MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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428 results found
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Achievement Bugged
I used about 30 mythic rare wildcards to complete my set of Tarkir Dragonstrom but I don't get the Set Completionist 2 Reward. I would not have spend these wild cards if it wasn't for the achievement. I would like the wildcards back or any form of compensation. In the files are screen shots of my set completion and the missing achievement.
6 votes -
Fleem
Didn't get fleem cosmetics even though I fulfilled the requirement before the deadline. I am now sad :(
15 votes -
Fleem
Purchased Mastery Pass and have not received Fleem cosmetics.
12 votes -
Jump Into Magic: The Gathering | Avatar: The Last Airbender deck with 28 lands
I chose 2 decks, Roku and Powerful, this resulted in a deck that i believe is not correctly built and cannot possibly win. the deck has 28 land and only 12 non-land cards. not only did I not get my gold worth of cards, but I also dont think I could fairly win with this deck and get the cosmetic reward.
1 vote -
Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.
Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.
2 votes -
Sound effects not working and cards in hand not showing.
Sound effect missing and cards in hand to low on the screen.
2 votes -
BUG - Foundations Set Mastery not showing s completed despite owning 4 of every card in the set.
Foundations set Mastery not showing as completed when I have collected 4 of each card. Colorless uncommons showing as missing two cards but I have 4 of every card in the set and 4 of every card in the Foundations Jumpstart set.
5 votes -
No fleem
I bought the mastery pass, but didn't receive the Fleem cosmetics. Could you send them to my account?
14 votes -
The Orange Button Disappeared
I had to concede because all my orange buttons are missing (on PC).
2 votes -
Filter doesn't show all the Legal Collection/Sets
I tried to find a commander called Jyoti, Moag Ancient by filtering by SET, but is impossible to find all SETs legal (Advanced Filter). Missing cards from MH3 commanders
3 votes -
fleem
During September, I got the mastery pass, did a pick two OM1 draft, and opened a number of OM1 packs. I checked for the Fleem cosmetics yesterday, but did not get an alert or see them in my profile.
19 votes -
Broken Logs in 2021.8.0.3855
Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.
The most painful endpoints we currently miss are:
*PlayerInventory.GetPlayerInventory
*PlayerInventory.GetPlayerCardsV3
*PlayerInventory.CrackBoostersV3
*Inventory.Updated
*Draft related endpointsWe understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.
To summarize, we need following data from log:
* Player's collection
* Player's actions in Draft
* Player's inventory updates
* Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).750 votes -
Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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mtgacrash2.jpg 383 KB -
mtga crash.jpg 734 KB -
Game where sideboarded out shock and dragonfire.PNG 3918 KB -
Log20200502_164552.log 30 KB -
Capture.PNG 1877 KB -
Untitled.png 2680 KB -
ArenaBug.JPG 202 KB -
Log20200425_154800.log 52 KB -
MTGA failure bug.png 3001 KB -
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Log20200425_094122.log 8 KB -
sideboardbug.png 2017 KB -
MTGA Bug.PNG 2104 KB -
Log20200424_232621.log 12 KB -
Bug.JPG 268 KB -
bug.png 967 KB -
Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
YeIXL2o[1].jpg 393 KB -
Log20200419_204500.log 4059 KB -
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Log20200419_175450.log 136 KB -
Log20200419_180450.log 5233 KB
379 votes -
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Villainous Wealth is broken and unplayable
PC, Windows 10
Card's data is seemingly missing. Does not properly display anywhere, and could only tell what it was from card art. Repairing game files did not fix issue.3 votes -
Set Completionist II
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…
8 votes -
Gideon Avatar Missing? Am I too late to get this?
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…
1 vote -
Basic Tools Missing (Ctrl+A, Shift/Ctrl click to Select, Marque Select, FOR() WHILE() functions, RememberLastMode)
This really covers automation which we have in paper but seriously lack with MTGA. Here are some examples. Please develop more if you feel a need to.
1) So spells like Genesis Wave, there comes a time and place to select faster than clicking on each object. Maybe these are creatures in play (you want to tap them for an ability, to earn multiple activations). Select All / Ctrl+A is the default missing function here. However a Marque Select / Shift Click and Ctrl Click are all needed. When You cast X=30 for Genesis Wave, I don’t have time to…
1 vote -
Avatar Jump In Pack
My deck in Midweek Magic: Jump In seems to be missing half of the cards
2 votes -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
6 votes -
Missing Option to Select Correct Style (esp for FCA set)
Please let players choose between what style they want. Currently FCA cards have the simplified Magic styling in client (mostly).
I would like to use this styling over the lazy and impossible to read screenshots that were used for the official FCA release. (Not just my opinions on bad design).
1 vote
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