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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28856 results found

  1. I'm tired of getting insulted by this game's economy

    I'm a whale on this game. You can verify my purchase history.

    With this game it's always a feels-bad after I spend money to buy gems. With the economy stream I expected better treatment from you, but instead felt very insulted. After 3+ years of playing your game non-stop (you can verify my account's history), I finally took the decision on stopping and taking a huge break.

    Not only did you insulted us all with your plans to fix the economy, but you don't hear the message loud and clear from your players! WE WANT DUSTING! WE WANT BETTER REWARDS!…

    3 votes

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  2. Thoughts on how to fix the Arena economy

    Anyways, heard you made an economy stream, but I felt that many of the suggestions you made to improve the economy were a bit off the mark, so I wanted to provide my input to the matter.

    The Arena economy runs on a couple of metrics. First, there is cards earned, which given the current economy, can basically be reduced to rare/mythic cards earned. Next, there is cost above return, which is the cost of the event or pack, minus the currency you get from it(and you probably don't want players to generate more currency by playing more, since that…

    3 votes

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  3. Game froze forcing reset

    Game froze after casting Invoke Justice. Timer ran out on opponent before resolution but they did not time out, could not even end match by conceeding, had to force quit and restart Arena.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Opponent froze

    Mid-match, my opponent stopped responding. The timer clicked down, but then it stopped as well. Rest of the program is NOT frozen; I can click around the screen, click on cards, open the menu, even concede. I can alt-tab away and return to the game, something I cannot do when the game crashes. But I cannot proceed.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Purchased 20 NEO Alchemy packs, became Innistrad

    I purchased the new NEO Alchemy Pack deal, opened one pack, exited to post about it to my friends, reloaded the app, and now all my packs are Innistrad Alchemy.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  6. Opponent Did Not Lose With Negative Health

    I was playing in the ranked ranks and I came across an opponent who did not lose the game after the hit points were below 0, he continued playing as if nothing had happened.

    63 votes

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    49 comments  ·  Gameplay  ·  Admin →
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  7. Ban tibalt trickery in all format NOW

    Tibalt trickery has nothing to do with the game of magic yet i run into it almost three in five games when i am not playing on the ladder. Its is beyond idiotic, completely ruins the game and is simply an affront to everything Magic suppose to stand for.

    Either fix the match up system or ban the card. But this cannot go on. Honestly which idiot designed this card in the first place!

    15 votes

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  8. Alrund´s Epiphany has

    Alrund´s Epiphany has the wrong casting cost when foretold sometimes. I saw it third time today, therefore I made a screenshot and downloaded the log file.

    This is serious issue, bud I do not what exactly iniciate the bug.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Game closing out randomly

    Since the last update on iPad, the game will frequently crash in the middle of a match. When I reopen, instead of taking me to the game in progress like it used to, it takes me to the starting screen and yet still counts it as a loss.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. My mastery pass rewards seem to be delayed.

    When I rank to the next level of mastery pass, my exp is perfectly correct. But my rewards are delayed, they take about halfway between level to show up randomly. Not based on exp gains or wins.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. Torment of Hailfire not letting me select any choices after sacrificing a nonland permanent?

    During a game of Historic Brawl, opponent was playing Tinybones, Trinket Thief vs my Rhys, the Redeemed deck (I have no idea if these are relevant to this bug, but I'm doing this as thoroughly as I can nonetheless.)

    After my first selection of discarding a card (Helm of the Host, and one other card underneath it, Gateway Plaza,) I selected the "Sacrifice a nonland permanent option" for Torment of Hailfire to sacrifice one of my 1/1 White Human Soldier tokens. For some reason, it would not sacrifice the token, as well as after I clicked on the token to…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  13. Momir tokens don’t copy mana cost

    I was playing the Momir event and had a Blight-Breath Catoblepas come in when I have 5 devotion to black. I targeted a 4/4 creature and it got -0/-0. Tokens that are copies of creatures are supposed to copy all values, including mana value

    1 vote

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  14. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Pay To Win Is Obvious

    It's been quite obvious over the past few days that pay to win is a thing. There is clearly a weight towards players who spend money on skins over those who don't, and the kicker to this is that it's exploitable with the new hand-smoothing algorithm. Players can spend exorbitant amounts of money on packs, load their decks with 200+ cards and pull perfect hands in the first 3 rounds nearly every game. These players are very easily distinguishable due to the vast amount of card styles they have in their decks as well. Conversely, whenever I run into a…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Skyclave apparition on Tamiyo, compleated sage error

    Skyclave apparition is able to target and exile a Tamiyo, Compleated sage when Tamiyo is a 5 mana value card and skyclave apparition is only able to exile mana valued permanents of 4 or less.

    My opponent was able to exile multiple Tamiyo, the compleated sage with their skyclave apparitions during our games.

    This occured on PC.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. inquisitor captain

    inquisitor captain is not triggering correctly

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Hullbreaker’s Horror Should Be Legendary

    If you’re going to foist this incredibly overpowered “I WIN” card on us, at least make it legendary so we don’t have to face two of them.

    6 votes

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  19. Full control

    Full Control should stop play on every opportunity to play an instant card that players have.
    as such one should be able to cast an instant after a creature has entered the battle field. before the opponent plays another spell or land card.
    Not having these stops makes it very annoying to play control decks that rely on fine stops like this.
    as an example. opponent plays a creature that has a land fall trigger. I let the unit hit the field. Opponent gets to play land triggering the landfall effect before I can play my instant speed kill spell…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. 11 votes

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    2 comments  ·  Store  ·  Admin →
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