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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28820 results found

  1. Dragons and dungeons

    (Non urgent) (***=bug) (idea at bottom)

    Drag&Dung card style event

    0-4 matches. 2 losses. (0 being counted as a match)

    ***I had won my 4th match (not final) with 1 loss. I got 2000c and was booted out of event.

    2000c would be delivered if I had lost this match, also I must have all the card styles since I didn't get any.
    What should of happened was -> next match where if I won or lost I would get 2500c.

    (Idea) it would be nice to know you've collect all the styles in an event. I understand this may…

    1 vote

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  2. QoA - more cards with visible counter

    I love the addition of visual counter to Hallowed Haunting. There are many more cards that could profit from such help - for example Flunk, Michiko's Reign of Truth, or Topiary Stomper. Maybe even Ludevic, Necrogenius could show a number of cards in your graveyard?

    1 vote

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  3. Surtland frostpyre damage didn't register

    I broke Surtland, did 2 damage to each creature, but the opponent's damaged and stolen Inferno of the Star Mounts didn't register the 2 points (temp toughness remained 6/3). I thought maybe it was ground creatures only but no, it's all creatures.

    1 vote

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  4. purchased item

    Purchased the daily deal - but the card isn´t in my inventary... no where to see...

    3 votes

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  5. マッチング補正

    デッキを変えるたびにこちらに不利なデッキばかりとマッチングさせられる。
    クリーチャーメインのデッキを作ったら除去デッキばかり、コントロールデッキに変えればアグロデッキばかり。
    毎日毎日もううんざり。たかだか1勝するだけで1時間かかるなんてゲームとして成立してないんだよ。

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Cannot Sacrifice Eater of Virtue

    I had Eater of Virtue today in the Traditional Sealed event. In two different matches I had a game state where I wished to sacrifice the Eater of Virtue to a "sacrifice artifact" effect.

    In both cases I had a creature exiled with the equipment. Arena would allow me to look at the stacked cards and select the Eater, but when I clicked "Done" nothing would happen. It would just take me back to the screen to select the artifact to sacrifice.

    I may have lost these games anyway but being unable to perform the action in the arena client…

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  7. buy multiple packs with gold

    let me buy multiple packs with gold.
    its so fcking simple, why do i have to click three times in different screen parts with another half second server delay to buy 1 pack? Its not gonna make me buy gems its just gonna annoy the fck out of me and waste my time.

    5 votes

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  8. Game Crashes

    I was able to play the game without any major issues until the morning of 10th March 2022 (Australian time). Since then whenever I go to play a game my game keeps crashing. Was there an update rolled out around this time that's causing the crashes? I've tried 4 games and it's crashed every time. Can anyone help with what to go to stablise the game so I can play it again? I run a Mac.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Standard Brawl Esika, God of the Tree Meta

    Tried playing some Standard Brawl and 75% of matches were paired against Esika, God of the Tree // Prismatic Bridge decks. Also, got a streak of being paired against it 5 games in a row. Either that commander is being played so much it is 3/4 of the entire Standard Brawl meta and should be banned or the matchmaking algorithm is actual garbage and the code needs to be re-written.

    6 votes

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  10. Momir gems

    Playing the Momir event today i should have received gems instead of a 5th copy of a rare card i already own (Ill-Tempered Loner to be specific), yet my gem counter is the same as always and i'm pretty sure i haven't earned vault points.
    I'm not the only one that experienced this bug

    6 votes

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  11. Instant speed spell un-castable on opponent's turn

    I believe I encountered some sort of bug just now. I am playing on PC. The game in question was a ranked alchemy match in diamond ranking. During my opponent's turn, I was attacked by a Rahilda, which is a mono-red card. I had two Vanishing Verses in my hand, with all the necessary mana available to cast them, but was unable to cast the spells. I paused between attack steps, in order to stop the Rahilda from triggering, but was not able to cast any spells. There was nothing on the board, or any apparent effect, which would prohibit…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Alchemy card ratio

    Hi Wizards,
    As well as your very poor attitude with Alchemy downgrading cards people have for Historic and Historic Brawl, the card ratio in Alchemy Innistrad makes it very hard to collect. Since two thirds of the cards are rares, opening packs very quickly completes the uncommons so the return on packs for cards is very, very bad. I hope that you improve this poorly implemented format before releasing any more cards for it.

    5 votes

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  13. Baldur's Gate sealed bug

    I started the Sealed event and had 2 losses and 1 win. In the very next game my opponent resigned the game, however MTG Arena took that as a lose for me, even though, I should have gotten +1 win. It gave me the rewards as usual but it's unpleasant to throw an attempt for progressing in 2000 gems event away.

    1 vote

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  14. "Shop" Card Concept

    The card type would d be either "artifact" or "enchantment" and subtype would "shop".

    Blacksmith forge- Tap and cast a spell from Blacksmith's spellbook. Only use treasure to cast spells this way.

    "Item Shop" and "Apothecary" would work the same, with the appropriate spells.

    1 vote

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  15. Product Suggestion

    Hello guys. I hope you are having a ggod day.
    I play Magic since like 2002 or less. In the last year i play a lot of Magic Arena and sometimes i love to play some quick drafts. Recently i took a little disappiontment. I like to play Standard, i also understand that someones like Alchemy but for me is a very expensive format, because i dont have a lot of wildcards. In the last draft rotation you put Baldurs Gate and now, if i want to play a draft, i have to play in a format that doasent give…

    1 vote

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  16. Please revert the draft deck view

    The UI for looking at deck statistics has recently changed. Now 3/4 of the screen is devoted to selecting avatars, card sleeves and pets, and it's much harder to me to see information about my deck. Please change this screen back! It was much more useful before.

    Particularly for NEO, I often check my artifact and enchantment count mid-draft. Previously, this was visible above the fold, and I could see the graphs the entire time while scrolling through card types in my deck.

    3 votes

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  17. Land draw in sealed is just scripted.

    In the 50% of the time you draw wrong land that makes you die doing nothing. 16 lands, 8 per color, you draw 6 of the same color, this happen 50% of my games, this is not fair and you die doing nothing because most of the time you keep drawing other color cards. The game is scripted, just assassinate you to make you pay more for gems. FIx this or i'm gonna uninstall, this is a scam, non way is just misfortune, probability is a different thing.

    13 votes

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  18. Oppenent Conceded, I lost point

    Opponent won game 1, conceded during sideboarding, screen said "Victory" and I lost a point.

    5 votes

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  19. deck organizer

    Hi, I would love to see some more sophisticated deck organization in the client. Right now, it feels like if you have more than 10 decks, it's just a mess to look at and select a deck. It makes sense to dedicate maybe 5 spots to recently played/built decks, but outside of that, we need folders (beyond just the "favorites" option) to be able to do anything with the 75 deck slots allotted. We also need better options for how we select decks in the play blade menu; how about color selection? Maybe a deck type selector? Really, allowing the…

    8 votes

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  20. Esika’s chariot

    Upon the recent changes to some cards I.e Esika’s Chariot specifically, I have all 4 copies crafted but when I go to add them to a deck it adds the old card and not the newly changed one and no matter what I do or format I cannot get the new one to add to any deck, I have no trouble with any other cards except this one

    7 votes

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