MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13 results found
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Dollmaker's Shop broken after returned from Temporary Lockdown
This has happened a few times to me. A Temporary Lockdown lands and my Dollmaker's Shop is exiled. When the Temporary Lockdown is destroyed and the Dollmaker's Shop is returned it is locked and no longer creates tokens when I attack.
Dollmaker's Shop should return to play in a functional state.4 votes -
Authority of the Consuls bug
My opponent had authority of the consuls and my creatures didn't enter tapped after I destroyed temporary lockdown with Pawpatch Formation
3 votes -
Match making only gives me control matches
Since the ban on Monday, I am only playing against control decks. Maybe you should have BANNED Temporary Lockdown and the other core control deck cards.
Aggro decks are NOT playable because of the MATCH MAKER ONLY GIVING ME MATCHES AGAINST CONTROL DECKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FIX THE MATCH MAKER!!!!!!
1 vote -
Temporal Lockdown Bug
During the match, I noticed some unusual behavior with the cards. When I cast Temporal Lockdown, it didn't exile my opponent's creatures as expected; instead, it only exiled an enchantment. Later, when I cast Sunfall to exile all creatures, none of my opponent's creatures were exiled, and I couldn't see any card effects that would have prevented that from happening.
2 votes -
Can't buy gems or welcome bundle in the Store, keep getting Temporary Error 2001
I have been trying to buy Welcome Bundle in the MTG Arena Store for days, but I keep getting temporary error 2001. I have tried contacting Xsolla, but haven't heard back from them for four days...
I am pretty sure problem is not with my credit card, since just today I bought a game from steam with the same card.
EDIT: I downloaded MTG arena to my android, and bought welcome bundle there. However, this does not fix the issue that I can't make purchases in my computer. This is just a workaround.
24 votes -
Incorrect rules interactions
When I create a temporary token with the effect of Saheeli, Radiant Creator, Worldwaker Helm creates a temporary Map token that I have to sacrifice just like the token created by Saheeli, Radiant Creator. Additionally, I can’t choose the order of the triggers of Brudiclad, Telchor Engineer and Saheeli, Radiant Creator at the beginning of combat.
1 vote -
Bug: Unable to join active game on reconnect
On any platform (both android, ios, windows, macos) when there is intermittent connection (disconnect-reconnect network) the game is successfully reconnected but it doesn't join to an ongoing match.
As a temporary solution, client restart is required to rejoin the match. Also this is causing a time loss. Showing animation and pre-game screen uses up wait time, often resulting in lost turn. Failing to rejoin on time loses the match.
The issue can be replicated by joining a game, disconnecting-reconnecting the network cable on pc or disabling/enabling WAN on router for mobile devices. When the device is reconnected, game reconnects but…
4 votes -
Report Function for roping intentionally
Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…
23 votes -
iOS Mobile Bug - Brawl Queue Won’t Load (Not Event Related)
Hello,
I’m experiencing a technical bug with the standard Brawl game mode on iOS mobile that prevents me from playing matches.
Issue Description:
The Brawl queue (regular ranked/unranked Brawl matches) shows infinite loading when trying to find opponents on iPhone. This affects the permanent game mode, not any temporary events.
Device Testing:
• iPhone 8: Same infinite loading issue
• iPhone 10: Same infinite loading issue
• iPhone 16 Pro Max (new): Same infinite loading issue
• PC (same account): Brawl works perfectly
Other Game Modes on iPhone:
• Standard: Works fine
• Historic: Works fine
• Alchemy: Works fine…5 votes -
Reusable Wildcard Slots (and how they would increase profit)
The proposal: Offer a single reusable wildcard slot per deck that can stand in for any card without consuming a regular wildcard.
Why it's good for the game:
- Players can experiment with one card freely, increasing deck variety.
- The wildcard slot will allow players to deviate from metadecks without a fear of wasting wildcards, increasing game variety by reducing the amount of exactly identical decks.Why it's good for profit:
- When sold as a one-time-purchase account upgrade it will reach a large group of players who would otherwise be reluctant to spend money on temporary or consumable…1 vote -
UI Bug, Activated Abilities, Game-Losing
Summary
I’m experiencing a recurring issue in MTG Arena where activated abilities on permanents are unclickable, despite having the required mana and meeting all activation conditions. When I attempt to activate the ability, I hear a “clinking” sound and see a red outline appear around the card, indicating the game recognizes the ability as present but will not execute it. This issue has directly cost me multiple games and has persisted across multiple versions of the client.
Steps to Reproduce
…1. Play a permanent (creature or enchantment) with an activated ability that costs mana (e.g., “4W: Creatures you control get4 votes -
Bulwark Ox Hexproof Failure Against Stasis Snare
I had four creatures in play, but only two are relevant to explain this bug. I had Bulwark Ox and Caradora, Heart of Alacria out on the board in a standard best of one match. Caradora had two +1/+1 counters on it. My opponent played stasis snare, targeting Caradora. In response, I sacrificed Bulwark Ox to give all my creatures with counters Indestructible and Hexproof. Despite the sacrifice trigger resolving, Caradora was still exiled under the Stasis Snare. My opponent controlled no effect that would have negated Hexproof such as Nowhere To Run so, from my understanding of the rules,…
1 vote -
Arena Cube Draft - To Expenive for regular play !
Hey MTG Arena community,
I've been a dedicated Magic: The Gathering player for years, and lately, I've really gotten into MTG Arena. One of my absolute favorites is the Cube Draft format—it's super engaging and offers a fresh way to experience the game with its unique card pools and strategies.
That said, I've got some thoughts on how it could be improved, especially around the costs and rewards. Right now, entering with 4,000 gold means you need at least 5 wins to break even and play "for free," which is a tough ask for a lot of us. Since it's…
1 vote
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