MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
4022 results found
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Add a Resync Feature where there are many stacks
when game ends in incorrect Draw due to (not looping) many stacks and time out and issues of client side which is unacceptable. A forced resync can solve this if it is a client issue. They say ALt+F4 and reopen the game can help but most of the time it does not! Since the game was out the problem haven't solved. I noticed they cut the timer shorter and shorter just to reduce the waiting for the client to resolve and now they even let it happen one side - when the time is up and stacks still on resolve the game immediately ends which is dumb way to deal with it.
The feature is when the stacks go too many which number is many I think the devs know better, a Resync happens. Or any time the game struggles, a Resync happens. So no more unfair Draw ever again.when game ends in incorrect Draw due to (not looping) many stacks and time out and issues of client side which is unacceptable. A forced resync can solve this if it is a client issue. They say ALt+F4 and reopen the game can help but most of the time it does not! Since the game was out the problem haven't solved. I noticed they cut the timer shorter and shorter just to reduce the waiting for the client to resolve and now they even let it happen one side - when the time is up and stacks still on resolve…
1 vote -
Draft promlem
I played draft in Secrets of Strixhaven, after picking I can't see and card in building page
When i play, all cards I picked were in my deck.BTW, I play MTGA on PC
1 vote -
BUG: destroyed creatures do not leave the battlefield
strixhaven premier draft. No creatures would leave the battlefield and go to the graveyard. The dead creatures are not functional (can't attack, use abilities etc). But they are not in the graveyard either which matters for the graveyard decks. Attached the log.
1 vote -
Your random card draw is malfunctioning
I'll say it again. Your random card draw is malfunctioning. (not counting subtraction of each card drawn), the chance of drawing 16 lands out of 27 (7 initially drawn + 20 rounds) is about 1 in 360. So this online game is not realistic, it's designed to make you want different cards. I'm not on board for that. I've attached the last match log to prove it.
1 vote -
予約購入したセットパックが開封画面にない。
アップルストア上では購入したことになっているが、解禁日になっても開封画面にパックが入っていなかった。
1 vote -
"Unable to Login: Exception Occurred"
Prior to the Strixhaven update, I was receiving an error message when logging in that stated the connection was timing out. However, now the the reason I am not able to login is an exception has occurred. This happens on my Samsung Galaxy S26, my up-to-date Windows 11 laptop PC, and my fiancé's Window's desktop 10 PC. I have tried on my phone over both a mobile network and Wi-Fi; Wi-Fi on my laptop, and my fiancé's LAN. I have tried uninstalling and reinstalling. I have tried removing all the program files and then uninstalling and reinstalling. I do not believe it is a hardware, network, or software problem on my end. I believe it is a coding error that has somehow excluded newer accounts as that is the only difference between my account and my fiancé's account (he has no trouble logging into his account). I have not been able to login since April 14th.
Prior to the Strixhaven update, I was receiving an error message when logging in that stated the connection was timing out. However, now the the reason I am not able to login is an exception has occurred. This happens on my Samsung Galaxy S26, my up-to-date Windows 11 laptop PC, and my fiancé's Window's desktop 10 PC. I have tried on my phone over both a mobile network and Wi-Fi; Wi-Fi on my laptop, and my fiancé's LAN. I have tried uninstalling and reinstalling. I have tried removing all the program files and then uninstalling and reinstalling. I do not…
1 vote -
Error: an exception occurred
Error received when trying to login to MTG Arena on Steam or Android:
Unable to Login
Authentication failed for [user name]:
An exception occurred1 vote -
bug when I finished the deck and i want to save the changes
i finished the picking in the draft and after constructing the final when, when i want to save the deck and start playing, the "done" button isn't working so the game is not sving the changes and i can play the draft
1 vote -
Neeva triggered ability update suggestion
Please change Neeva from "When you cast a spell" to "When you cast your fist spell each turn" so people don't have to sit through an annoyingly long turn just to get Grape Shot looped.
1 vote -
error in the middle of draft picking
i was picking and in the middle of the draft a bug happened and didn't allowed me to pick the card i wanted and automatically arena selected one for me. the message was this "an error ocurred during your draft"
1 vote -
Delney, Streetwise Lookout - Voice of victory
Card "Delney, Streetwise Lookout" does no proc as intended with "Voice of victory"
0 votes -
Copy Enchantment freezes the game when returned to game end of turn with Yuna, Hope of Spira (3WG, Final Fantasy)
Returning Copy Enchantment from graveyard with Yuna (3WG) at end of turn will freeze the game permanently. The timer keeps running, but you cannot pick any targets for Copy Enchancement.
Restart wont solve the issue either.
You will lose the game since you cannot pick any target for the Copy Enchantment, even though you would have multiple options available. The selection dialog doesn't appear.
This is on Steam client.
1 vote -
Product Suggestion
Title: Proposal: Optional “Timed Queue” (Chess Clock Mode) for MTG Arena
Overview
I’d like to propose an optional game mode in MTG Arena called “Timed Queue”, designed for players who prefer a consistent and efficient pace of play. This mode would use a shared time system (similar to a chess clock) to reduce intentional slow play while leaving existing formats unchanged.Core Concept
Timed Queue would be an opt-in playlist where each player has a shared total time bank for the entire match.Each player receives ~5 minutes total match time
All actions draw from that player’s clock
When a player’s time reaches zero, they lose (or auto-pass priority)This ensures players are accountable for their pace without impacting others.
Key Benefits
Eliminates repeated roping: Prevents players from stalling turn after turn without consequence
Improves overall experience: Appeals to players who value efficient, respectful gameplay
Encourages skill expression: Rewards game knowledge and decisiveness
Fully optional: Does not affect new or casual players in standard queuesAnti-Abuse Safeguards
Track clock expirations (when a player runs out of time)
Repeated expirations within a short window trigger a temporary lockout from Timed Queue
Players are redirected to standard queues during cooldownThis targets repeat behavior without punishing occasional disconnects.
Optional Enhancements
Small time increment per action (e.g., +2–3 seconds) to smooth gameplay
Reconnect grace period for brief disconnects
Potential Ranked Timed Queue for competitive playersWhy This Matters
Intentional slow play and excessive roping can significantly degrade the MTG Arena experience. Current systems allow enough flexibility that some players exploit them, leading to frustration and disengagement.
An optional Timed Queue would provide a space where:
Time is respected
Gameplay flows naturally
Players can choose a faster, more competitive environmentClosing Thought
This proposal is about adding choice, not replacing existing systems. A Timed Queue would offer a better experience for players who value pace, while preserving accessibility for everyone else.
Title: Proposal: Optional “Timed Queue” (Chess Clock Mode) for MTG Arena
Overview
I’d like to propose an optional game mode in MTG Arena called “Timed Queue”, designed for players who prefer a consistent and efficient pace of play. This mode would use a shared time system (similar to a chess clock) to reduce intentional slow play while leaving existing formats unchanged.Core Concept
Timed Queue would be an opt-in playlist where each player has a shared total time bank for the entire match.Each player receives ~5 minutes total match time
All actions draw from that player’s clock
When a…1 vote -
Limited Match Bug
Limited match seems stuck. I was not given priority to do anything (cast anything, declare attackers, or resolve an Erode) after turn 3.
1 vote -
BUG(?) REPORT: Deadly Cover-Up Destroys Indestructible Creatures
On MTG Arena, whenever you cast Deadly Cover-Up with evidence collected, indestructible creatures are destroyed and placed into the graveyard. Not sure if I'm missing a rule quirk on this or not, but this shouldn't happen right?
1 vote -
Coram the Undertaker power not being calculated properly
Coram the Undertaker's power is being calculated off of total cards in graveyard instead of greatest power of a creature in graveyard
1 vote -
Sparky Persists after closing Codex
I accidentally clicked on the Codex of the multiverse on PC, and now Sparky is just staying on the screen no matter what other screen I go to. The attached picture shows me on the home screen with Sparky awkwardly pulsating there still.
1 vote -
Add option to turn off sound
Please add a user option to turn off sound completely meaning do not interfere at all with Bluetooth on the device. I often want to play with no sound while listening to something else on Bluetooth. Even if I lower all of the sound options to zero, the game still interferes with Bluetooth.
1 vote -
Add user option to show set name on cards instead of icon
Please consider adding a user option to show set name on cards instead of icon. There are too many set icons for me to remember. It would be easier if I could read the set name on the card or at least the acronym for the set name.
1 vote -
New set packs are still locked on the unlock date
The Secrets of Strixhaven I received for pre-release participation say they are available on April 21st, 2026.
It is currently 9:00PM on the 21st of April NZDT and they are still locked.1 vote
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