MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11905 results found
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Futurist Spellthief
Good Evening,
I joined a chromatic cube draft and drafted Futurist Spellthief, playing them in my deck. When I played them in my game there was no enters the battlefield trigger. This was quite frustrating as I had planned my game around it's etb ability, and I subsequently lost the game.
10 votes -
System stucked on "Checking for active matches"
System stucked in this way for days
9 votes -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
15 votes -
Unable to join Event
All modes give me a message of unable to join event.
38 votes -
Cant login
Cant login as it cannot authorize my login
77 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
7 votes -
Opponent Frozen Timer
While playing in Traditional Cube Draft, the opponent was somehow able to freeze the timer. This occurred right as I was about to win the match and the draft.
102 votes -
Opened pack gave 20 gem reward instead or rare/mythic
Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set
14 votes -
Missing Mythic Reward
Did not receive my mastery pass mythic wild card rewards SNC!
I completed level 64 and 67 of SNC mastery pass but did not receive either mythic reward wild cards.
8 votes -
Racketeer Boss causing problems in Alchemy meta
The perpetual mechanic from cards like Racketeer Boss is causing serious problems in the Alchemy meta with undisruptable infinite combos. After the Grinning Ignus ban, people have continued to play basically the same deck except with Ominous Traveler and Acererak the Archlich. The cards that add a perpetual mechanic should really just do it a single time, the same way that the double team mechanic does.
7 votes -
damage not working (replay needed)
A replay of last game should be primordial because I was playing ranked standard and for 2 games during the countless games that I have done ... there was 2 specific games and let me explain ...
I was winning the game , the opponent had 3 health left and I had 8.
I had a massive lineup of creatures and attacked with all of them ... over 15 creatures and NO damage went in at all , ZERO and I clearly don't recall the opponent casting any spells or anything cards to prevent damages dealt this turn.With a…
7 votes -
Provide players with an option to manually shuffle
Provide players with an option to manually shuffle their decks.
26 votes -
Wins not counting
Wins not counting in draft event. Similarly wins not triggering rank improvement. Went 7-2 in event, see logs or can link my 17lands or untapp.gg info
1. Just updated, was working before update
2.PC
3. See above43 votes -
Client keeps disconnecting
The client crashed 2 times durenig the draft phase, then it kept crashing till it conceded the 1st game.
5 votes -
Lagamos and Allenal
If you have Lagamos and Allenal on the battlefield, Lagamos will create a token and then trigger Allenals ability making a soldier token. At the end of the turn, the soldier token will sacrifice itself if the lagamos token is not on the battlefield. Unsure if it will sacrifice itself if the lagamos token is still there.
5 votes -
Game is not fun anymore
This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.
If I wanted…
19 votes -
Can't remove card from deck
I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583
25 votes -
Infinite login loop: I log in and the application start loading (gathering local files) to just send me back to the login screen
I'm in an infinite loop, I just login the application starts loading (gathering local files) and I'm again at the login screen.
If you have the same issue, create a new "post" and vote up all the other posts with the login issue!
It is simply ridiculous that on the "Server Status" page is everything "green"!
58 votes -
Not able to log in, Asset Error Detected
Not able to log in, Get error message Asset Error Detected. Usin Ipad
14 votes -
premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
11 votes
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