MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3373 results found
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MTGA doesn't connects (connection lost error)
I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.
2 votes -
Muldrotha rarity Issue
So is Muldrotha rare or mythic rare? I have been trying to craft anew copy of that card, but CAN'T, Muldrotha's rarity on the card says mythic, but apparently i need a rare wild card.
SO WHY ARE THEY MYTHIC IF IT SAYS I NEED A RARE WILD CARD, I HAVE MYTHIC WILD CARDS, SO I SHOULD BE ABLE TO MAKE A NEW COPY OG THEM.1 vote -
The store is freezing up
In the latest Android update, opening the store lags and freezes the game while loading the product images. The client must be restarted to recover.
2 votes -
Game running unplayably slow on Android since Feb 26 update.
Since the February 2026 update, Arena has been running unplayably slow on my Android - as in, simply entering a game took so long that by the time I saw the opening hand, I'd already timed out. I've tried restarting the phone but this hasn't helped. Other apps and games on my phone are running fine.
1 vote -
Exploiding
I have played against a Japanese or Chinese or Japanese and I did no mistake and the I blocked with my Rabbit and he did one damage to him he had 2 toughness, I had 20 livepoints and then poof . 0
1 vote -
Incorrect rules interactions with kroxa and corpse explosion
Incorrect rules interactions: i saw that when you play brawl using as commander "Kroxa, Titan of Death's Hunger" and while he's in your graveyard you exile him with Corpse Explosion to do 6 damage to the whole board, if you choose to put in the command zone, you can see that corpse explosion has "saved" the 6 damage that it should do but when it resolves it does nothing, even though it should work with the normal rulings
1 vote -
Won first game of a Premier Draft, but back in lobby it shows zero wins or losses
Won first game of a Premier Draft, but back in lobby it shows zero wins or losses. This was after I did a draft and was skipped over for about 20 picks, which I've never seen before (separate bug report made).
2 votes -
Can't idenify Jeskai Revelation targets
Jeskai Revelation puts up two arrows with no indication which is being returned to hand and which is taking 4 damage. This makes responses difficult.
See attached image. There's no helper text even if you hover on each target.2 votes -
Login
I don't like that I have to log in with my email and password every month it's very annoying and your user experience suggests to me that you're not even an application but a ****** product that I use where I'm guaranteed to struggle with remembering my password and using it every time I have to login. Why even have an app if I'm not logged in every time that I open it I might as well use the browser version of what your magic the gathering arena does. I also struggle with being in the middle of a match in magic the gathering arena and my internet cuts out and I can't click anything or move forward with an action that I was planning to make. There must be some streamlined way to keep my match running in the background while I'm trying to execute and finish the match itself. The general impression I have is that your application called magic the gathering arena is half-assed half thought through and not solving the problems that I'm experiencing. Every single app out there nowadays has a an experience where I click the icon on my phone and then I can just use the services inside of the applic. How can a Hasbro owned company not give an experience like that when you're a billion-dollar company it's very frustrating. Because of the login issues and the connectivity during matches I'm forced to uninstall your app and abate any future purchase of packs or whatever you want me to buy. I would love to support your company and I love playing your games but because the magic The gathering arena user experience is so poor I'm forced to not use your app or website experience. I have no choice but to ignore you as a company in an entity for months at a time until I hope that one day I will log in with my username and email and be first of all given the correct auto saved password to enter and then secondly kept logged in each time that I want to play the game. I've already waited 7 months from the middle of 2025 for you guys to figure your s*** out but you still haven't and I don't like that. Please do some update that will fix the login experience of your application because for some reason you stand out compared to every application that I use in my life as a horrible experience to the point that I'm not willing to play games in arena because it's so frustrating. Another thing you have to fix is the companion versus arena application requires separate logins so every time that I want to leave one application and use the other I must also log in why can't you just connect the login experience between the two applications. The value is very high of what you're offering but you're execution is very very poor and I do not wish to give you any money or any more feedback until you fix your simple login issues. What will it take for someone to get their s*** together to fix the login experience for magic The gathering arena it's way too much and I don't appreciate it. You're investing so heavily in making an application experience for people but you're forgetting a really crucial primary unavoidable point of interaction with your application. P let me log in once and never think about logging again The last thing that I wish to do is access my saved Google password copy and paste it out of my browser and paste it into the application password field every single time that I want to use your application.
I don't like that I have to log in with my email and password every month it's very annoying and your user experience suggests to me that you're not even an application but a ****** product that I use where I'm guaranteed to struggle with remembering my password and using it every time I have to login. Why even have an app if I'm not logged in every time that I open it I might as well use the browser version of what your magic the gathering arena does. I also struggle with being in the middle of a match…
1 vote -
crash
During two of my cube drafts the game has crashed on PC while in a draft. Specifically this happens when you are dragging a card in the pack to be placed in the deck area and the timer runs out. When that happens the game picks a random card and freezes up. It then gives you a "unexpected pick error" and the game closes out. This has happened twice accross two drafts so it should be reproducible.
1 vote -
Service drops on Android
Service drops on my android are basically a death sentence, due to the long load time for the game. Also the boot up is inconsistent. Sometimes it will return me to the match, sometimes it takes me to the main screen, then I clicked to begin a new match it will put me back into my current match, sometimes the que just keeps counting and I lose. Im not to tech savvy but it seems like consistency would be ingrained in the coding and I dont understand why it would vary.
1 vote -
デイリークエストが一切出現しません。
MTGアリーナをインストール後、カラー・チャレンジやスパーク・ランクなどをクリアしてからも、一度もデイリークエストが出現していません。
500Gか750Gが貰えるデイリークエストが一日一度定められた時間に一つ出現し、最大三つまで貯まる……という話ですが、時間になっても一切出現しない日が延々と続いているのです。
その為、デイリークエストに挑戦して上記のゴールドを貰う機会をゲーム開始からずっと失っており、このままでは他のプレイヤーよりもゲーム内資産を増やすスピードが劣っていく一方です。
恐れ入りますが、調査及び対応をお願いいたします。1 vote -
Got discconected during a powered cube draft, without the game informing me When I understood what happend, the game was already lost
I got discconected during a powered cube draft, without the game informing me (cards could still be moved, timer was still running, etc.) When I understood what happend, the game was already lost. In Addition tp potentially losing Gems(It was the last game in BO3, after having won against the first two opponentrs - in this last game, the scorewas 1:1 when I was discconected). It is just really frustrating, being in the last game, which decides wehther I "trophy!"or not, to loose not to my own misplays, but to a connectivity problem. According to our system, our internet connecttion was not at fault so please find a method to reduce such problems- and make sure the player is immedaitely informed.
I got discconected during a powered cube draft, without the game informing me (cards could still be moved, timer was still running, etc.) When I understood what happend, the game was already lost. In Addition tp potentially losing Gems(It was the last game in BO3, after having won against the first two opponentrs - in this last game, the scorewas 1:1 when I was discconected). It is just really frustrating, being in the last game, which decides wehther I "trophy!"or not, to loose not to my own misplays, but to a connectivity problem. According to our system, our internet connecttion…
1 vote -
crashing
Quick draft Turtles crash.
I have played in 3 quick draft events for TMNT. and each time I've had my win streak ruined (typically when im 5/7 wins in with no losses) by the game crashing during a match and not allowing me to make any plays. Its as if my screen is frozen, however the game is continuing on and runs out of time causing me to lose the match.
I've had my potential to win events crushed and I feel extremely cheated by these bugs and its happened EVERY time. What's going on?
1 vote -
double planeswalker
I just played a game and my opponent played two Kaya planeswalkers that were identical. There was no status effect permitting the second to be in play, therefore it violated the Legends rule. The second Kaya was casted card and not a token. This obviously resulted in a significant power swing in favor of my opponent
1 vote -
Scrolling issue on Mac
On Mac, the store page doesn't allow correct scrolling. The slightest motion on the trackpad gives the bar an epileptic seizure and sends you either at the beginning or at the end
1 vote -
選択肢が消えた
忍耐の記念碑の誘発時に戦場を確認し選択画面に戻ったら選択肢が非表示になり何もできなくなった
1 vote -
Game actions timing out
Game actions timing out.
In limited events, actions can't be completed without timing out. It doesn't appear to be a server error as there is no glitching etc with the game graphics. Sometimes the actions resolves at the end of the time out rope, sometimes the action gets skipped. It causes game losses and hesitancy to spend gems when you know you are going to lose to a technical issue. It appears identical to many posts here already eg:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.
Expected results: Game actions should process immediately with normal server response times.
Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.Game actions timing out.
In limited events, actions can't be completed without timing out. It doesn't appear to be a server error as there is no glitching etc with the game graphics. Sometimes the actions resolves at the end of the time out rope, sometimes the action gets skipped. It causes game losses and hesitancy to spend gems when you know you are going to lose to a technical issue. It appears identical to many posts here already eg:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual…
1 vote -
Bounce Effects Cause the Game to Freeze
The game freezes whenever I bounce a creature to its owner's hand. I am playing Arena on Android. It has frozen each and every time I cast Pest Theft or attempted to use the Ninjutsu ability.
1 vote -
Mindslayer should not be in arena
Mindslayer is a card where shouldn't be in arena due to there's only 1vs1 since you can control opponent permanently with earthbend , it's make no fun anymore
1 vote
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