MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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36 results found
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Audio
Audio is not working on IOS except over Bluetooth.
6 votes -
audio
Platform: Ipad 9th / Ios 18.6.2
After a rather small update yesterday, only a part of the audio effects are played during a game. E.g: when playing a card there is no sound at all - no swoosh.27 votes -
“Master” audio slider always resets to zero on launch
I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.
2 votes -
New Split Color Background Causes Computer Problems
The split color background is causing my computer to run super slow. I can't stand it, I'm having to forfeit each game that background comes up. Get rid of it!!!!. It's not even a good background anyway.
2 votes -
interative background
I found awesome the interative background according to the match situation. I would like to suggest more of it. Thanks for the attention.
1 vote -
Bug - Audio and Visual issue.
Platform - Android Samsung Galaxy S22 Ultra.
Game was up to date and recently reinstalled a couple weeks back because of previous audio crashes/issues. Jumped into a brawl match and the game disconnected straight away, had to click reconnect (this was on stable WiFi as well) sent me back to the main screen but with the match audio/ music still playing. Hit play for it to put me back into the same match only now I had 2 game audios and songs playing over the top of eachother. The texture on the board was also real screwy with…1 vote -
scratchy crackling audio on mac as of the 2025.49.50 patch
Per the subject, as of the most recent patch I'm experiencing very scratchy audio on macOS Sonoma 14.3 (23D56).
It's consistent throughout all client sessions. This appears to be a resurfacing of a prior Mac audio issue with the Unity engine approximately 2 years ago (circa the 2023.1.0 Unity build).
2 votes -
No game audio while in Discord call on IPhone. Using Bluetooth headset.
I have absolutely no game audio when I'm in a discord call on my iPhone. I've tried uninstalling and reinstalling both Arena and Discord and it fixes nothing. It only happens when I'm in a Discord call while trying to play the game. If I leave the Discord call, immediately get game audio back. This is the only game it happens for. I can play any other game while in a Discord call and get audio. This is only an issue in iOS
1 vote -
Murders At Karlov Persisting SFX Collect Evidence Audio after Collecting Evidence.
After any time I Collect evidence in MKM the audio during collect evidence persists for the rest of the game. It is quite annoying. Please fix.
1 vote -
lag on one specific background
I am experiencing significant lag (almost lockup), but only on one specific background board: the one with the torn children's rug with the roads on it, the video game system, and the stack of televisions only showing static. The rest of the boards, main screen, and every other screen operate well. I have run all available updates, repairs, and other suggested fixes. I am on PC.
1 vote -
MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching
When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)
If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.
Steps to reproduce the bug
- From the home screen, Play > Find Match > Ranked,…
6 votes -
Sound FX missing on iOS after yesterday’s update (v2025.51.20)
Despite all the MTGA audio settings/sliders being enabled, some sound effects are no longer audible after the v2025.51.20 update/download (e.g. sounds when casting spells or destroying permanents).
Note that the in-game music and ambient sounds are still working as expected.
Also note that repairing game files and reinstalling the iOS app has not resolved the issue.
Plenty of others have reported the same issue, so it’s definitely widespread:
22 votes -
Brawl not working after update (iPad)
Brawl is not working for me after the update. I try to join a Brawl match, and the game is stuck on "waiting for opponent." I can hear gameplay in the background, but the screen is just stuck on waiting for opponent. I've tried restarting an uninstalling/re-installing multiple times but it does not work.
15 votes -
Game crashes on bounce spells
Whenever I or my opponent cast any bounce spell and target something, my game immediately glitches out and crashes. It crashes everything that's going on in the background like music too. I've tried it with nothing else on in the background, still crashes. I'd love to play the game and play ranked, but I legitimately cannot play the game if I have any bounce spells or my opponent has them.
8 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
frequent crashes during battle
on android, since the last update card graphics freeze during battle, while the background animations remain active, as do the timeout animations. the screen stops responding to user input in some cases, but allows you to open the men and concede in others. this happens in over 50 percent of matches
9 votes -
Deck Builder Issues
Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.
4 votes -
Ghalta crash
Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.
6 votes -
Arena freezes, logs me out of my computer, then keeps playing background music as a zombie process on macOS 26.3 Tahoe
I just upgraded to macOS 26.3 Tahoe from an older macOS version. Now whenever I launch Arena from the Epic Games app, it gets stuck on the loading screen. I can hear the sounds that MTGA makes when you arrive on the main home screen. Then I get bounced out of my account on my mac back to a login screen. I have to log in again. When I do, the MTGA app appears to not be open - it doesn't show up on the Dock or in Force quit. However, the background music is playing! When I use 'top'…
1 vote -
Crashing on iOS
I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.
2 votes
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