MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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29280 results found
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Vesperlark loop
Playing on Android, I cast a wrath of God into two vesperlarks on board, nothing in graveyard to get back. Opponent gives one vesperlark perpetual -1/-2, which starts the loop only on itself with no life gain or loss in play. I think that opponent should just time out his turn doing a nothing infinite-loop, but the match ends and declares a draw. Where is the draw? His turn should time out, my spell should resolve, ultimately leaving both larks in the gy. I feel I was cheated out of a win in an event match, which will result in lower placement and prizes, if someone could get back to me about this I would appreciate it, thanks!
Playing on Android, I cast a wrath of God into two vesperlarks on board, nothing in graveyard to get back. Opponent gives one vesperlark perpetual -1/-2, which starts the loop only on itself with no life gain or loss in play. I think that opponent should just time out his turn doing a nothing infinite-loop, but the match ends and declares a draw. Where is the draw? His turn should time out, my spell should resolve, ultimately leaving both larks in the gy. I feel I was cheated out of a win in an event match, which will result in…
7 votes -
Salve, ho perso un draft per un errore dell'abilità della carta Shigeki, Visionario di jukai
Salve, ho perso un draft premier per l'errore dell'abilità della carta Shigeki, Visionario di jukai in quanto non mi consentiva di accedere al cimitero per scegliere le carte da riprendere in mano. Solitamente questa abilità funziona già con altre carte. Stavo giocando da Computer. Chiedo gentilmente un rimborso.
1 vote -
Infinite loop with cleric class and scurry oak but player leave and timer doesn't go out, i'm forced to surrend
i can easy win the game with removal but that toxic player leaved the game and countdown is bugged
2 votes -
If leave the game running and walk away for few hours and come back the search will never find but it will let u search for hours. Vee
Hello i am on pc, windows 7 i am wondering why if i leave my pc on for several hours and come back to the game open still running " my cat likes to listen to the music" so i leave it open, when i come back and then search for a game it will search for over 24 hours if i let it and never finds a match, i have to reboot the game every single time i come back to get it to find the match, it be alot cooler if when i went to search it told me that the game needed to reboot and then auto rebooted instead of letting me search endless with out ever finding a game, idk if this is a bug or just how the game is coded but i know its not a big deal but i feel like the game should understand that there is a problem with being able to find the match being out of sync with the search system just because the game has sat for a few hours open running its fine that things need to refresh or update or reload but its not fine to just let a man search it does this 100 % of the time so its pretty easy to figure out, wizard of the cost ask ur self if u have ever sat searching for more then 5 mins wondering what was going on?? i have never searched for more then 5 mins for a game when i have it runnning correctly how many people must this be happening to and they come back to play a game and sit there for 5 mins 10 mins 20 mins and then say ehh i am do something else, is this something that can be fixed or addressed or is this something that isnt worth ur time to put thought into, thanks for reading who ever u are reading this the game is super fun but i dont want to think people could be searching some times and not finding a game just because of this issue lets keep everyone playing Vee king out!!!!! sorry no screen shot attached ur going to have to recreate it ur self if u feel like searching and never finding a match i am not going do it just for a picture because i know i can just reboot the game and play. more future bug reports coming soon thats if your willing to hear them out the the future of magic could be arena but u have to focus on building the best game you can bring us and i look forward to that.
Hello i am on pc, windows 7 i am wondering why if i leave my pc on for several hours and come back to the game open still running " my cat likes to listen to the music" so i leave it open, when i come back and then search for a game it will search for over 24 hours if i let it and never finds a match, i have to reboot the game every single time i come back to get it to find the match, it be alot cooler if when i went to search it told…
1 vote -
Game takes a long time to load and occasionally kicks me out mid match
I am having issues. The app is taking a really long time to load on my IOS iPad. It also kicks me out or crashes occasionally mid game or just when it is first loading. It happed twice last night out of the 4 games I played. This has been happening for some time but I didn’t mind until I was suspended for 3 days from taking too long in matches. I am 90% that I am taking too long in matches because of this bug. I think if it crashes mid match or at the beginning it will cause me to time out and get penalized. I need help fixing this because I think the game will ban me if I continue to play with it occasionally crashing. Thanks ahead for any help.
I am having issues. The app is taking a really long time to load on my IOS iPad. It also kicks me out or crashes occasionally mid game or just when it is first loading. It happed twice last night out of the 4 games I played. This has been happening for some time but I didn’t mind until I was suspended for 3 days from taking too long in matches. I am 90% that I am taking too long in matches because of this bug. I think if it crashes mid match or at the beginning it will cause…
2 votes -
Game crash
Since the lastest update when I am playing on my phone whenever a game ends the app will shut itself and I have to reload after every game.
2 votes -
rigged
******** with your rigged ****!
26 votes -
Daily rewards / mastery disappear
After completing the daily Quest and claiming a pack, my daily rewards disappear and my mastery tree disappears, and I get no credit for victories.
Platform: Android. Started yesterday after Strixhave update, confirmed today.23 votes -
Z-fold 3 5g issues in game
Frequently when in game flashy card effects cause a screen freeze requiring a game restart. Often cards outside the hand which can be activated or cast from exile/GY are unselectable (this also requires a game restart to fix). Upon game restart a message saying my max hand size is now 0 appears sometimes but the game does not enforce this at end turn. Images attached.
3 votes -
Lost when casting opt in Decathlon
I had 4 wins on the dechathlon finals when I lost a game due to a bug. I was going to win on the turn. I just lost, no reason why. I had over 8min on my clock and 26 of life, opponent had nothing on the battlefield except lands, only one of which was untapped.
There was a trigger from my liliana on the stack due to an opt I had just cast (drain 2), nothing else.
MTG Arena version 2021.12.10.3971.904583
Playing on PC, Windows.
2 votes -
Did not receive mastery reward retroactively when bought the mastery pass
I bought the mastery pass at level 63, but only got as retroactive reward the Sorin avatar - no cards, gold and specially no wildcards (I had 7 rare 0 mythic before buying the pass, and I still have the same number of wildcards.
3 votes -
Deckbuilding: Can't select basic land as default like favorite sleeve
The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as my default land to be used when deckbuilding?
Alternative - can I hide cards I don't need or where the artwork is offensive?The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…
87 votes -
Tergid's Lantern Breaks rounds
Tergid's Lantern's First ability, when used after selecting attackers but before the second player selects blockers, removes the ability for the defending player to cast any instants before choosing blockers skipping straight to choosing blockers with no ability to cast spells. Lost games because i couldn't cast an instant before combat unless it was during the opponent's main phase before declaring attackers or using the card's ability. please fix.
1 vote -
Non-Meta Constructed or Free Limited Rooms
Think MTG Arena needs regularly offered, free limited events that mix and match standard sets (perhaps for which cards are not added to your collection, in order to preserve the economics). The format desperately needs options that encourage players to be more creative and explore available synergies in the sets beyond meta decks.
Alternatively, a (probably unenforceable), optional room, based on the honor system, for head-to-head constructed matches of non-meta decks.
1 vote -
I have been unable to draft my cards, the packs were passed and i did not see them
I have been enable to draft my cards, the pack was passing and i did not saw them, I want my draft to be reimburse and I cant contact the cutomer support, because I cant login
8 votes -
Broken constructed rank
I won 2 games in a row (for once) and didn't progress in rank. Currently stuck in Platinum Tier 4 just one step before Tier 3. This happened in Historic BO3.
8 votes -
color challenge 5 unable to find opponent
Inactive arena account completed red and green challenges last year came back to the game and completed 3 remaining challenges up to part 4. Now I am unable to find an opponent for challenge 5.
Tested on PC and iOS same result
When I queue for the 5th challenge it begins to search for an opponent the maximum time I waited was 40 minutes and I was unable to find an opponent in that time.
Find an opponent and allow me to complete the color challenge.
9 votes -
メタゲームチャレンジ中にて発生
こんばんは。
メタゲームチャレンジ中「記憶の氾濫」をフラッシュバックにてキャストした際2枚目のカードを選択できないバグが生じました。
そのまま時間切れにてそのゲームは敗北してしまいました。
ログを添付して報告させていただきます。2 votes -
シールド中のフリーズと敗北
シールドイベントをプレイ中にフリーズし、すぐにアプリを再起動しようとしましたが一時的にログアウトした状態になり中々元に戻らず、そのまま敗北扱いになりました。ジェムの返還を求めます。2022.13.10.412.913722
2 votes -
Traditional standard tournament challenge/opponent conceded but I lose
I won because my opponent chose to quit in the Traditional standard tournament challenge.
But,after the match,my wins didn't increase and were counted as defeats.
Has anyone else experienced a similar situation?
2 votes
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