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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2140 results found

  1. new Report A Player button missing

    the new Report A Player button WAS next to the Report A Bug button on launch but was gone within a few hours

    6 votes

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  2. Riddle code bugged

    I entered Fish on the third riddle and it said success but didn't give me the rewards (because obviously it's not the answer to the third riddle). Now I've gotten to the sixth riddle I typed in fish and it says the code has already been redeemed but won't give me the seventh and final riddle or the reward for the sixth riddle.

    5 votes

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    1 comment  ·  Store  ·  Admin →
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  3. Improvisation capstone needs to be banned!

    Improvisation capstone, Tablet of discovery, and Death to our enemies with Thor is at least 60 percent of my matches. I have complained about the capstone card since the release, because it provides too much value every turn, and can't be interacted with other than a counter spell. Which you can run lands to prevent that. Now with tablet and death to our enemies ramp, you can get the spell out insanely early, and I feel shoehorned into one playstyle. Because of the overwhelming amount of people playing this, and it's core issue is Improvisation capstone being a noninteractive card…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Disappointed in planar cube pricing

    I am very disappointed to see that the new planar cube is priced the same as non-phantom events. I simply cannot justify spending the same entry fee for a phantom event that I would spend on a non-phantom event like booster draft. I know the cube designers are very passionate about creating an interesting, fun, and highly repeatable experience. It is disrespectful of the work they put in designing this cube to price this event in a way discourages players from repeatedly playing these events. I hope that in the future wizards will return to pricing phantom events in a…

    6 votes

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  5. Brawl Matchmaking Overvalues Win Rate and Undervalues Deck Strength

    Brawl’s matchmaking has become so consistently unpleasant that I am struggling to continue playing a format I once genuinely enjoyed.

    The recurring experience is predictable:

    I build a casual, thematic, or experimental deck.
    I initially receive a few reasonably balanced matches.
    The deck wins several games.
    Matchmaking begins placing it against heavily optimized decks using top-tier commanders, efficient tutors, free spells, fast ramp, and repetitive value engines.
    The deck is no longer matched according to its actual construction or power level, and the games stop being remotely competitive or enjoyable.

    This creates the impression that recent win rate or player…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. The Hobbit Welcome Deck Duels

    I crafted the Black Deck to play with friends online. Once I was able to put it my decklist it now says the Black Deck is INVALID on the Welcome Deck Duels. Is there a way to get the Black deck back into rotation?

    2 votes

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  7. can't sideboard

    get a bugged screen when I got to the sideboard in my bo3 games

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Casting glacier wood siege mode issue

    When casting Glacierwood siege enchantment you have to choose between two modes. the game freezes on the selection screen. It will burn through all the timeouts and just choose the first option

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Siège de la cordillère des Andes

    Quand j'utilise la carte le jeux bug et reste bloqué sur la proposition des choix. Je n'arrive pas a sélectionner le choix et le temps passe. Je perd donc pour cause d'inactivité

    6 votes

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  10. Fix the white bar BO3 pls

    Every time I use the sideboard in BO3, the white bar appears. It's been like this for years on Windows PCs. It's really annoying having to restart the client several times until it goes away, and then it comes back soon after. If you fix the client in windows pc that would be great! Thanks for reading!

    PD: No, Restoring or repairing the client doesn't help remove that white bar either; sometimes restarting the game does it, but then it comes back.

    5 votes

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  11. Korean Translation Error in "Old Fat Spider Can't See Me" (Chapter II)

    In the Korean client of Magic Arena, Chapter II of the Saga card "Old Fat Spider Can't See Me" contains a critical translation error that completely changes how the card works.

    English Original: "Prevent all damage that would be dealt by up to one target creature..."

    Current Korean: "...그 생물에게 입혀지려는 모든 피해를 방지한다." (Incorrect: "Prevent damage dealt TO the creature")

    Correct Korean: "...그 생물이 입히려는 모든 피해를 방지한다." (Correct: "Prevent damage dealt BY the creature")

    The English text prevents damage dealt BY the target creature, but the Korean translation incorrectly states that it prevents damage dealt TO the creature.

    6 votes

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  12. The Hobbit siege sultai / abzan bug

    J'ai un problème lorsque je lance cette carte et que j'ai le choix entre sultai et abzan, impossible d'effectuer ma sélection, je dois attendre la fin du temps du sablier pour qu'il le valide par défaut.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Merciless Executioner and Colossal Whale not treated as being pioneer legal

    1. Merciless Executioner and Colossal Whale are Pioneer legal, but the client treats them as illegal.
    2. PC
    3. Game says they're illegal cards for a pioneer deck when I finish building a deck.
    4. They should be legal.
    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Room

    Room bug when I damage player to unlock room with the blue 4 mana spirit thingy its supposed to unlock a room it freezes if both rooms are locked on a card I like to bring my enchantments from exile or graveyard please fix and then the little switch to see the board if you have a selection flickers rapidly

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 翻訳に関する不具合

    魂の仲介人、ダブリエルの-2効果において、条件と提案がそれぞれ日本語で表示されなくなっています。
    For the -2 ability of Davriel, Soul Broker, the conditions and offers are no longer displayed in Japanese.

    7 votes

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  16. "Jump Into Marvel Super Heroes" FANTASTIC and SAVAGE LANDS are guaranteed to appear every time.

    In Jump Into Marvel Super Heroes, when selecting the first and second packets,
    "FANTASTIC" and "SAVAGE LANDS" invariably appear among the choices
    regardless of how many times the attempt is made;
    thus, the randomness of packet appearance rates is not being maintained.

    3 votes

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    4 comments  ·  Events  ·  Admin →
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  17. matchmaking

    Please fix Matchmaking. I'd like to not face the same black discard deck 6 times in a row, then one off, and then another 6 times in a row. There are other decks out there to play against. I'm tired of trying to play test and run different level decks only to run into the same meta deck every single match. This isn't that hard if you put a single iota of effort into it. Obviously there isn't a single person on the team that actually plays the game you manage.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. SAME OPPONENT EVERYDAY

    What is wrong with your game? Why am I always playing against the same users multiple users every single ******* day without a break. Do any real people actually play this f****** game. It's a complete f****** joke man. What a waste of f****** everyone's time. Enough with the f****** bots and let me play some real f****** people that make their own f****** decks. This is ridiculous.

    2 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  19. Closer look at cards

    I use the mobile app and normally when I'm building a deck, I can press and hold on a card to bring up the closer look. But now I can only open the closer look if I add the card to the deck.

    3 votes

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  20. sideboard

    When sideboarding in bo3 my screen will go wonky and sometimes lets me and sometimes doesn't let me sideboard. Sometimes it displays curved lines across the screen, sometimes it only works in one or the other display views (cards at top or bottom), sometimes parts of the screen go white, in my most recent match I got stuck in the changing cosmetics screen somehow with no ability to change cosmetics or get out of the screen. Restarting just puts me in the waiting timer and makes me unable to sideboard.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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