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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28837 results found

  1. Opponent Using Infinite Timeouts

    Users can use more timeouts after reaching 0

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Game crashes after match end.

    Game crashes everytime I finish a match.

    1. Start a game, finish the game.
    2. Android with custom ROM. Corvus OS
    3. Game is crashing after I finish a match.
    4. Go back to main menu
    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. 20 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Game freezes

    Game freezes while playing mid match on mobile device. Have to shut down and reload, it then changes my avatar to a random figure and all emotes and messages are blanked out.

    33 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Deck not saved during draft event

    Premier draft, built deck, clicked done, clicked play... and drew cards I had not put in my deck in my opening hand (and my library was like 43 cards after drawing my opening 7 instead of 40).

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  6. Timeouts

    Seriously guys, please limit consecutive timeout use. I’m so sick of waiting for someone for someone to run out five timeouts in a row because they’re ****** they are about to lose. It’s a real buzzkill. Makes me just quit sometimes.

    Also, a request rematch button would be cool. Sometimes you just get a bad pull of cards and want to challenge an interesting opponents deck again.

    4 votes

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  7. Power and toughness blue numbers in blue card

    card power and toughness in cards that have its original ower and toughness changed turns to blue numbers in blue cards very difficult to read can not see if card is a 2/3 or a2/5.

    7 votes

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  8. Can't enter the shop

    When I try to open the shop it says "Waiting for server" and the client gets stuck. I've tried this on multiple clients, different networks, etc. Nothing works for me

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. error to close

    I can't close the game, appears an error.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. couldn't do anything after playing burnished hart

    Played burnished hart on turn three. Could not block with it on my opponents following turn. On my next turn in continued to have summoning sickness and I could not interact with it the rest of the game. It was just a dead image on my board.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Opponent destroyed my enchantment with a spell card but my enchantment didn't get destroyed

    I am not sure what happened. I feel bad because they quit the match. There was nothing preventing that spell from destroying the enchantment yet it stayed. 2022.22.10.4411.977745

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. No way to change sideboard cards on mobile app

    When doing g a Bo3 match on the mobile app the "done" button, just starts the next match and doesn't save any if the changes of cards I swapped out. There doesn't seem to be any way to actually submit sideboard changes.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Cards not displaying properly on large monitor

    When I hover over a card in the Packs screen for a card that has other cards associated with it (see screenshot) the card does not display correctly on the screen (again see screenshot).
    I have a large monitor too. Its not a screen space issue

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game becomes unresponsive, unable to take actions, timer does not expire, and unable to concede or leave match

    Three times so far today I have started matches (2 in Brawl and 1 in Jump-In). Each game begins normally and a few turns pass before the game stops responding and certain prompts like a discard trigger from a Blood token remain on screen. The timer appears and progresses normally, but does not expire. This has happened both while I have priority and while my opponent has priority. I am unable to concede or leave the match in any way except by restarting the game. Audio and other visual flairs continue to play.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Cruelty of Gix

    The game didnt let me choose the Cruelty of Gix with Anointed peacekeper

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. aproach the second sun not working twice in the same turn

    I've been running a combo deck and swapped from grapeshot to approach and at least 5 of the games I played with the deck it didn't trigger the second time when I cast approach the second sun twice in a turn making me give up because I blow everything in one turn can win as early as turn 3 but not with this bug I do have 2 different versions of approach in the deck because I only had 1 mythic and 1 rare so that could be why but a mistake like that shouldn't be overlooked that easy dropped…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Garna, Bloodfist of Keld triggering creatures that die on endstep. Requesting entry refund

    Garna, Bloodfist of Keld triggered 1 damage on me when a 2/1 trample elemental was sacc'd on end step. The rules of the card state that the creature must die while attacking. Either the rules text is wrong causing players to calculate damage incorrectly or the game is enforcing the rules are wrong.

    Requesting a refund for my draft.

    1 vote

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  19. Bruenor Battlehammer

    Bruenor Battlehammer's 0 mana cost ability does not work. The game does not allow for that option even when the conditions are met.

    31 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Allow me to access the settings after I've won or lost without leaving the match

    I usually report here when someone lets their timer run out because they're mad at losing. When I do I usually attach a log and a screenshot.

    The problem is that to get a log, I have to go to Settings > Report Bug but the Settings button isn't available after I've won but before I leave the match. So I need to leave the match first, but I would rather not so that I can get a screenshot and details about it and make sure everything is correct before submitting.

    Could you please make the settings button available after…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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