MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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529 results found
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Important card and game data broken/missing after last update
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…
3 votes -
Can’t counter own noncreature spells with glen elendra guardian
Basically the title, just lost a draft game in which I needed a single point of damage for lethal so I played cinder strike and I got no priority to counter that spell with glen elendra (encountered on iOS version, not sure if it’s the same on pc)
1 vote -
Draft error
Just reporting a bug. I drafted TMNT pick two. I double tapped to select a card right as the timer expired. Playing on iPad iOS. Afterwards every pic became completely blank and it just auto drafted for the rest of the packs without letting me choose anything.
1 vote -
Blocked numbers and words
The words and numbers are blocked out. Help please
It happened after the last update. Its impossible to play when all the numbers and some text is gone. Playing on an android phone which worked perfectly yesterday.12 votes -
Spell Snare
It seems like after the last patch Spell Snare stopped working. Multiple times a 1or2 mana spell was cast and Spell Snare was not given the option to counter.
2 votes -
Bug - Unable to play at all
IOS
After finishing the 5 initial training duels where you get the starting cards I am unable to log in the game anymore (tried several times for 2 days. The game starts to load but then just gives some network error althought when I try the option to check status all seems correct.
PC - Windows
I tried playing through Steam on my PC running Windows as well. I dowloaded the MTG Arena, signed in with the same credentials and got the exact same problem. So, the issue is not related to the platform2 votes -
premier draft event disappeared after drafting
I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.
3 votes -
Server unresponsive, game is hanging on most actions.
Steps to reproduce:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.
Expected results: Game actions should process immediately with normal server response times.
Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.10 votes -
Timer countdown when I can’t do anything
I am not completely sure how, but I was holding down on cards to read them during a phase change, and my own timer started counting down. Annoyingly, though, I was unable to trigger any effects or pass/resolve. I was just stuck sitting there with my counter counting down when I should have been able to resolve an opponent’s effects or resolve the phase. Because of this, I received a loss in the event when it was still a close match.Platform: IOS
2 votes -
Tend the sprigs does not work with changelings correctly
I cast Tend the Sprigs with a Firdoch Core in play. I did not get the 3/4 treefolk despite having a changeling on the battlefield.
8 votes -
I p
Purchased the Leonardo sleeves from the Mastery pass, but haven't received them nor are they showing up in my sleeve list as usable.
2 votes -
Unable to challenge friend
I am trying to challenge a friend of mine and when we get into the challenge screen even when they join or I do neither pop up and we’re unable to start or play
1 vote -
After TMNT update game is crashing all the time
After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.
2 votes -
Turtle Van card glitches while crewing
Playing mtg arena on mobile iOS. On my turn I have an eligible creature in play, say a 2/2sewer rat, I also have the turtle van in play. I select turtle van to activate crew, then select my 2/2, it taps, the turtle van starts to do a spin graphic then the game glitches for a second, it skips all remaining phases of my turn and goes to opponents draw phase. No damage is done to player, and no plus one is given to my 2/2.
2 votes -
Request for 60 FPS Support Option on Mobile Devices
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their own…
2 votes -
Game keeps crashing when i activate lander tokens (android)
Ever since the last update my game keeps crashing in the middle of matches. I am on android. Something went wrong with the game code when the last update was posted, game keeps crashing when certain triggered abilities activate, like for example when rhystic study is on the stack with something else or whenever I try to activate a lander token, I consistently crash the the game out with lander tokens. You can easily recreate the bug just by activating a lander token on mobile android. In the screenshot below my friend and I were playing lastnight and you can…
10 votes -
Games don't start
I can't get any game to start on Android. When finding an opponent, I enter the game, but the game does not start. I end up with the attached screen. Games against sparky seem to work. I get stuck into this screen. I can't get out of this. I can't resign from it. I have to exit the game and restart the whole app.
11 votes -
Sideboarding not possible in Standard BO3 since Lorwyn
Since Lorwyn update (20/1/26) BO3 Standard games do not let me sideboard.
Game 1 ends, I expect to be able to sideboard, but my screen immediately progresses to the waiting screen while my opponent sideboards. “Ready” appears next to my name.
Happens repeatedly despite restart, multiple games. iOS fully updated.1 vote -
Opponent activating Northampton Farm causes turn to end
Playing tmnt limited on iOS. I cast an Anchovy and Banana Pizza during my first main phase, targeting my opponents creature, opponent activated Northampton Farm in response to exile the creature I targeted. When it resolved, my turn was automatically ended pre-combat while I had mana up, cards in hand and creatures on the battlefield.
1 vote -
Game is hanging for no reason
Get your **** show in order WOTC. I have spent money in good faith that the product you offer will work correctly. I have started 7 total games today and 5 of the 7 have been with 3 separate decks. The first deck froze two times out of 3 games when all I did was tap to activate an earthbent Fabled Passage. In both games.
The next deck, froze once and finished one.
3rd deck if froze two consecutive games around turn 5. All the freezes have taken place after stabilizing or when I am attacking in with lethal trying…12 votes
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