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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24222 results found

  1. Hollow Scavenger Activate Ability

    In game two of my last draft, I casted "Curse of the Werefox" targeting my "Hollow Scavenger". I had a food in play, and I wanted to activate the Scavenger's ability in response to my fight spell (I had a food token and 1 mana open). Arena did not allow me to do so, resolved the fight spell and my Scavenger died. To the best of my understanding, the play I wanted to make was not illegal. I thought it was apparent that Arena would give me the option to use the ability. Am I wrong? This cost me the…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Return to hand does not work

    Creatures do not return to hand. They remain on the battlefield when a return to hand action is taken, cannot be targeted, does not untap, cannot attack or block, and is essentially exiled further beyond the exile zone into the really-*******-exiled-but-still-on-the-battlefield zone. The card does not return to your hand, but is not on the battlefield despite appearing to still be there.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Card incorrectly showed in opponent's hand

    I dragged Deathsprout onto the field to play it, but did not have the correct mana, so cancelled. One of my opponent's cards in hands was then showing as Deathsprout for most of the rest of the match. This only stopped when they discarded cards to go to 0 cards in hand. When that happened, the cards they discarded seemed to go to my graveyard, but that fixed itself when I clicked on my graveyard to get a detailed look.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Can't buy gems or change payment method

    I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.

    6 votes

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    1 comment  ·  Store  ·  Admin →
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  5. Mastery XP not adding correctly

    I saw the problems with Mastery XP not being reward and I have had it happen twice. What I noticed is it happens the second time you earn a thousand points in a play session. Any rollover points from the last time you hit 1000 points don’t count. I only figured this out after the second time it happened so I don’t have screen shots. I do know this sequence of events.
    I had 975 XP total.
    I won a game earning 250 XP for my last weekly win award and 25 XP on my daily.
    I was correctly given…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Creature destruction out of hand

    The creature destruction/exile cards are getting out of hand. A deck has nothing but exile/destruction cards and then throw in drawing or tokens or direct damage makes these games unbearable. Play a creature watch it get destroyed over and over until there is nothing left. Throw in the exile all and destroy all cards to top it off and I want to rage quit.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Allow Basic Lands with Paid Full Art in all formats

    If a player pays for full art basic lands, they should be available for use in all game formats, since the game function is exactly the same.

    WOTC should want this as well as it will only increase sales to not sell what is effectively an idiotically defective product (full art basic lands that can only be used in limited formats).

    1 vote

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  8. I hate the Momir event

    The gameplay is based purely on luck rather than skill, and im forced to grind through it for the rewards but the process is totally not enjoyable.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. SLEEVE

    ANY SLEEVE YOU WANT ON THE SELECTION MENUE.

    to see what i mean go to Edit Deck> Click on Deck Box (name of deck where it says 60/60 cards) > Card Sleeves > Select Card > Just Press Enter. GG

    1 vote

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  10. Deck Image Will Not Change

    On MTG Arena, I am currently unable to change the deck image for any of my decks. When I navigate to a deck, and select edit, I can normally click and drag one of the cards to update the deck box image for my deck. This functionality is not working, and the current image is stuck there.

    1 vote

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  11. 1 vote

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  12. Hurkyl's Final Meditation not affecting token creatures

    Interesting opponent's deck, using Hurkyl's Final Meditation in Simic ramp to board wipe by unsummon. However, token creatures are not affected even though they are permanents on the battlefield

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Please no more Momir, instead Omniscience

    Momir is not Magic at all and shows up way too often. What ever happened to Omniscience? It's just as random but you actually play Magic. Please bring Omniscience back or have it as a evergreen event. That and Cube. Those are the two best formats on Arena and it's not even close. Thanks!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  14. Orcish Bowmasters/Blood Crypt Swap Bug

    I just witnessed a very strange interaction in a Timeless match.

    The Orc amassed by my opponent's Orcish Bowmasters would disappear on their turn, and become my Blood Crypt land. On my turn, my Blood Crypt would trade places and become the Orc. When I destroyed the Orc on their turn, it destroyed my land.

    The other card in play was Soul-Guide Lantern under my control.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Kwende, Pride of Femeref and Backup Bug

    Prerequisites:
    1.Have Kwende, Pride of Femeref and Timberland Ancient on the battlefield.
    2.Kwende, Pride of Femeref and Timberland Ancient are not affected by summoning sickness

    Test Steps
    1.Play Redcap Heelslasher onto the battlefield
    2.When prompted to use Redcap Heelslasher backup ability on target creature, select Timberland Ancient
    3.Observe Timberland Ancient's abilities

    Expected Result:
    1.Timberland Ancient has Double Strike until end of turn

    Actual Result:
    1.Timberland Ancient still has First Strike

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. システムの公平性の欠如及び一部のプレイヤーへの弾圧

    MTGは確率のゲームであり一試合のみが過剰についている試合が有ることまでは否定しません。
    しかし月間で800試合以上行い先攻率が1/2に収束しないことは正常であると運営側は思っているのですか?
    それ以外にもマッチングの対戦相手有利ばかりの発生、事故の発生がこちら側のみに偏る、同名カードが対戦相手のみ引き当てること等どう考えても不正プログラム又は一部のプレイヤーに対しての弾圧を行っているとしか思えませんがそうではないことの証明をして下さい。
    補足として今回一月のみの開示ですが2年以上計18,000試合以上の記録を総合して明確な偏りを確認しております。
    これ以上MTGという素晴らしいゲームの名に泥を塗らないよう願います。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. anduril, flame of the west bug

    when you attack with a creature that have anduril attached to it and control a legendary creature, the tokens that created are just entering tapped and not attacking

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Siege Alternate Card Art Style Prevents Hover Display Of Card's Back

    1. Give us the steps to reproduce the bug
      1) When viewing the collection interface, search for or navigate to a page with a Siege visible.
      2) Apply an alternate card art style to one of the visible Sieges.
      3) Hover over the Siege. The back face of the card will not render in the client, only the horizontal view of the Siege.

    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      PC, Version 2023.27.0.4609.1010995

    3. Enter the actual results you’re experiencing
      Sieges visible in collection that appear with an alternate card art style from the default will not render…

    4 votes

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  19. Color challenge finishing bug

    When it comes to the color challenge I cannot complete the black deck portion of the challenge. Every time I hope to finish the last (the 5th) fight, it says I have a network error no matter how good of connection I have. I do not want to create a new account. Please help.

    51 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  20. When I purchased anime green bundle I didn't get the Parallel Lives version

    I purchased the anime card styles for green and when I went to go equip it for my deck every style was there except for parallel lives, which is missing as shown in the screen shots. The bundle is missing from the store showing that I purchased it. I'd like the card style I purchased or if not a gem refund.

    1 vote

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