MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3188 results found
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Game froze after bot player played card riddlemaster sphinx
Game froze after bot player played card riddlemaster sphinx. before they made a card return to my hand
2 votes -
Rope due to connection loss
Brawl match that seemed to use one of my timeouts despite pressing the resolve button and opponent timer also running down, then after toggling wifi/mobile data the game reconnected and went to menu rather than return to the match. I trust this will not count towards “malicious conduct”, as you have previously treated connection failures as deliberate rather than technical issues
Approximate time 09:40 March 22
1 vote -
Cannot add Strategic Betrayal to Deck using plus button
- Give us the steps to reproduce the bug
In deck building, adding Strategic Betrayal copies to a deck that already has 1 or more copies does not allow me to use the plus button on the card to add them. I can add copies of other cards using their plus buttons but only Strategic Betrayal's plus button does not work. I can add copies of the card from the library section by clicking on it there.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
Using Windows 11, not the steam version but the standalone PC launcher version.
- Enter the actual results you’re experiencing
Plus button on Strategic Betrayal is not reacting when hovering mouse over it and clicking it does not work to add copies to deck.
- Enter the expected results of the feature
Plus button on Strategic Betrayal should work to add copies to deck when clicked and should react when hovering mouse over it.
Add any relevant screenshots/videosIf you found a workaround, please add workaround steps.
Using the library section after searching for Strategic Betrayal allows me to click it there to add copies to the deck.
- Give us the steps to reproduce the bug
In deck building, adding Strategic Betrayal copies to a deck that already has 1 or more copies does not allow me to use the plus button on the card to add them. I can add copies of other cards using their plus buttons but only Strategic Betrayal's plus button does not work. I can add copies of the card from the library section by clicking on it there.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
Using Windows 11, not the steam version but the standalone PC launcher version.
- …
1 vote -
Redirect lightning not triggering when treasure token is only available mana
Redirect Lightning not triggering when you only have treasure tokens as available mana sources, it acts as if you have no mana available and does not give the option to cast it
Last time it happened was with the spell "Clear Shot"
1 vote -
Purchasing issue
None of my Product code redemptions or purchases through the store on both PC and mobile ever get sent to me directly. I always have to contact Customer Support and input tickets. Not once since I made my account have I had a straight forward Redemption/Purchase. The most recent was purchasing the two pre-release bundles for TMNT on Arena. Was told it was resolved and in the future to report bugs on this reporting page. It's been 8 days since "Solved" and no product was given and I have to wait another weekend for this team to respond....
1 vote -
unlimited actions
you guys really have to stop the unlimited action combos. had a game where my opponent had bloodthirsty conqueror/ bood witch combo in play, managed to poke me for 1 damage...I had 72 life. you know how horrible it is to have to sit through that combo 72 times and not be able to even concede ??. it took for ever. **** like that really makes the game almost worth leaving.
1 vote -
Entity Tracker Card Style Bug
When I have the Entity Tracker Card Style applied to the card, the card's appearance sometimes reverts back to the default card style mid-match. It seems to only happen when the card is on the battlefield and has been affected or "Modified". However, the card does not simply revert back to its default style, but it does so with an improperly stretched out image of the card art.
1 vote -
kavero/beseech the mirror
why is it if my opponent summons kavaero with beseech the mirror I dont get a chance to respond to his targeting , but any other time I do?
1 vote -
server disconnect
3 games this morning have disconnected during my turn during ranked constructed (standard) and when I reconnect I am no longer in my game while playing on my laptop (windows)
1 vote -
"Le ridicule ne tue pas"
Un adage dit "le ridicule ne tue pas" et ce jeux en est le parfait exemple car les comportements des joueurs autant que de l'entreprise qui exploite cette liscence font preuve d'un ridicule qui dépasse de loin l'entendement:
Donner de l'argent à une entreprise qui fait croire à ces joueurs qu'ils savent jouer alors que ces mêmes joueurs sont incapable de se rendrent compte que le tirage de carte est complétement truqué.
Donner de l'argent à une entreprise qui entretient un forum de discussion avec l'argent des joueurs sans jamais répondre à la moindre question.
Donner de l'argent à une entreprise qui fait tous pour que les jouers ne puissent pas communiquer entre eux de leurs expérience de jeux.
Donner de l'argent à une entreprise qui reçoit des milliers de plaintes pour des excroqueries sur les achats d'articles VIRTUELS sur leurs jeux.
Donner de l'argent dans un jeux alors que lorsque l'on sait jouer, on peut trés vite amasser des piéces d'or et des gemmes gratuitement.
Continuez à donner de l'argent à cette entreprise alors des mathématiciens diplomés ont donner la preuve que la distribution des cartes lors d'une partie ne respecte pas les régles élémentaires de probabilité.
Donc si aprés la lecture de ces quelques faits avérés et dénoncer par un nombre toujours plus grandissant de joueurs, vous vous sentez pas ridicule, c'est que même le bon dieu ne peut plus rien faire pour vous, la médiocrité intellectuelle que vous représentez est insurmontable.
Un adage dit "le ridicule ne tue pas" et ce jeux en est le parfait exemple car les comportements des joueurs autant que de l'entreprise qui exploite cette liscence font preuve d'un ridicule qui dépasse de loin l'entendement:
Donner de l'argent à une entreprise qui fait croire à ces joueurs qu'ils savent jouer alors que ces mêmes joueurs sont incapable de se rendrent compte que le tirage de carte est complétement truqué.
Donner de l'argent à une entreprise qui entretient un forum de discussion avec l'argent des joueurs sans jamais répondre à la moindre question.
Donner de l'argent à une…
1 vote -
Set Collection interface under Profile incorrectly orders Ixalan chronologically after several sets
This is admittedly an extremely minor bug, but it should also take literally 30 seconds for the appropriate person to fix and is clearly unintentional.
Under the set collection interface of the Profile tab, all of your set collection progress for each set is tracked. These sets are ordered most recent to least... with the exception of the original Ixalan set, which despite being the first set available on Arena is not listed last. Rivals of Ixalan, the second set in that block, is listed at the bottom, with Ixalan coming several sets later.
Upon closer inspection the cause of this issue seems obvious: the release year of Ixalan is listed wrong. The day is correct, but the year is listed as "2018", rather than the correct release year of "2017".
Is this stupid? Yes. But barring some backend weirdness this should literally take the exact amount of time changing an "8" to a "7" takes to fix, and there are few easier wins in this world than that.
This is admittedly an extremely minor bug, but it should also take literally 30 seconds for the appropriate person to fix and is clearly unintentional.
Under the set collection interface of the Profile tab, all of your set collection progress for each set is tracked. These sets are ordered most recent to least... with the exception of the original Ixalan set, which despite being the first set available on Arena is not listed last. Rivals of Ixalan, the second set in that block, is listed at the bottom, with Ixalan coming several sets later.
Upon closer inspection the cause of…
2 votes -
Critical Bug with Nethergoyf Card "Escape ability"
The issue occurred with the card Nethergoyf.
At a decisive moment in the match, I attempted to activate the card's Escape ability. The requirement for the ability's cost involves exiling different card types from the graveyard. At that moment, my graveyard contained about 15 cards, including Enchantments, Creatures, Instants, Sorceries, and Artifacts.
I easily met the requirement (4 or more card types), however, the game did not allow the ability to be activated. The system simply did not enable the option to pay the Escape cost, even with sufficient resources and cards in the graveyard.
This failure was the determining factor in my defeat, as the return of Nethergoyf with its updated power would have guaranteed victory in the match.
The issue occurred with the card Nethergoyf.
At a decisive moment in the match, I attempted to activate the card's Escape ability. The requirement for the ability's cost involves exiling different card types from the graveyard. At that moment, my graveyard contained about 15 cards, including Enchantments, Creatures, Instants, Sorceries, and Artifacts.
I easily met the requirement (4 or more card types), however, the game did not allow the ability to be activated. The system simply did not enable the option to pay the Escape cost, even with sufficient resources and cards in the graveyard.
This failure was the determining…
2 votes -
WAY to many people quit rather than concede.
It is VERY rude to quit rather than concede. When peoole quit we are forced to wait for them to go through all of their time outs before the game ends. This happens EVERY TIME I PLAY. Players who do this should lose the right to have time outs for a week. It is something EVERYONE who plays has to go through EVERY time they play. This is a quality of game play issue that needs to be resolved.
2 votes -
Shop hanging up on connection
When moving to acutally purchase from the shop the game hang up and just spins endlessly on the "Waiting for Server..." bit. I have been unable to make purchases for almost three months now.
2 votes -
Incorrect card rarity in carfting mode
The card "Ethereal Armor" is supposed do be an uncommon card, but in order to craft it it is being required a common wildcard.
1 vote -
Mobile app crashes whenever a vehicle is crewed
Whenever a vehicle is crewed and comes onto the field, the mobile app crashes.
2 votes -
Sacrifice bug phantom train
Bug issue - I had phantom train, magda hoard master, and the al bhed mercenary from final fantasy out, started sacrificing other cards, then sacrificed a treasure token, and the al bhed was pinging opponent for 1. Then after I sacrificed the treasure token the al bhed just stopped pinging. Lost me the game from a situation I had won in (if it worked properly).
2 votes -
Damage bug Bloodletter of Aclazotz-Razorkin Needlehead/Scawling Crawler
The razorkin needle head and scrawling crawler triggers for life loss/ damage stays at 1 with bloodletter of aclazotz on the battlefield. It should be doubled but it has not been. Also im not sure about rulings but with more than 1 bloodletter on the field there is only 1 instance of life loss/ damage doubling.
1 vote -
Can't buy from the store after MacOS Tahoe
I can't buy gems at the store. The programs gets frozen on the "Waiting for the Server..." and it has to be be quit. I have done a fresh install, and I have repaired the files to no avail. See images and Log file. BTW, this started after I "upgraded" to MacOS Tahoe.
2 votes -
BUG: Garnet Princess of Alexandria Counter Glitch (Brawl)
When playing Garnet Princess of Alexandria in Brawl, when I take a lore counter off a Saga to give her a +1/+1 counter, the game bugs up and becomes unplayable. First, a line of counters can be seen across the screen (as you can see in the screenshot), then any other card that is played gets permanently put on the right-hand side of the screen and won't go away, and then the game starts lagging and freezing up. I played 3 games in a row and it happened in each game. I'm playing on PC.
1 vote
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