MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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42 results found
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Ambient Audio
In some games, ambient audio is not attached to ambient slider, but SFX slider. In order to hear card effects and normal interface sounds, the ambient sound is deafeningly loud.
1 vote -
Audio starvation freeze on Proton
Platform: Steam (Linux, Ubuntu 24, Proton)
Game version: 2026.57.20.11631
Wwise SDK version: 2023.1.14 Build 8770Summary:
MTGA freezes randomly during matches after 5–10 minutes of gameplay. The game window becomes unresponsive but the desktop remains fully usable. The game process must be killed manually to recover.Steps to reproduce:
1. Launch MTGA via Steam on Linux (tested with Proton Experimental, Proton 9.0-4, and GE-Proton)
2. Enter any match
3. Play for 5–10 minutes
4. Game window freezes — no crash dialog, no error messageTechnical findings:
Proton logs consistently show the following sequence before every freeze:
- "AK Error: Voice…1 vote -
New Split Color Background Causes Computer Problems
The split color background is causing my computer to run super slow. I can't stand it, I'm having to forfeit each game that background comes up. Get rid of it!!!!. It's not even a good background anyway.
2 votes -
interative background
I found awesome the interative background according to the match situation. I would like to suggest more of it. Thanks for the attention.
1 vote -
Bug - Audio and Visual issue.
Platform - Android Samsung Galaxy S22 Ultra.
Game was up to date and recently reinstalled a couple weeks back because of previous audio crashes/issues. Jumped into a brawl match and the game disconnected straight away, had to click reconnect (this was on stable WiFi as well) sent me back to the main screen but with the match audio/ music still playing. Hit play for it to put me back into the same match only now I had 2 game audios and songs playing over the top of eachother. The texture on the board was also real screwy with…1 vote -
Please fix the audio bug with Rooms
Please fix the audio bug when a Room is on the battlefield
How to reproduce the bug :
- Play against someone with a Room on the battlefield
- The Room makes a loud sound whenever you do anything, even if the Room is not under your control
- It is the sound that the Room normally does when it enters. Instead, it does this sound every time you try to do anything, for example casting spells
- This bug has been going on for so long, I am begging please fix it, it is so, so annoying... I sincerely…2 votes -
Murders At Karlov Persisting SFX Collect Evidence Audio after Collecting Evidence.
After any time I Collect evidence in MKM the audio during collect evidence persists for the rest of the game. It is quite annoying. Please fix.
1 vote -
lag on one specific background
I am experiencing significant lag (almost lockup), but only on one specific background board: the one with the torn children's rug with the roads on it, the video game system, and the stack of televisions only showing static. The rest of the boards, main screen, and every other screen operate well. I have run all available updates, repairs, and other suggested fixes. I am on PC.
1 vote -
Hedron on the background can't click on collapse to target my creature hidden by the stack
Hi, i was playing a game of powered cube and my opponent target his graveyard with titania, i try to collapse the stack to click on my lion sash to exile a land he targeted with titania. I can't collapse the stack with the little arrow because of animated background. It is real frustrating.
Thanks
1 vote -
frequent crashes during battle
on android, since the last update card graphics freeze during battle, while the background animations remain active, as do the timeout animations. the screen stops responding to user input in some cases, but allows you to open the men and concede in others. this happens in over 50 percent of matches
13 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
Arena freezes, logs me out of my computer, then keeps playing background music as a zombie process on macOS 26.3 Tahoe
I just upgraded to macOS 26.3 Tahoe from an older macOS version. Now whenever I launch Arena from the Epic Games app, it gets stuck on the loading screen. I can hear the sounds that MTGA makes when you arrive on the main home screen. Then I get bounced out of my account on my mac back to a login screen. I have to log in again. When I do, the MTGA app appears to not be open - it doesn't show up on the Dock or in Force quit. However, the background music is playing! When I use 'top'…
2 votes -
Deck Builder Issues
Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.
4 votes -
room
Pls Fix Room Enchantment Audio Bug
1 vote -
Appa Companion Cosmetic Clipping
The Appa Companion seems to occesionaly clip through the background of cards
2 votes -
Stuck on “waiting for the server”
The game will not let me in at all. Upon starting the application it stays on “waiting for the server” FOREVER. Eventually the main menu music starts playing in the background, but the menu never appears. I restarted my macbook, uninstalled and reinstalled the game, tried logging in on my phone… nothing. I can’t get in anywhere. The status page says “all systems operational.” This is ridiculous.
5 votes -
week 2 of client stuck on "waiting for server" spiel
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we…3 votes -
Loading Screen crash
PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.
2 votes -
Android Mobile Client Freezing
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…
7 votes -
Games freeze after update 02/24/2026
Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance…7 votes
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