MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5 results found
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Locking down and removing abilities isn't working in my white blue deck.
More than one of my white or blue lockdown spells is still giving abilities even when thier abilities are gray.
1 vote -
Activation Limits in Windows and Office — What’s the Safest Way Forward?
I recently had to set up a laptop for a short-term work task, and it was surprising how many everyday features in Windows and MS Office were locked without activation. Buying new licenses for temporary use felt excessive, but random fixes also seemed risky. I spent some time reading different experiences online and realized there are many approaches people take in this situation. For those who’ve been through this before, what worked best for you to restore full functionality without causing issues later on?
1 vote -
Arena Doesn't Prefer Firebending Mana Over Other Persistent Floating Mana
So, let's say I have a Brazen Collector and a Firebending Student both attacking, I get 2 floating Red Mana. Let's say I activate an ability that uses one mana, and then pass to main. I was then counting on still having the one floating Red Mana from the Brazen Collector available to cast a spell during my Second Main Phase, but guess what? Arena used that floating Red Mana, and let the other (More Temporary) Firebending Mana expire when the Combat Phase ended. I was going to use that Red Mana to help pay for a board wipe,…
1 vote -
game stalled and other problems
During gameplay on pc windows 11 there was a hick up in the internet connection I reconnected fine and even got a few more turns followed by the game locking up. This has happened before on my phone and it is almost always for one of the same reasons, my opponent has either force closed their client, has done something to cheat like sending some kind of force kick command or otherwise done something to prevent a loss being counted against them. There are also players that spam interact to force lag onto their opponent's side of the client to…
1 vote -
TP-Link disconnects when I open the client
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently show…
1 vote
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