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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24724 results found

  1. Golden pack progress doesn't work with older sets

    Golden pack progress doesn't work with older sets: I've just bought 9 Brothers War packs but the progress bar seems stall.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Giada can’t tap to use mana to cast an angel card after a counter spell

    Steps to repro:

    Giada is on the battle field.
    I have 5 lands out.
    I cast an angel for 5 without tapping Giada
    My opponent counters with a spell that requires I add one mana to cast my angel but I can’t tap Giada to do that.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Not Receiving Card from Packs

    I opened a March of the Machine pack and got Atraxa, Praetor's Voice (4 color mana, flying, deathtouch, vigilance, and at the beginning of your end step proliferate). I go to my decks to add it, and it is not there. I have tried searching it, including not collected cards just in case. And have tried creating a new deck. Card is nowhere to be found. Please help, as id love to put this card on my planeswalker deck.

    1 vote

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  4. firesong

    Firesong and sunspeaker gives your red burn spells lifelink, but it doesnt give the 3 damage trigger its supposed to. I tried it 3 times in the same game with firesong and sunspeeker out and it didn't work. I tried with Volcanic Spite.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Bug when opening packs

    Game doesn't show names or the types of the cards when opening packs after I reinstalled my MTG Arena on PC. Also when I use "Exit the game", the game crashes.

    2 votes

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  6. Arena mobile

    Bug

    Na criação de deck, ao selecionar Terreno (Land) no filtro, o jogo está selecionando Batalhas (battle).

    Portanto não estou conseguindo adicionar os terrenos que eu quero.

    Obrigado.

    2 votes

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  7. Battle

    In Premiere Draft, battles don't trigger the abilities when they enter the battlefield. I noticed that twice. Because of this I lost the game and (possibly) lost the chance to get more gems, I'm sad

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. scute swarm technical problems galore

    it's clearly a known issue, and i'm sure there are simply too many hardware related factors on the side of each individual user, and likely software limitations on your end that aren't worth the the resources required to fix them, but the problem isnt going away.
    I just played a scute swarm gitrog nonsense deck, that caused me to lose all timeouts, left inaccessible floating mana in the ether, kept the action on my opponent during my turn, and blocked all action at any speed from me during my turn including activated abilities of creatures and planeswalkers.
    essentially my opponent…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Urabrask in ONE

    For some reason while doing a quick draft of Phyrexia: All Will Be One, the third draft pack had a copy of Urabrask, Heretic Praetor in the rare slot. I thought it was a graphical bug but no he's in my draft pool.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  10. tenacious underdog crash

    Tenacious underdog is crashing mtg arena when played from graveyard with its blitz ability. I have a very high end pc so that isnt a problem here

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Smoldering Egg

    Smoldering Egg not transforming with 7 ember counters..I voltage charged with 3 ember counters, got to 7 and two games it didn't transform..Is this me or a bug lol!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Filtrado de tierras cuando se edita el mazo

    Filtrado de tierras cuando se edita el mazo.

    Versión 2023.25.0.715.997312 para IPhone

    No funciona el botón de filtrado de tierras básicas, en vez de filtrar tierras, filtra cartas de “Asedio”.

    En el botón avanzado para filtrar cartas, lo tengo con los valores predeterminados, ya probé con el botón “regresar a los valores predeterminados “.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bug - Invasion of Ikoria

    Invasion of Ikoria is not properly transforming in MTG Arena. I reduced the defense counter to 0 and the card disappeared from play entirely.

    2 votes

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  14. Two Wrenn Planeswalkers at the same time

    Played against a player who resolved two planeswalkers with the same type—Wrenn—at the same time, one Wrenn and Seven and one Wrenn and Realmbreaker. Please fix.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Skithirix not assigning combat damage in MoM premier draft event

    Hi there,

    I recently entered a premier draft event, and was lucky enough to pull a skithiryx the blight dragon. However, things quickly took a turn to the worst as I proceeded to be defeated in my last 2 games because Skitirhix was attacking, but not dealing any combat damage, and only giving poison token instead. Please see the attached screenshot for a reproduction of the bug. I've read all the cards in there, and there is nothing that is even close to explaining why did this happen. If possible, I would greatly appreciated it if you could refund me…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  16. ASD

    I am playing a Grixis Vampire artifact deck with oil splash and oni-cult anvil. I was attempting to sacrifice a blood token on my turn to generate artifact creatures from the anvil. However, the number of artifacts stretched to the end turn button, and upon activating the anvil to sacrifice a blood token I was unable to do so as the "undo" hotkey tip/button appears over the token, and would undo my activation of the anvil. I was unable to specifically sacrifice the blood token. Will try to recreate for images, though simple solution might be putting the tip/clickable undo,…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. MOM Pre Release Free Packs Won't Go Away

    I entered my PreRelease code for 6 free MOM packs on Saturday morning after the prerelease. After the 18th, I got the 6 free packs, but the icon of 6 free packs w/the padlock icon and the "available after April 18th" text still appears in my Get Packs screen.

    Even odder, every time I log in, it says "you got X free packs" where X is equal to the number shown last login +6 (I'm up to 24). That said, it doesn't actually give me these free packs, which is fine, because I didn't actually earn them.

    Very strange.

    2 votes

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  18. Reconnect Grace Period/Timer

    Many games can detect when a player disconnects, and give a 1-2 minute timer after which the opposing player can choose to boot the other. Time banks are okay but the fact is, even places with good internet have occasional momentary cut-outs and you need to "earn" your time banks so early game disconnects are devastating, especially in an event with a buy-in. It's just a very frustrating way to lose, and without an enforced grace period, people will just fast-play for the free win if they notice that their opponent seems to have lost connection.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Firja's alternate artwork

    Firja's currently bugged in Arena. I have the alternate Kaldheim art for her, and I also opened her Multiverse Legends card from a MOM pack in Arena. However, I can't use the Multiverse Legends card art at all. The only options I have are two instances of the Kaldheim art.

    2 votes

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  20. Deck won't save

    My new Kozilek deck won't save when I add up to 100 cards. I am not sure if the problem is with Wastes or something else. I can't save it on my Android phone, and I get the same error on the PC client. I last successfully saved with 71 cards, now I add just lands (Wastes) up to 100 cards and when I try to save it always give me the error "Network Error. Unable to update deck. Please try again later". Also when I try to search for Wastes in the PC client, it crashes.

    5 votes

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