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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24377 results found

  1. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  2. BUG: Another card I just opened isn't found at all when I search by name, Just happened twice within 10 minutes and 1 card was borderless

    BUG: PC > Cards I'm getting that are rare are instantly going missing from my collection and can't be found. To reproduce you might go from opening a pack and then before doing anything else click the deck builder tab at the top then searching by name, one of the cards is there but the "Juri" something or other isn't there.

    1 vote

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  3. I opened a pack and got an Urabrask full face no border card it was black and white art and it got replaced instantly? [PC]

    Like the topic says, just opened a brand new pack and got a full faced no border urabrask phyrexian praetor and I went into deckbuilder to search for it and I have a completely different urabrask art card with the new one nowhere to be found. I don't know how it instantly got changed but I was such a fan of the art of this card that I went to make a deck based around it instantly and I can't find it anywhere? Please help, thanks in advance. I'm posting this roughly 2 minutes after opening and not being able…

    1 vote

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  4. Crafted Cards Uncrafted

    I crafted a large number of cards for a new deck two days ago (before the update), and today when I logged back on, the cards were saying they weren't crafted but the wildcards I had saved up were used. For context, I had crafted all but 3 Rares, and all but 4 Mythics. Everything else had been crafted as well.

    4 votes

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  5. Liliana Ult & ossification.

    I used a Liliana of the veil ult, my opponent chose to sacrifice a land that had been enchanted with ossification. Upon resolution, there was simply a thumb-nail sized image of the card that had been exiled with ossification displaying on the battlefield where the land once had been.

    2023.24.10.1808.988836

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Win being recorded as win and loss

    I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Frodo

    I just defeated an opponent in sealed with a fully evolved frodo Sauron’s bane and won the game but when the match was over it counted as a loss.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. I could not respond an discover c

    I could not respond a discover cast. My oponent counter a spell with "Hurl into History" and discovered a "Huali's Final Strike". Then, when my oponent target my creature to take the damage, i was hoping to use that same creature to tripulate my "Subterranean Schooner" in response, but the game did not gave me this oportunity.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. ui missing text mac

    Mac. Text missing in Options menu (escape).

    Disappears after restart. Happens again after reopening the menu a second time.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. mtg arena match crash

    the match just froze on turn 3, it briefly said connecting to server, then the match was back and my opponent has now been "deciding for several minutes and the hour glass is frozen, it doesn't expire. so in order to keep playing i had to forfeit the match.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Android - Can't sideboard first card into deck

    When playing Traditional Explorer with different decks on Android I can never board in the first shown sideboard card.

    Expected Result: When playing BO3 formats I can sideboard all my cards between matches.
    Actual result: I can't board in the first of my 15 sideboard cards.

    Please fix this quickly as it limits a key aspect of competitive play.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Add a mass decline choice for multiple triggers in a row for things that include may in the text

    I play a token deck including dawn of hope and rumor gatherer. Whenever I manage to hit my late game it takes forever to get through all my triggers, sometimes even dying to timer, crashing my phone, and sometimes even crashing the server. It would be great to have a "decline all" or "decline chosen triggers" option or something it would speed up the process for all players involved (usually only me since my opponent usually just rage-closes the game leaving me to wait out all my triggerd by myself). The worst part is even when the timer runs out…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. A match spits out an Internet communication error when multiple designated matches are played.

    If the number of decks is 60, two first, or a coin flip is used to designate a designated match, and the match is played against the same opponent for the third or subsequent time, an Internet communication error occurs before the match is played and the match cannot be played.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Raptorの誤訳

    Hulking Raptorの訳が紙では「巨体の猛竜」となっているが、アリーナでは「巨体の猛禽」と違っている。

    Raptorは猛竜と猛禽の二つの訳が並立しているが、猛禽は鳥であるし
    ドラゴンや恐竜は紙の「巨体の猛竜」が正しいはずなので、訂正をお願いします。
    よく使うカードなので宜しく!

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  15. 舐め過ぎ

    運営はこれほど露骨に手札操作しておいてプレイヤーが気づかないとでも思っているのか?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Froze During Random Best-Of-1 Match

    I left it for about half an hour when it froze on this screen/board state. Nothing worked, conceding didn't change anything either.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Asked to progress to turn when no plays available

    "My turn" button displayed even at times no action is available.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. 勝敗

    勝因
    土地がバランス良く手札に来た

    敗因
    土地が異常なバランスで手札に来た
    後攻だった

    要するに運ゲー
    運営が課金者を勝たせるために操作してるので実質運ゲーですらない。
    手札交換カードを入れていても手札に来ないから
    運営に課金で媚びるか動画配信で媚びるかしないとまともなバランスで手札が配分されることはまずない。
    全ては運営の掌の上
    つまりクソゲー。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Performance Issues when HDR Enabled

    Just in the past two days, there has been noticeable performance degradation. The UI is very choppy and twitchy. I have updated my Nvidia drivers just yesterday and have tested other games. I have not been able to reproduce this issue anywhere else but MTG Arena.

    1 vote

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  20. Discover

    When opponent play discover card (Geological Appraiser)and he choose put it in hands,the opponent hands are rebealed(at least in graphic I don't know it is correct information).After that it happened, graphic is uncorrect, such that how many hands opponent have,what card opponent play (it looks land card but they have keyword icon)
    I'm so sorry tgere is no logfiles because i played smartphone.
    Sincerely

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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