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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23767 results found

  1. Frequent Crash

    MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.

    I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.

    I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. 80 votes

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  3. Sparky bug in main menu

    Sparky continues to say the phrase that I went through training with single-color decks. Moreover, he says this phrase every time I go to the main menu. I completed the event with two-color decks and in the settings menu I chose to complete the training. All two-color decks have been transferred to my deck database. But Sparky keeps saying this phrase when entering the main menu. This is a little annoying

    15 votes

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  4. No action available on my priority while casting dig through time from wilderness reclamation

    Setup required to reproduce:
    - Wilderness reclamation in play
    - Dig through time in hand
    - lands in play
    - cards in graveyard

    Steps to reproduce:
    - During your turn hold priority
    - float mana in response to wilderness reclamation trigger (double click q)
    - start casting dig through time by delving all cards in graveyard

    Behaviour:
    - The game is stuck on my priority leading me to timeout. I am unable to play for the rest of the cost of the dig through time.

    Expected behaviour:
    - I can pay for the rest of the dig through time spell…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Jump In 3 Times event mission

    For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.

    1. Try and complete the " Complete Jump…
    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Client crash with blood token.

    the client crashes as soon as a blood token is created during a game, it makes no difference whether this happens if I do it or if my opponent does it: it is not a graphical bug, as you want to pass off all those that occurred after the last update, but an error that it prevents me from playing paid events, since I systematically lose the game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. 83 votes

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  8. Bite Down on Crime cost is displayed in a confusing, inaccurate way

    Bite Down on Crime card's mana cost is displayed as 1 generic and 1 green mana while in hand and when casting it. This is especially confusing when selecting to cast this with or without collecting evidence as the UI suggests that it costs 1G without collecting evidence.

    10 votes

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  9. The Magic The Mirror Crashes iOS to Home Screen If On Battlefield

    Whenever "The Magic Mirror" is loaded onto the battlefield, it crashes iOS to the home screen. This includes both when cast as well as when trying to return to the game with it still on the battlefield. So the iOS player is then locked out of the game. 100% repro rate.

    8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Call a surprise witness cardstyle not given

    Call A Surprise Witness style not awarded from MKM Story Festival

    I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.

    11 votes

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  11. 72 votes

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  12. 11 votes

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  13. The Lost Caverns of Ixalan Korean Translation Issue (Still not Fixed)

    Mistranslation -> Correct Translation

    -Deeproot Pilgrimage (깊은뿌리 순례길)-

    Whenever one or more nontoken Merfolk you control Attack -> Whenever one or more nontoken Merfolk you control become tapped

    당신이 조종하는 토큰이 아닌 인어가 한 개 이상 공격할 때마다 -> 당신이 조종하는 토큰이 아닌 인어가 한 개 이상 탭될 때마다

    -Unstable Glyphbridge (불안정한 상형문자다리)-

    For Each Opponent -> For Each Player

    각 상대에 대해 -> 각 플레이어에 대해

    -Kitesail Larcenist (연글라이더 절도범)-

    For Each Opponent -> For Each Player

    각 상대에 대해 -> 각 플레이어에 대해

    -Sanguine Evangelist (유혈 전도사)-

    When Sanguine Evangelist enters the battlefield -> When Sanguine Evangelist enters…

    12 votes

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  14. Murders at Karlov Manor Korean Translation Issue

    Mistranslation -> Correct Translation

    -밧줄 (Rope)-

    한 개를 넘는 생물로 방어될 수 있다. -> 두 개 이상의 생물에게 방어되지 않는다. (can’t be blocked by more than one creature.)

    -반인륜적인 슬라임 (***** Against Humanity)-

    X는 추방 영역에서 당신이 소유한 카드 및 당신의 무덤에 있는 카드들 중 점액괴물이거나 이름이 반인륜적인 슬라임인 카드의 수다. ->

    X는 2에 더해 추방 영역에서 당신이 소유한 카드 및 당신의 무덤에 있는 카드들 중 점액괴물이거나 이름이 반인륜적인 슬라임인 카드의수다. (where X is two plus the total number of cards you own in exile and in your graveyard that are Oozes or are named ***** Against Humanity.)

    "Two Plus"…

    12 votes

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  15. koma enter the battle feild crash

    Koma enter the battle feild,my iphone crash and unable to return to battle.
    I'm very sad . I've experienced this three times with this cube draft. It might be because of my iPhone, but I'm very sad to think that I won't be able to draft anymore.thank you.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. 73 votes

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  17. Bug when attacking with Kylox's Voltstrider

    When attacking with Voltstrider, the ability didn't even trigger even though i had spells exiled with it, which ended with me losing because of that.

    I attacked with it, no prompt showing to let me cast a spell exiled with it (in this case, suspicious detonation). According to the 17lands logs, the spell was exiled to use the "crew ability" but then wasn't even considered to be exiled to the vehicle for some reason.

    11 votes

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  18. Cannot interact with Arena via mouse after updating to MacOS Sonoma v. 14.2.1

    After updating my MacOS to Sonoma v. 14.2.1, I can no longer click on anything on Arena. I can hover my mouse over things and hear things, but I cannot click anywhere. I access Arena via Epic. This is on an iMac M1. Everything else is working normally. Only Arena has this issue.

    12 votes

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  19. Interface freezes on MacOS Sonoma

    After updating to MacOs Sonoma, I simply can't interact on the interface at all. It's just like it freezes. I can see the animations and hear the music on home menu but I can't access any sub menu at all. Just like my trackpad is broken. More, I recently tried again and I was logged out. Same issue : I was unable to reconnect as it was just impossible to enter my password. Just like my keyboard is broken. FYI I'm using Epic Games as a client to launch MTG Arena. This problem goes on for few weeks now and…

    10 votes

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  20. Arena crashing during multiplayer IOS

    Version:

    2024.33.71.1029.1050762

    Bug: Game crashes at random intervals during multiplayer matches. It crashes going into a match, crashes when I am attacking or switching to a players turn, and once it starts crashing it doesn’t stop. Using iPad updated to the latest patch.

    Also encountering graphic glitches and freezes during gameplay.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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