MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9132 results found
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Cards Stuck in Air
On IOS, the cards stay in the air! What’s worst is that some cards stay on the stack, making it impossible for me to use them! This makes the tutorial impossible!!!
I am very disappointed at you lack of care! I wanted to play the game, but I can’t!
Go on an iPhone, play through the tutorial, and see what I’m talking about!!!3 votes -
token doubling broken
token doubling broken:
I have extravagant replication in play, as well as doubling season. I, through Gogo triggers, now have 250 doubling seasons, and can no longer get any tokens of any kind! I cannot incubate, Springheart Nantuko doesn't create copies, nothing happens. This happened as well with just creating a bunch of tokens after a certain limit.
2 votes -
Herald of Ethernal Dawn + Perennation
PC (Steam)
I lost the game, because that creature didn't die.
Creature should DIE.
Please see attached picture.My opponent returned Herald of Ethernal Dawn to battlefield by Perennation. I lowered its life to -3, but it DIDN'T die!
1 vote -
Sparky's Challenge
Sparky's Challenge disappeared, I saw that I'm not the only one who reported it, I hope there's some way to fix it. I couldn't complete it
5 votes -
Locked out of Ranked and some play modes
I was playing a Ranked match, I unlocked Quick Draft at the end of the match. Now I can only access 3 modes: Jump In, Jump In Final Fantasy, Quick Draft Final Fantasy. My dailies and weeklies work fine. The Quick Draft quest is bugged (already upvoted that idea). So either I have an issue with my account and I'm locked out of Ranked and some other modes that I had already unlocked or I need to complete the Quick Draft quest (which is bugged) to gain access to my other modes again (including RANKED). Contacting support sent me here, so someone please look at my account and fix this! This is happening on both PC and Android. Either someone has to look at my account and fix my account data or someone has to look at my account and auto complete the draft quest so I can get back my other modes if I need to complete the Draft Quest to get my modes back, but all contacting support did was make me upvote the Draft Quest bug or tell me to create a new idea here. The Draft quest bug is nearly 2 years old, wow. I only have these 3 modes on my interfaces, going into them also does not allow me to change modes from inside. The worst part is, all 3 of these modes are paid modes that I need to spend gold or gem to play, so if I run out of Gold I won't be able to play anymore unless I spend gems. Help!
I was playing a Ranked match, I unlocked Quick Draft at the end of the match. Now I can only access 3 modes: Jump In, Jump In Final Fantasy, Quick Draft Final Fantasy. My dailies and weeklies work fine. The Quick Draft quest is bugged (already upvoted that idea). So either I have an issue with my account and I'm locked out of Ranked and some other modes that I had already unlocked or I need to complete the Quick Draft quest (which is bugged) to gain access to my other modes again (including RANKED). Contacting support sent me here,…
1 vote -
Rigged Matchmaking Concerns
Dear MTG Arena Team,
I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.
Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.
Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.
Counter-Matchmaking: Many players report consistently being paired against decks that hard-counter theirs. It feels like the system scans your deck and selects a punishing matchup rather than pairing randomly or by rank.
Artificial Win/Loss Streaks: Climbing is often followed by long forced losing streaks. This emotional rollercoaster feels designed to frustrate and retain players through manipulation.
Suspicious Card Clumping: Drawing multiple copies of singleton cards or never seeing win conditions is suspiciously common. Shuffling doesn't feel truly random.
Digital vs. Physical Results: Identical decks perform very differently in Arena vs. paper. This implies algorithmic interference not present in real-life Magic.
Suggestion:
Please allow players to opt out of hand smoothing and clarify how matchmaking and shuffling truly work. Transparency is essential for trust. MTG Arena is a great platform, but perceived manipulation is eroding player confidence.Thank you for your time and consideration.
Sincerely,
A concerned and experienced playerDear MTG Arena Team,
I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.
Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.
Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.
Counter-Matchmaking: Many players…
4 votes -
Receiving gems for packs when rares are still available (Foundations)
Receiving gems for packs when rares are still available (Foundations)
17 votes -
Spells not Resolving
My Spells didn't resolve and just stayed on the stack for the rest of the game
I just completed a powered cube draft and in my first game I tried to use Ephemerate to save my creature it didn't resolve and for the rest of the game none of my spells resolved I tried to cast a fracture identity to remove a creature then a wrath of god and nothing still happened
I was using my PC2 votes -
bitter triumph bug
I used snakeskin veil to protect my sazh's chocobo from bitter triumph and my creature is dead. That the second time bitter triumph by pass my ''can't be target a creature''
1 vote -
Error de red
No me deja entrar al juego, me indica error de red, intentalo mas tarde pero igual no funciona, mi internet funciona bien
2 votes -
Cauldron Familiar/Soul Partition Error
When you exile a Cauldron Familiar with Soul Partition, your opponent can still sacrifice a food to bring back the Cauldron Familiar to the battlefield from exile when it is only supposed to return from the graveyard. Please fix this oversight as the cauldron familiar should not be able to return from exile only the graveyard. Thank you.
1 vote -
Whenever I cast Torbran or Questing Beast my game crashes on IOS
When I play my solid Red goblins in brawl, everytime I cast Torbran, Thane of Red Fell (My Commander) the game crashes & will not let me rejoin at all.
The same thing happens when I cast Questing Beast when I play my Green/Red deck in brawl1 vote -
Play from exile
Etali Primal Conqueror activated ability of exiling cards and playing them from exile without paying their mana cost no longer works. The cards get put into exile but your only option is to click "resolve"
2 votes -
Sothera
I exiled a Nova Hellkite with my Sothera. When I ended up sacrificing my Sothera bc it triggered the Nova Hellkite didn't trigger its ETB ability. I'm pretty sure it should have triggered bc it's coming from being exiled by Sothera back to the battlefield.
1 vote -
Unable to Send/Receive Friend Requests
cant get friend request/friend request sent does pop up for other player
trying to add friend and we both sent request but it wont pop up on either of our screens to accept
25 votes -
Deck editor stuck waiting for server
Ever since doing a Powered Cube Draft, I am unable to edit any decks. They are all just stuck at Waiting for the Server when I hit edit deck.
1 vote -
MTG arena color challenge rewards issue
After coming back from a long brake (before game update). Color challenges show as completed and claimed but final reward is unclaimed (card styles/wild cards). Even after completing final duel card styles/wild cards are not unlocked.
1 vote -
Bug in cards
When u cast Kavaero, Mind-Bitten and it enters as a copy of Bringer of the Last Gift players sacfirice createure but they shouldnt, coz it says IF U CAST BRINGER OF THE LAST GIFT and opponent DIDNT CAST BRINGER OF THE LAST GIFT but he casted KAVAERO. EXPLAIN!
1 vote -
When I try to change the format of my decks the selection pane goes behind the deck card type stats panel
When I try to change the format of my decks the selection pane goes behind the deck card type stats panel
1 vote -
Invalid Deck: Android: Every deck I have edited today 1/12/26 has been labled invalid. It wont let me change any formats giving no reason.
Invalid Deck: Android: Every deck I have edited today 1/12/26 has been labeled invalid. It wont let me change any formats . It gives no reason or issue for why the decks are invalid.
1 vote
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