MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3191 results found
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Time to do all actions are to low. Animations and forced priority passes consumes a lot of time
I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.I have now lost several games due to not being able to perform my game actions. The lag, the cluttered game states and the animations makes the game unplayable. When trying to figure out which permanent is which, the game concludes that my time is up and I have to attack. I literally am trying to waterbend my exiled card (exiled by Hama, the Bloodbender), followed up by playing my Invasion Tactics for the win and suddenly I am in declare attackers. Try desperatly to gain full control in order to respond to the attack triggers (I want to sac clues to grow my attacking creature to Obsessive Pursuit), but triggers resolves and only then the game realizes I want to keep priority, which is of course to late.
Suggested solution:
- Game actions need to add time to the clock. I am not playing slow, I am just doing a lot of things.
- All features causing lag need to be possible to turn off. Especially animations. Stop splashing my screen because I am waterbending, no one cares.
- Time consuming formats need longer timers, especially Omniscience draft.
- The forced priority passes are good, we need them in order to know what we pass on. Some abilities are however constantly on and are tedious. E.g. crew mechanic which is always available (even when the vehicle is a creature). We need a way to be able to play Magic also when these are on the board without all time being consumed.Edit:
I always have issues when I try to add a log file to error reports. Usually it works to update the submitted report and add it then. This time that doesn't work.I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.I have now lost several games due to not…
1 vote -
Invalid email
I am attempting to create a new account on MTG Arena. When I put in my email address ending in @gmail.com, it says it is an invalid email. I tried with my second email and that also said invalid. These are my email addresses I use everywhere. Why is this happening?
1 vote -
Glicko-2
There are 3 key features to MMR:
-Rating (skill level)
-Rating Deviation (confidence in rating)
-Volatility (consistency)I am rather good at magic, i played a lot. Rating would be high.
I have been playing MTGA a lot. Deviation would be low.
I make a lot of custom decks. Volatility is high.I would like to complain about my MMR. It doesn't move fast enough for my new decks. Not only is deviation not moving my MMR, the system updates in 24 hours to a week. Volatility is not high enough for my playstyle.
The only way i have to fix this, is to quit the game for a while to loosen my deviation.
I should not have to manipulate my MMR.
TLDR: Fix MMR Volatility.
There are 3 key features to MMR:
-Rating (skill level)
-Rating Deviation (confidence in rating)
-Volatility (consistency)I am rather good at magic, i played a lot. Rating would be high.
I have been playing MTGA a lot. Deviation would be low.
I make a lot of custom decks. Volatility is high.I would like to complain about my MMR. It doesn't move fast enough for my new decks. Not only is deviation not moving my MMR, the system updates in 24 hours to a week. Volatility is not high enough for my playstyle.
The only way i have to…
1 vote -
The game froze and I lost the match
The game froze and I lost the match during a premier draft game. I want my gems back.
1 vote -
Mythweaver Poq is a problem
Mythweaver Pow is clearly causing a lot of problems. Just ban him already. He's broken and causes incredibly one sided games that are incredibly unfun.
1 vote -
Delighted Halfling mana not being used correctly in combination with Rattleclaw Mystic
I had a Delighted Halfling and a facedown Rattleclaw Mystic in play. I turned Rattleclaw Mystic face-up (the auto-tap used both of my red sources for some reason which is not the issue I'm reporting but still stupid when I had multiple blue and green sources). I then proceeded to cast Loot, the Pathfinder. I wanted to use Loot's red activation (deal 3 damage), so I tapped my Delighted Halfling to pay for the red mana in Loot's casting cost (so the red from Rattleclaw Mystic would still be available after Loot entered). However, no matter how I tried to do it, Arena was automatically using my generic red mana to pay for Loot's casting cost, leaving the conditional red mana from Delighted Halfling in my mana pool -- this would not be able to pay for Loot's red activated ability.
I don't understand why this would happen, and it effectively cost me the game -- both because I wasn't able to make the play that I wanted to make (and should have been able to make) and also because I timed out due to repeatedly trying to get the game to work the way it should. Log file is attached. Please fix your game, it's ridiculous that MTGO, an ancient piece of software, can correctly model the rules of Magic, and Magic Arena can't.
I had a Delighted Halfling and a facedown Rattleclaw Mystic in play. I turned Rattleclaw Mystic face-up (the auto-tap used both of my red sources for some reason which is not the issue I'm reporting but still stupid when I had multiple blue and green sources). I then proceeded to cast Loot, the Pathfinder. I wanted to use Loot's red activation (deal 3 damage), so I tapped my Delighted Halfling to pay for the red mana in Loot's casting cost (so the red from Rattleclaw Mystic would still be available after Loot entered). However, no matter how I tried to…
1 vote -
Turncoat Kunoichi failed to visually return Restless Razorkin to battlefield
During a game of Standard Brawl, opponent exiled my Restless Razorkin with Turncoat Kunoichi without paying the Sneak cost.
I airbent the Turncoat and other creatures with Avatar's Wrath. I didn't see Razorkin return to the battlefield but was able to attack with and trigger the Razorkin on subsequent turns.
Opponent recast Turncoat and I was able to see my tapped Razorkin still attached to the Turncoat as though it was exiled. Opponent also exiled my Haliya with the same turncoat.
I later cast Day of Judgement, killing the Turncoat. My Haliya returned normally but Razorkin was still visibly attached to the Turncoat in the graveyard.Attached is an image of the Turncoat with a "hollow" attached Razorkin.
During a game of Standard Brawl, opponent exiled my Restless Razorkin with Turncoat Kunoichi without paying the Sneak cost.
I airbent the Turncoat and other creatures with Avatar's Wrath. I didn't see Razorkin return to the battlefield but was able to attack with and trigger the Razorkin on subsequent turns.
Opponent recast Turncoat and I was able to see my tapped Razorkin still attached to the Turncoat as though it was exiled. Opponent also exiled my Haliya with the same turncoat.
I later cast Day of Judgement, killing the Turncoat. My Haliya returned normally but Razorkin was still visibly attached…1 vote -
Bug paso asignacion de daño de combate
Después de las últimas actualizaciones note una falla en el paso de asignación de daño de combate.
Es decir, si yo bloqueo con dos criaturas a una, luego de de abrir la ventana para lanzar hechizos, sigue la asignación de daño, ejemplo a cual de las dos criaturas va a dañar primero.
Una vez asignada esa distribución de daño (el juego te posicionaba de izquierda a derecha cual era el orden de criaturas a recibir daño, eso no esta pasando, DEBERÍA abrirse una nueva ventana para responder con hechizos o habilidades, pero eso no esta sucediendo.
El gran problema aca es que me sucedió en un draft premier. Aproximadamente a las 02:10 de hoy 7 de marzo.
Luego de bloquear con dos criaturas, no me las ordenó en la forma que recibirían el daño y no me permitió responder con hechizos, por lo cuál no pude responder con mi truco de combate y termine perdiendo la última vida del draft.
Si hay algun error en mi descargo, quisiera que por favor me despejen las dudas. Desde ya muchas gracias.Después de las últimas actualizaciones note una falla en el paso de asignación de daño de combate.
Es decir, si yo bloqueo con dos criaturas a una, luego de de abrir la ventana para lanzar hechizos, sigue la asignación de daño, ejemplo a cual de las dos criaturas va a dañar primero.
Una vez asignada esa distribución de daño (el juego te posicionaba de izquierda a derecha cual era el orden de criaturas a recibir daño, eso no esta pasando, DEBERÍA abrirse una nueva ventana para responder con hechizos o habilidades, pero eso no esta sucediendo.
El gran problema aca…1 vote -
Hydroponics Architect and Revealed Cards
If a revealed card in the library is perpetually modified by Hydroponics Architect, the perpetual modification part is also revealed.
Steps to reproduce:
1. Reveal cards in your library (I used Duskwatch Recruiter to reveal the whole thing; more lands being revealed increases the likelihood to reproduce).
2. Attack with Hydroponics Architect.When browsing the library, it now shows which land is being perpetually modified to be an island despite us not deserving to know this.
Usually what happens is that this reveal happens because of Brainstorm. But that needs chance to reproduce.
1 vote -
Elenda hexproof working incorrectly in brawl
When playing an opponent, I used a creature with deathtouch to block an opponents Elanda, Saint of dusk. It had no items equipped and the opponent had no enchantments or auras or creature abilities active to prevent death touch from working. The opponents elanda was not destroyed twice when battling creatures with deathtouch, and contributed to my loss significantly.
1 vote -
Zimone, Quandrix Prodigy
I lay a land down on turn
activate zimone, quandrix prodigy's first power (extra land)
attempt to play Kazandu Mammoth, but the option to play it as a land is disabledI happened to have a Druid Class out (Level 1)
I upped it to level 2 and it does allow the Kazandu Mammoth to be played as a land
1 vote -
Here and tectonic hazard don’t work together
Ojer and tectonic hazard don’t work together. Ojer says if a red source would deal non combat damage less than piers power it deals piers power instead. Tectonic hazard is a red source, and it just does 1 damage.
1 vote -
White challenge 4 sticks after I defended bots first attack with a 1/1 double strike and enchantment counter of +2/+2.
Issue is in the title. Game freezes when, during white challenge 4, I destroy opponents 1/6 creature with a 1/1 creature with double strike and +2/+2 enchantment on it.
1 vote -
Sokka’s haiku
When the opponent cast a spell in omniscience quick draft, it didn’t give me the option to counter their spell
1 vote -
blue helper appearing
The small blue ball keeps appearing, indicating that there's a mission to complete, but I've been playing for years and there aren't any open missions. I've already reinstalled the game and nothing has changed.
2 votes -
Cards Showing Up Black
Cards showed up black in both deckbuilding, deck collection, and matches. Tried closing it, refreshing, reinstalling, etc. Would appreciate help on this matter :)
Kind Regards.
1 vote -
random freezes
I have been experiencing random freezes where the game completely locks up lately, I don't know whats causing it as I usually have to do a cold reboot to fix the problem. The other thing is if you are trying to force a game loss don't be so obvious about it, my last game 3 mulligans in I finally got a new hand first 3 were exactly the same.
2 votes -
draft
Hello Wizards of the Coast Support Team,
I am writing to report a technical issue I experienced today, December 28th, 2024, between 6:00 PM and 7:00 PM (UTC-3).
While playing a Quick Draft match, the game client encountered a critical bug. I was in a winning position, simply waiting for the opponent to pass the turn to deliver the final blow, when the match was abruptly canceled/voided by the system.
As a result, I ended my Draft run with a record of 6 wins and 3 losses. Without this technical failure, I would have achieved the maximum 7 wins and 2 losses. Since Draft events require an entry fee and offer rewards based on performance, I feel significantly disadvantaged by this error.
I would appreciate it if you could look into this incident and provide a fair resolution, such as a compensation of the reward difference or a partial refund of the entry fee (Gems/Gold).
Thank you for your time and assistance.
Best regards,
Ricardo Nicz
Hello Wizards of the Coast Support Team,
I am writing to report a technical issue I experienced today, December 28th, 2024, between 6:00 PM and 7:00 PM (UTC-3).
While playing a Quick Draft match, the game client encountered a critical bug. I was in a winning position, simply waiting for the opponent to pass the turn to deliver the final blow, when the match was abruptly canceled/voided by the system.
As a result, I ended my Draft run with a record of 6 wins and 3 losses. Without this technical failure, I would have achieved the maximum 7 wins and…
2 votes -
Louisoix Sacrifice did not counter Kinbinding
Opponent played Kinbinding enchantment. I played Louisoix's Sacrifice in response. Spell was not countered, despite being a noncreature spell
1 vote -
Derevi
I got a Problem, when i Hit with derevi, i want to untap or tap target lands, the thing is, there's no way to see when you want to tap a land, because they are in straigh line and when you target one, they doesnt separate, just stay there, then u dont know wich you target, please fix this. it's nearly impossible to identify the stack tap and untap lands opponents control when derevi. ( same lands )
1 vote
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