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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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515 results found

  1. Bug: Cyclonic Rift gets around ward

    My opponent played Cyclonic Rift and paid the Overload cost to return all of my cards to my hand, but most of the cards had a ward cost that they could not have paid. Cyclonic Rift targets permanents, not me the player, so they should have to pay the ward cost for each of the permanents they want returned to my hand.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. (iOS) Cannot leave Deck Details view, forced to discard changes when editing deck

    I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.

    Steps to reproduce:
    1. Open any deck
    2. Remove at least one card from the deck
    3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
    4. Try to go back to the Deck Builder screen by tapping the back arrow button

    Behavior:
    1. It registers as…

    6 votes

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  3. Deck Type List Blocked in Deck Details

    When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.

    2 votes

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  4. Bug with Mythos of Nethroi not allowing alternative cost to be paid

    When casting mythos of nethroi, it sometimes won't allow you to pay the alternative cost and target a noncreature permanent. Has happened both on android and PC when targeting enchantments? This seems to be an intermittent issue as it does not happen all the time. (Not due to hexproofing or whatever, normal legal plays.)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't ready up during draft queue

    When the 8 seats are filled on the draft table, the ready button isn't available for one of the players, causing no drafts beginning because there is always 1 player who cannot click ready. This happens again and again in multiple re-queues.

    1 vote

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  6. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Land destruction

    Please fix time issues when opponent or player play card that sacs this land to destroy opponent land and they or both players searches. When time runs out neither players gets the land. I chose a land and waiting for opponent to choose theirs in order for them to not and let time run out after I already choose my land. It caused me the game and if this big is ranked no one wants to play a mobile game where someone can abuse land destruction in a manner that is unfair.

    2 votes

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  8. opponent found a way to force me to lose using server connectivity

    I was playing an opponent on ranked when the game "crashed" it locked up and said server disconnected. It force resets the client than i load back up against the same opponent when the client locks up again at the player vs screen. No problem on my opponents before, after or during until I was about to win. This interaction has caused me to receive two loses on ranked against the same player. I have a screen shot of the opponents name. The time was about 13:47 UTC.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Scrap Trawler is bugged with toph the first metalbender

    Toph the first metal bender is bugged with scrap trawler seeing cards mana value as zero when they are lands. My opponent got back meteor sword off of the death trigger of meteor sword which is impossible

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Important card and game data broken/missing after last update

    Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.

    I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Dawnsire

    So….. I got a Dawnsire, Sunstar Dreadnought in play. I play a Mindskinner and attach a Pain for All to it.

    I station Dawnsire with Mindskinner, attack with a creature and target Mindskinner with my Dawnsire.

    Opponent got 100 damage…. Shouldn't the opponent Mill 100 cards????

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Time Warp / Redirect Lightning

    In the Power Cube draft (premium), I cast a Time Warp targeting myself. My opponent cast Redirect Lightning to change the target from me to him which, upon resolution, gave him two additional turns rather than one.

    Please check the coding of these cards as that is not rule compliant and caused my loss.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Sparky the ear defiler

    Is the team incompetent or doesn't care? Even new players don't need Sparky. But the problem is that I've already finished the tutorial years ago, but every new major update, Sparky clutters my screen and didn't ask permission to be in my ears. Gameplay ruined because I have to turn voice volume off just to have some peace from the ear defiler. WOTC Arena team seems to not care because it happens every big update.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. exorcise bug

    Playing historic games and the exorcise card from duskmourn states that it exiles artifact, enchantment, or creature with power 4 or greater and player was using it to exile my creatures with less than 4 power.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Cards being placed on opponents side or in one big mass in the middle of the playing field

    Playing on Android. When I am forced to "reconnect" due to whatever issue, either the playing field will show up extremely glitchy, or my cards are placed in the wrong spot, and so are my opponents. Which leads to it being impossible to see what's going on. The most recent time it happened, I even closed the game and cleared the cache, after getting kicked in the middle of a draft.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Last update is ****

    Just installed the latest update on my Pixel 8 pro cell phone and after that you can't read the name of the cards and you can't read the power/toughness count on the cards either, thereby making it impossible to play

    1 vote

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  17. Color challenge rewards

    I am a returning player who beat the color challenge ages ago. I can't remember if there were card arts as rewards, but there are now. It says I have completed each step (beat each opponent) but I don't have the card art rewards. I've tried playing the final match again but still it isn't rewarded.

    It is like this for all color challenges.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Removal didn't work

    The other player had 1 lp and 2 creatures I was about to remove one creature with a card that said destroy a creature with power 6 or more the creature had 6 atk. points the game had a server issue and I searched for another game and it was the same other player Mr. Mike and all of a sudden the game was at the same point as the server didn't work and it was all of a sudden his turn.. that's unfair because I was about to win and now he did win!

    1 vote

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  19. Fatal push or Hajar, Loyal Bodyguard is bugged?

    Either Fatal push or Hajar, loyal bodyguard is bugged on arena. I did sacrifice a fabled passage to enable revolt but that shouldn’t be necessary for the card to destroy hajar. Screenshot shows I can target my own creatures but not the opponent's creature. Anyone else experiencing this?

    1 vote

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  20. Requiting Hex ignores Hexproof

    A player played Requiting Hex on my creature. I played Shardmage's Rescue on that creature putting that effect at the top of the stack. It was completely ignored and destroyed my creature anyways causing a match loss.

    1 vote

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MTG Arena Bugs & Product Suggestions

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