MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3178 results found
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fix ultrawide monitor support in game
The main menu supports ultra wide monitors, but starting a game kicks you out of fullscreen mode.
To reproduce the issue:
- have a ultrawide monitor
- set fullscreen mode in settings
- start a match, fullscreen mode exists and display resolution is reduced6 votes -
After Hobbit Update, Error Updating Data, Update Issues (Win11),
Hello,
since 10.08 im not able to update MTG Arena. It loads roughly 28.50 MB (sometimes more, somtimes less), then throws "Error Updating Data" and prompts me to retry. When i retry, i did not save the downloaded amount and stops again.
as an example: it says it loaded 25.00 Mb of 225.00 Mb. it throws the Updating Error. I retry. Instead of the expected XXMb of 200 Mb downloading, it still says 225 Mb.
Sometimes it loads a bit more and than it actually counts towards the progress. But its slow (yesterday i was only able to "load" 360Mb,…
8 votes -
I am getting gems in packs even though I don't have the complete set collected yet
I am getting gems in packs even though I don't have the complete set collected yet. Yesterday it replaced the only rare in the pack. Today, it gave me one set of 20 gems with the message, but then another uncollected rare. See attached files
5 votes -
Hobbit welcome deck duels bug
The Hobbit welcome deck event is bugged. I played 4 matches. 2L, 2W. Then, after 4th match (win) the event reset showing 0/0. The 2nd win match reward didn't process either.
Another bug I noticed - when my 2 drop red goblin with fire breathing died, the trigger to deal 1 dmg to opponent's only black creature with 1 toughness didn't trigger. My gob had 1 power, so expected it to do 1 dmg on death. Was not exiled, just blocked.
11 votes -
crash at startup after 8/25/2026 update
Game crashes at startup after the 8/25 update. Installed with Steam on Win11.
The startup screen has a triangle with an exclamation mark.
Error from the logs:
C:\Windows\SYSTEM32\directxdatabasehelper.dll:directxdatabasehelper.dll (00007FFF537A0000), size: 389120 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\SYSTEM32\directxdatabasehelper.dll', fileVersion: 10.0.26100.9168
C:\Windows\SYSTEM32\d3d12.dll:d3d12.dll (00007FFF14540000), size: 143360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\d3d12.dll', fileVersion: 10.0.26100.8972
C:\Windows\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FFF4D8B0000), size: 2367488 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\dbghelp.dll', fileVersion: 10.0.26100.8328
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFE9BE62436)
0x00007FFE9BE62436 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFE9BCF7092)
0x00007FFE9BCF7092 (UnityPlayer) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid…8 votes -
Card in booster are rare that i have craft minutes ago
I was crafting some card from the set the Hobbit after drafting a lot and some cards, that I'm sure have craft four, have been opened after I finish using my wildcard on it. I would say on the 30 first booster I got this many time
1 vote -
duskmorn room unlocking bug
ok using keys to the house on the room on
charred foyer//warped space while only the charred is open:
so what happens that its show the options but they are not clickable,
it happens twice and i tried to restart the app and still.
the game continue only after the timer ran out
i did it in the quick draft idk if relevant
lost two games because of that i have the log for one of them only .
try recreate it im using windows but still tice in a row with restart the app mean there is a issue…11 votes -
Frozen on card select during Mulligan
Frozen on card selection after Mulligan was unable to select the card I didn’t need in my hand. Closed the application reopened application only to have no time to select what card to Mulligan. I have high-speed Internet in my house so I’m not sure why this happened.
10 votes -
Face Jace Achievement not working!!!!
This achievement is not working! I've got Jace over 10 numerous times and attaching the game file and screenshots of the last match I played that was a standard matchmade game that I actually won in which I got Jace to over 20 and even empowered him 10 in one turn. please fix this as this is the last achievement i need for the title and tired of trying... well the log doesn't want to upload but it is Log 20261017_225801...
6 votes -
sideboard
Cannot Sideboard in Bo3 Games.
Numerous reports on this issue, it kills Bo3 and has been around forever. Unbelievable it's still out there.
9 votes -
Screen Resizing
The game swaps from full-screen to windowed with any change of menu/screen while my resolution is set higher than 1920x1080; I use an ultrawide monitor and this resolution only covers about 1/2 of the screen
9 votes -
bug
every time i cast Wintercrag Seige and have to select Mardu or Jeskel, the game freezes and i have to conceded the game/match. i can't make a selection. i can go between views but i cannot select Mardu or Jeskel.
11 votes -
Glitch with choco, seeker of paradise
Choco, seeker of paradise, after attacking and choosing what card goes in my hand if I don't have a land to drop it won't proceed as the buttons are overlapping and I am stuck waiting for the timer to go through; sometimes results in forfeit.
I am playing on Android.
I was also playing brawl
Reccomond making so they no longer overlap as this is clearly a bug6 votes -
I would prefer if we could report a player after the game.
I'm kind of worried about reporting a player during the game as it can occur during my turn, appearing as though I am stalling as I attempt to find the words to describe why this would be worth a report. Details are key to separating the worthwhile reports from the frivolous ones. Haven't made one yet though.
The player was being rude by selecting cards as many cards as possible in an obvious attempt to distract me. I want to ask if the client could even detect this behavior. I did stop and use emote because I wanted to communicate…
8 votes -
7 votes
-
Zaffai bugging out
In my recent game playing my Zaffai and the Tempests deck, I reached 7 mana, cast Zaffai, then cast Karn's Temporal Sundering. Once the Sundering resolved, my game continued to allow me to cast multiple more spells for 0 mana using Zaffai's ability, despite that ability only supposed to be a 1x/turn option.
5 votes -
Waiting for opponent
Stuck once again waiting for opponent. Yesterday I was locked out by the waiting for opponent bug. The next day, i was seemingly fine playing opponents like normal. Then once I queued again, I became stuck in the loading screen waiting for opponent. Ending the task does not work, nor does signing in and out, uninstalling and reinstalling, or using a different device. I have been waiting in a queue for 2 days now and would like access to my account back.
6 votes -
on startup, initial loading screen has crossed out hieroglyphics and says "waiting for opponent..." at the bottom.
BUG: On startup, initial loading screen has crossed out hieroglyphics and says "waiting for opponent..." at the bottom. Had just finished a challenge match prior to resetting the game.
6 votes -
Inaccessible achievement
I was able to empower Jace up to 11, but it didn’t give me the face Jace achievement. I play on an iPad. Maybe I’m just not doing the math right, since I also had way of the pyromancer out, but I don’t think it’s my fault.
7 votes -
Third riddle bugged (8/18)
Third riddle bugged: no reward was displayed or given (assuming there was one intended).
10 votes
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