MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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51 results found
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audio
Platform: Ipad 9th / Ios 18.6.2
After a rather small update yesterday, only a part of the audio effects are played during a game. E.g: when playing a card there is no sound at all - no swoosh.26 votes -
Audio
Audio is not working on IOS except over Bluetooth.
5 votes -
“Master” audio slider always resets to zero on launch
I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.
2 votes -
scratchy crackling audio on mac as of the 2025.49.50 patch
Per the subject, as of the most recent patch I'm experiencing very scratchy audio on macOS Sonoma 14.3 (23D56).
It's consistent throughout all client sessions. This appears to be a resurfacing of a prior Mac audio issue with the Unity engine approximately 2 years ago (circa the 2023.1.0 Unity build).
2 votes -
Background is the same color as the collected color in the deck screen
You can't see how many copies of a card you have, because it's the same color as the background.
The background in the deck building screen needs to change to a different color theme. I suggest blue, gray, or black.
See the attached image. How many copies of this card do I have, can you tell at a glance?
11 votes -
Bug - Audio and Visual issue.
Platform - Android Samsung Galaxy S22 Ultra.
Game was up to date and recently reinstalled a couple weeks back because of previous audio crashes/issues. Jumped into a brawl match and the game disconnected straight away, had to click reconnect (this was on stable WiFi as well) sent me back to the main screen but with the match audio/ music still playing. Hit play for it to put me back into the same match only now I had 2 game audios and songs playing over the top of eachother. The texture on the board was also real screwy with…1 vote -
No game audio while in Discord call on IPhone. Using Bluetooth headset.
I have absolutely no game audio when I'm in a discord call on my iPhone. I've tried uninstalling and reinstalling both Arena and Discord and it fixes nothing. It only happens when I'm in a Discord call while trying to play the game. If I leave the Discord call, immediately get game audio back. This is the only game it happens for. I can play any other game while in a Discord call and get audio. This is only an issue in iOS
1 vote -
Growing orange background behind deck image
Within the deck builder, every time you change the avatar or card sleeve for a deck, the orange background that is displayed behind the deck image gets bigger and brighter, see attached screenshot.
Note, this issue was identified and fixed 6-12 months ago, but has now returned.
2 votes -
Murders At Karlov Persisting SFX Collect Evidence Audio after Collecting Evidence.
After any time I Collect evidence in MKM the audio during collect evidence persists for the rest of the game. It is quite annoying. Please fix.
1 vote -
When app goes in background during match it automatically gives loss
On Android, when I receive a call during a match and the app goes in background, when returning to app it automatically gives match loss, previously I was to able to continue the match.
3 votes -
MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching
When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)
If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.
Steps to reproduce the bug
- From the home screen, Play > Find Match > Ranked,…
6 votes -
Game crashes when starting a match randomly
Since the most recent update, when I try to enter a match, it will randomly crash once an opponent is found on the loading screen and when I completely close the app, if I’m still in the same match the crash happened on, it will crash continually until the match has timed out. I’m usually watching a video in the background and it messes with the audio creating a buzzing noise when it crashes and closes the app.
I am on iOS 18 for iPad and iphone and this happens frequently though not in all matches.4 votes -
Sound FX missing on iOS after yesterday’s update (v2025.51.20)
Despite all the MTGA audio settings/sliders being enabled, some sound effects are no longer audible after the v2025.51.20 update/download (e.g. sounds when casting spells or destroying permanents).
Note that the in-game music and ambient sounds are still working as expected.
Also note that repairing game files and reinstalling the iOS app has not resolved the issue.
Plenty of others have reported the same issue, so it’s definitely widespread:
22 votes -
Brawl not working after update (iPad)
Brawl is not working for me after the update. I try to join a Brawl match, and the game is stuck on "waiting for opponent." I can hear gameplay in the background, but the screen is just stuck on waiting for opponent. I've tried restarting an uninstalling/re-installing multiple times but it does not work.
15 votes -
Game crashes on bounce spells
Whenever I or my opponent cast any bounce spell and target something, my game immediately glitches out and crashes. It crashes everything that's going on in the background like music too. I've tried it with nothing else on in the background, still crashes. I'd love to play the game and play ranked, but I legitimately cannot play the game if I have any bounce spells or my opponent has them.
8 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
Can't Purchase Gems in Steam Version of Game
I recently switched to the Steam Version of the game so that updates would be managed by the steam client. Since doing so, however, I am no longer able to purchase gems.
I have already confirmed that the Steam In-Game Overlay is enabled both in the Steam General settings and for Magic Arena specifically. My steam wallet has a payment method linked as well.
After clicking the price on the "Confirm Purchase" screen, the screen returns back to the store, and nothing else happens. There are no errors, or any feedback given. I have attached my log, which seems to…
29 votes -
Ghalta crash
Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.
6 votes -
Crashing on iOS
I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.
2 votes -
Text invisible in settings
Using Samsung Galaxy Z Fold 2, both in cover screen and in inner screen.
After using the application for a while (either playing a match or browsing around the menus) all text in the settings becomes invisible. Both the main settings menu and the inner Gameplay and Audio menus.
When restarted, the text is visible again, and then stops being visible after using the app for a while.
The language chooser's items seem unaffected, but only when it's openez.4 votes
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