MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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17 results found
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Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo11 votes -
Game lost connection during FIN Jump-in match and cannot connect anymore (2025/07/25 06:00 UTC)
Game lost connection during FIN Jump-in match and cannot connect anymore, it keeps saying "Connection lost" after I restart the client. The status website says everything is operational and I have no other network issues.
1 vote -
Arena Cube didn't load after accepting coins, did not get coins back after restarting game
I loaded into an Arena Cube Draft queue, and all players were ready, the screen timed out to 0:00 and continued buffering until eventually the client froze. I restarted Arena assuming I would be loaded into the queue, however I was not put into the queue and it took my 4,000 coin entry fee.
3 votes -
Please confirm my inquiry.
I have not received a response to my previous inquiry. Please check.
id:#4698784
Hello.
Around 1:00 AM on September 6, 2025 (Japan Time), I played Arena Direct (Shield) “Eternal Terminus.” Despite my opponent surrendering in the second match, I was marked as defeated, resulting in two losses.
The situation is as follows. Could you please confirm?
■Pre-match status (after losing the first match)
Wins: 0
Losses: 1
■Post-match statusWins: 1
Losses: 2 (resulting in a drop due to reaching 2 losses)After the match, both the win and loss counts increased, suggesting a bug.
The attached image shows the…
1 vote -
Multiple Triggered abilities stack order is not chose by player
Wherever I play any ability which triggers in "Whenever you attach" and/or "Whenever this creature attacks" I can't chose the order I want to put them on the stack and so I can't use the correct combination of effects.
It should be possibile to decide triggered abilities order as written in the rule book by APNAP:
Give us the steps to reproduce the bug: 1.1 - play anything with mobilize and something that triggers whenevber a creature attacks or a player attacks 1.2 - attack-
…Note which platform you’re using (PC, Steam, Mac, Android, or iOS): - PC -> Steam
2 votes -
Context BO3: Game 1: my oponent started roping me in every single step of my turns and his turns. He ran out of timeouts, but the game would
ROPING BUG
Context BO3:
Game 1: my oponent started roping me in every single step of my turns and his turns. He ran out of timeouts, but the game wouldn't force concede on his side. I waited like 30 seconds on EVERY single STEP of my turns and his turns, for 8/10 turns.
Game 2: more of the same "gaming strategy/bug"
Game 3: The game decided SOMEHOW that I had less time on the clock that my oponent. And I reached 0:00 and the game autoconceded.How is the time mechanic working?????
How one player had the equivalent to 30…2 votes -
somebody just made me wait for hour and did not let me play
a player made me wait for hours and didn't let me play at all. i don't know if this is a bug or not but it happened to me more than once so i decided to post about it here .
","RemoteStackTraceString":null,"RemoteStackIndex":0,"ExceptionMethod":null,"HResult":-2147024809,"Source":"mscorlib","ParamName":null}}}],"lastRemoteActivity":[{"type":"Msg","time":"2025-08-03T13:27:04.5982252Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:05.7243083Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.509384Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.509384Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4}],"lastRemotePing":"2025-08-03T15:27:01.8743363+02:00","inactivityTimeoutMs":60000}
1 vote -
アップデートのインストールに何度か失敗した
それらのアップデート後のインストールに何度か失敗。
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
Sep 17, 2025
No incidents reported today.Sep 16, 2025
Game Update - Through the Omenpaths Prepatch
Completed - The scheduled maintenance has been completed.
Sep 16, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 15:30 UTC
Scheduled - @MTG_Arena maintenance will occur to deploy the 2025.52.00 game update, containing the Through the Omenpaths prepatch.📥 Small download required.
🔄 Restart required.
⏲️ ~3 hour estimated deployment.
📝 Patch notes soon after.
Sep 15, 20:31 UTC
Live Incident - Game Instability
Resolved - This incident has been…1 vote -
my oponent was roping me at every single step of my turn, and his turn, he RAN out of timeouts, but the game NEVER quitted him from the game
Context BO3:
Game 1: my oponent started roping me in every single step of my turns and his turns. He ran out of timeouts, but the game wouldn't force concede on his side. I waited like 30 seconds on EVERY single STEP of my turns and his turns, for 8/10 turns.
Game 2: more of the same "gaming strategy/bug"
Game 3: The game decided SOMEHOW that I had less time on the clock that my oponent. And I reached 0:00 and the game autoconceded.How is the time mechanic working?????
How one player had the equivalent to 30 timeouts, and…1 vote -
Premier Draft TLA Pack 1 missing from logs
The logs during Premier Draft TLA are missing the cards for Pack 1. This affects 17Lands and possibly other plugins.
Note there is no "SelfPick":1,"SelfPack":1,"PackCards" line in the log:
[9667] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"EventLanding","toSceneName":"TableDraftQueue","initiator":"System","context":"Entering table draft queue: TLAPremierDraft"}
[13031] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"TableDraftQueue","toSceneName":"Draft","initiator":"System","context":"HumanDraft"}
[13046] Attempting to get IEmoteDataProvider through static instance of WrapperController. Consider injecting dependency rather than doing this.
[14005] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"bc792104-6da3-4318-b120-7f6a3ad0f2a9","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97520],\"Pack\":1,\"Pick\":1}"}
[14010] [UnityCrossThreadLogger]12/9/2025 2:59:33 PM
<== EventPlayerDraftMakePick(bc792104-6da3-4318-b120-7f6a3ad0f2a9)
{"IsPickSuccessful":true}
[14010] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":2,"SelfPack":1,"PackCards":"97467,97376,97315,97400,97298,97530,97330,97529,97504,97486,97288,97398,97550"}
[15807] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"82e801ac-0876-43d4-9358-fed1fec5604a","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97504],\"Pack\":1,\"Pick\":2}"}
[15812] [UnityCrossThreadLogger]12/9/2025 3:00:15 PM
<== EventPlayerDraftMakePick(82e801ac-0876-43d4-9358-fed1fec5604a)
{"IsPickSuccessful":true}
[18531] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":3,"SelfPack":1,"PackCards":"97535,97357,97497,97365,97410,97376,97538,97472,97386,97479,97415,97566"}
[19666] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"8c7ca07f-d955-4952-89e5-7cd04ee6ddf5","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97357],\"Pack\":1,\"Pick\":3}"}
[19670] [UnityCrossThreadLogger]12/9/2025 3:01:34 PM
<== EventPlayerDraftMakePick(8c7ca07f-d955-4952-89e5-7cd04ee6ddf5)
{"IsPickSuccessful":true}1 vote -
iPad/iOS hand of cards not displaying properly and games not playable
MTG Arena Version: 2025.51.00
Operating System: iPadOS 18.6
Hardware: iPad Pro 11-inch, Model: MTXQ2LLThe hand of cards in all games is now displayed very far on the bottom of the screen -- they are pushed so far down they can't be read at all unless you tap on them frequently. Because they are close to the bottom where one swipes up to exit the program, this makes the game nearly unplayable! (Cosmetically, the mana symbols also clip through the life total and avatar).
I can't imagine paying more money for this game while it's in this unusable state and…
10 votes -
fix shuffler/algo, quit making people loose before they can even play
Diamond 1 playing a deck with 18 lands, 21 creatures, 21 non creatures.
First hand, had 1 land, 1 creature 5 spells, these odds are 1 in 100,00.
Second hand, had 1 basic island, rest idr. These odds are also super low, as i literally only have 1 basic island. Fix the shuffler/algo we came to play magic not bend over for the shuffler.4 votes -
Unable to Login - Server Error
The app loads through “checking for active matches” but eventually times out and displays “Unable to Login” message. This was repeated on a Samsung Galaxy and Google Pixel Pro Fold. Opening the app on an iPad Pro initially displayed “waiting for server” followed by “Error: error updating data,” but after restarting the app displayed “Network Error” and then “Unable to Login” after attempting to reconnect.
I was able to login very briefly circa 8:45am PST and opened the July Renewal Egg to collect the rewards before being logged off.
Issue began circa 9:00am PST on 29 Jul, 2025.
5 votes -
Freeze, Crash and Localize database lost
During match on playing rank match of BO3, game freeze and crash.
After restarting MTG Arena, it suddenly began verifying the localization database.
After force-quitting and restarting again, an 11GB download began, preventing me from starting the game until it finished.
The same phenomenon has occurred at least five times.OS: Windows11 Home
GPU: NVIDIA GeForce RTX3060
Processor: Intel(R) Core (TM) i5-8400 CPU @ 2.80GHz (2.81 GHz)
Memory: 8.00 GB RAM2 votes -
Unable to purchase Edge of Eternity brawl decks
After patch 2025.50.20 and patch 2025.51.00, I still can't buy any EoE brawl deck. So, despite what you say at "bug fixes" at 2025.50.220 patch notes, no, decks are no back in the store! Tested in Windows PC and Android
1 vote -
MTGA Crash
Sometimes when I start the game it freezes from the begginig, sometime I get to play a match but the it suddenly freezes. On other occasions, if I move the cursos above the daily quests it also freezes. In short, I can play MTGA Arena on my PC.
Windows 11 pro
intel core i5, 9500 3.00 ghz
32 gb ram
500 gb ssd2 votes -
Draw Engine reading deck wrong
I've had an account since the beta testing, and in the last few months I've had extremely statistically inaccurate game play. I mostly do drafts nowadays, and don't find this issue with any constructed or brawl game play, so I am curious why it specifically happens in draft rooms.
Almost every time I play a spell that moves a card from my library to my graveyard directly, or have a draw and discard effect where a single instance puts a card into my hand, and then a card into the graveyard, my deck becomes... stacked? I've had multiple instances where…
1 vote
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