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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24711 results found

  1. ERROR DE RED

    "ERROR DE RED
    No se ha podido enviar el mazo. Inténtalo de nuevo mas tarde"

    1 vote

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  2. Opponent's hand is revealed all time

    I was playing the Alchemy's Cascade event and after my opponent plays their first spell in your second turn, your hand is revealed. All other draws is revealed too.
    Is this a bug or I miss something?

    1 vote

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  3. Rope Counting Down Error

    I'm on a Mac.

    --Steps to reproduce and Actual Results
    - I have zero creatures.
    - It's my turn.
    - I put out The One Ring and get protection from everything until next turn.
    - Now, it's opponent's turn.
    - Opponent creates 250+ goblins.
    - Opponent attacks with all.
    - The game goes through his timers and timeouts.
    - The game goes through MY timers and timeouts??
    - Opponent's creatures EVENTUALLY attack, one by one taking forever, doing no damage because of The One Ring's ability from my last turn.
    - It's now my turn.
    - The game plays things…

    1 vote

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  4. Bug : Bot matches option not displayed

    The bot matches option is not displayed on home therefore I cannot start a match with bot. This was introduces 3 days ago approximately.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. High Power Usage on Windows after Last Patch

    AFter the last patch whenever I click on Play Match or try to open any other tab other than Home screen the game goes really slow and won't work anymore.

    1 vote

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  6. Store Bug

    I cant bbuy gems in the store. I Also cant change my paying method. Pls help. I also did a new installation. Doesnt work.

    1 vote

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  7. Game provocks sleep mode and lock on user's session

    Here's the link of the MTGA support i post, which contains the details about the game bug i'm experiencing :

    https://mtgarena-support.wizards.com/hc/fr/requests/3660644?page=1

    And attached the two logs files of today

    1 vote

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  8. Adventure SFX

    On PC (Windows) after I cast an adventure spell, the SFX sound effect surrounding the card that stayed in my hand got overbearingly loud and didn't stop. The SFX effect and sound didn't stop after playing the other half of the card either, so the effect was still present around the creature on the board and the sound (which is a very grating hissing sound) did not go away. I had to mute SFX entirely to be rid of it as it was louder than any of the other effects of the game.

    1 vote

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  9. Account seems reset

    My account seems reset back to tutorial with the exception of my friends list.

    1 vote

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  10. Board state became illegible during a Historic Brawl game

    Counters keep stacking off the screen, and after myself and my opponent cast our commanders, they stayed off on the side where spells on the stack go, making the board completely unreadable (it doesn't even look like Atraxa and Torens are on the field, I couldn't select to block with Torens, etc.). It's a complete mess, and in the previous game, several of my opponent's lands entered with the column of counters on them for some reason even though they were islands. No idea what broke so hard.

    1 vote

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  11. arena skipped my turn

    I have a problem with crushing canopy,
    one turn, it stops when choosing actions to mill two, (I click yes but the effect stays on the stack and the timer starts).
    next turn, when I click on it, it skips my whole turn ( I draw a card and my opponent starts its turn rigth away, not even mulling cards).
    no need to say it costs me the game.

    1 vote

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  12. Another casting issue

    Would not cast Secret Rendevous. Fourth issue like this in 3 days. Can’t play rank because of this!

    1 vote

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  13. Gishath Sun's avatar ability not timing out

    Opponents not timing out with Gishath Sun's avatar ability on the stack
    Can't concede either game is locked
    playing on PC/Steam

    1 vote

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  14. MANLANDS NEED A SYMBOL, PLEASE

    Similar to how keyword abilities have symbols to denote them, can lands that are able to be animated get a symbol as well? It's getting annoying having to mouse over every unique nonbasic that people are running to see if they're suddenly going to have an attacker or blocker. It wasn't much of an issue when Mishra's Foundry or Faceless Haven were running around since they're very noticeable lands, but with the colored ones they blend in well with the other same-color nonbasics.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Contructed is not tracking rank

    When playing Constructed Standard BO1, my rank is not tracked.

    PC/Steam

    I've attached a spreadsheet of recorded match results after noticing that my ranking was not being tracked. Screenshot of user ranking is also attached.

    1 vote

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  16. gold

    I'm not recieving any gold..

    kbyethx :)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. WOE enchantment packs duplicate protection

    WOE pack's enchantment bonus card isn't triggering the duplicate protection. In my case, all common and uncommon from the Enchanting Tales set have been collected, but am still opening cards that have their set completed . The duplicate protection was not switching the extra card to next available cards from the set or to wild cards.

    1 vote

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  18. Still random in match crashes even after 5 years

    This game is still crashing, like it did back in the beta days. It's been 5 years WotC. This is unacceptable. The only reason you get away with this is because you have a playerbase that is addicted to the game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Shrine of Fangs Bypassing Protection

    Was playing a Historic Brawl game and, the turn after I played The One Ring, my opponent played Shrine of Stone Fangs, and it triggered twice due to their commander. It totally bypassed the Protection, and I looked to make sure there wasn't some specific achilles heel in The One Ring. This ended up being 16 damage I shouldn't have taken, and I died to my own One Ring the very next turn as a result. Looking around these forums, it seems this specific card bypassing protection is a common issue.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Horn of gondor stops working when the counter gets to 239

    While playing a historic match with 2 anointed processions, the horn of gondor with the displayed number of tokens at 239 it stops counting upwards and only makes one token when I have almost 240 on the battlefield.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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