trip/avoid any other effects.

    1 vote

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  9. Ban a card

    Etali should be banned from standard brawl. 9/10 times this card is played for the first time it’s an instant win with very little repercussion to just keep spamming it all game. Not sure why somebody this card was a good idea.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. デイリークエストなどの更新のバグ

    更新のタイミングで、
    アプリケーションをそのままにしておくと
    更新がされたように見えない。

    アプリケーションを再起動したら、
    表示がきちんとされた。

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Faerie fencing

    No -x/-x with fairy in play.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Jetmir's Garden

    Jetmir's Garten ETB animation and sound fx do not play. Every other capenna triome has their unique etb EXCEPT for jetmir.

    This is in every format, on Steam, PC and Android

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. New decks not legal in bot match

    Users newly created decks not able to be used in bot matches

    1 vote

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  14. Missing Retro Artifacts Alt arts and Issues with Parallax art selection

    On top of several Retro Artifacts retro alt arts seemingly missing as I bought no bundle and played the events, there are issues with some cards' parallax arts not being able to be selected until you add a card and then click apply styles button. (This later bug seems mostly frequent on cards that have too many versions such as Healer's Hawk, Fanatical Firebrand.)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Remove phase stops

    Hey, we all know that players are abusing stops to drag out games and going basically afk and it needs to be removed as a feature. You're not going to psychologically fool me with this feature it only gets used to annoy people actually trying to play.

    1 vote

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  16. Games slows down as a match goes on

    Since the last update, the longer a match goes on, the slower the performance of the game. If a match lasts a long time, the game becomes intolerably slow. I play on a PC that is WELL above the minimum requirements. Additionally, I did a speed test and my internet is very fast and stable. I have no idea why the gameplay is slowing down.

    BTW, when I say that the game is slowing down, even the graphics of a card moving to the battlefield takes a long time. Again, my system is well above the minimum requirements.

    1 vote

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  17. Restless Cottage sometimes doesnt provide you with the food token when it attacks

    Sometimes Restless Cottage doesn't provide you with food token when you attack. I haven't seen a pattern when this happens. Look at my last game, I think my 2nd or 3rd to last turn.

    3 votes

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  18. Orcish bowmasters

    Why did you remove the part where it deals damage and amasses when it comes into play? That is just garbage

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Not receiving experience

    I have been playing and winning this afternoon abut I am
    Not getting the 250xp for my weekly wins. I may not be getting the gold either but I wasn’t paying attention to that until now. So far, I have counted at least 2000xp that I should have gained but did not gain.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Axis of mortality

    Per rules 704 a persons life total becomes zero or less they lose the game. They do not get another upkeep to allow them to use Axis of Mortality ability and cause you to lose the game instead.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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