MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5758 results found
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Error after resolving The Secret of Bloodbending
After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.
2 votes -
Error after resolving The Secret of Bloodbending
After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.
2 votes -
Zuko, Conflicted formatting of text does not include line breaks between modes
There are no line breaks between the modes that you choose on Zuko, Conflicted. It looks terrible.
2 votes -
Rigged Matchmaking Concerns
Dear MTG Arena Team,
I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.
Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.
Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.
Counter-Matchmaking: Many players report consistently being paired against decks that hard-counter theirs. It feels like the system scans your deck and selects a punishing matchup rather than pairing randomly or by rank.
Artificial Win/Loss Streaks: Climbing is often followed by long forced losing streaks. This emotional rollercoaster feels designed to frustrate and retain players through manipulation.
Suspicious Card Clumping: Drawing multiple copies of singleton cards or never seeing win conditions is suspiciously common. Shuffling doesn't feel truly random.
Digital vs. Physical Results: Identical decks perform very differently in Arena vs. paper. This implies algorithmic interference not present in real-life Magic.
Suggestion:
Please allow players to opt out of hand smoothing and clarify how matchmaking and shuffling truly work. Transparency is essential for trust. MTG Arena is a great platform, but perceived manipulation is eroding player confidence.Thank you for your time and consideration.
Sincerely,
A concerned and experienced playerDear MTG Arena Team,
I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.
Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.
Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.
Counter-Matchmaking: Many players…
5 votes -
Store not working
I can’t buy gems in the store. It goes to “processing payment” and then never resolves. Nothing happens.
2 votes -
Hexproof not working correctly
I'm playing arena on android. I added instants into my standard deck to give my creatures hexproof and indestructible. This is the 3rd time I have lost a ranked match, or a paid for standard event, because someone tries to destroy my creature, I play an instant to give my creature hexproof and indestructible, and it let's my creature be destroyed. This started a few days ago. I edited my deck to put these different cards in. It was a to counter a specific strategy I'd been losing to. They had been working.
3 votes -
Cannot queue Standard Ranked
On my account (but not on other accounts I open up with my PC) I am unable to play Standard Ranked. The "Play" icon shows up, but when I click it nothing happens. Whenever I select the Standard Ranked gamemode, the ranked icon disappears and multiple other visual bugs occur.
3 votes -
flock imposter
Flock Imposter unable to block another Flock Imposter in match
1 vote -
Patchwork banner
You can’t play instant spells to counter with patchwork banner
1 vote -
bug on draft environmet
On my last match on quick draft Lorwyn Eclipsed, my opponent cast a Gallant Fowlknight and, going to combat step, activated Gravelgill Scoundrel. Then, ALL his/her creatures become unblockable and obviously I lost that match despite having enough creatures to block. Whatahell?! I want a refund to play again and this bug fixed, it was not fair!
1 vote -
1 vote
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disconnect
I was playing lorwyn draft and randomly got disconnected from the game and got a loss. I walked away from the computer for a few minutes and then decided to play another game. When I pressed play I got reconnected to the old game right as my timeouts ran out, that lead to me actually losing the game and the draft tracker marked it as 2 losses. (Best of 1)
game version:2026.56.0.11227.1234174
Give me my gems back -.-1 vote -
Meander's guid bug trigger
Meander's guide trigger bugged on me during a draft. Frustrating when it costs an avoidable loss.
Did the attack, then did the next step of tapping a merfolk, but did not get a trigger to return a creature from the graveyard even though there were viable targets1 vote -
home
The home screen menu is whited out.
1 vote -
Carta mal traducida
Quería reportar una mala traducción de una carta de Lluwen, Imperfect Naturalist.
Si bien no afecta al normal desarrollo del juego, es incómodo ver como una carta de Magic Arena se encuentra con ese detalle.1 vote -
Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update
Using Samsung Galaxy S20 on current Android OS
Downloaded and installed latest Arena patch
The gane loads normally and the main screen has no slowdown
When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch1 vote -
Lys Alana Dignitary Behold Elf Not Working
Was unable to behold Stoic Grove Guide or Dawnhand Eulogist during a Lorwyn Eclipse Quick Draft event.
1 vote -
Shuffler needs work
Three games in a row back to back where my limited deck of 23 spells and 17 lands ends up with at least a 2:1 ratio of lands to spells throughout the course of the game. This is functionally impossible to reproduce in paper and is a symptom of some awful code for the game that determines the order of the cards in my deck. Please fix this. The image shown is me getting 16 out of the 17 lands in my deck, even through a Prismatic Undercurrents on turn 4 to get 5 lands. I had 8 spells and 16 lands, leaving one single land in my deck and 15 spells left. This is unacceptable.
Three games in a row back to back where my limited deck of 23 spells and 17 lands ends up with at least a 2:1 ratio of lands to spells throughout the course of the game. This is functionally impossible to reproduce in paper and is a symptom of some awful code for the game that determines the order of the cards in my deck. Please fix this. The image shown is me getting 16 out of the 17 lands in my deck, even through a Prismatic Undercurrents on turn 4 to get 5 lands. I had 8 spells and…
1 vote -
Incorrect rules interaction: ward didn't trigger
Incorrect rules interaction: My opponent cast Pacifism on my Ajani's Pridemate. I exiled their Pacifism with Sheltered by Ghosts, enchanting the same creature. They cast Pacifism again (on the same creature) for 2 mana even though Sheltered by Ghosts conveyed ward 2 so it should have cost 4.
Playing on a PC (Windows 11).1 vote -
flare of denial vs simulacrum synthesizer
Timeless, casual vs LordMurios ! 02DEC25 ~ 1530 CST.
I have island + island up, Opponent plays simulacrum synthesizer (SS), I flash in snapcaster mage targeting flare of denial in the graveyard, then the simulacrum resolves without giving me the chance to sacrifice snapcaster to counter the SS by paying the alternate cost of sacrificing a nontoken blue creature.1 vote
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