MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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25767 results found
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Opponent Withdrawl
I have been playing MTG for a long time (over 20 yrs.) and I love playing MTG Arena as I live in a very rural area, but I have a problem. I almost never actually win a game. This isn't because I'm not doing well, but is instead because 90% of the time my opponent will withdraw from the game instead of completing it if they are about to lose.
Is there any way to make it so there is some kind of penalty or cost for early withdrawal? I understand, that sometimes people have to go (baby crying, someone at the door, etc.), but for someone to withdraw just so that they don't "lose" is massively unfair to the other player. How can I improve my deck or skill if no one will complete a game?
I have been playing MTG for a long time (over 20 yrs.) and I love playing MTG Arena as I live in a very rural area, but I have a problem. I almost never actually win a game. This isn't because I'm not doing well, but is instead because 90% of the time my opponent will withdraw from the game instead of completing it if they are about to lose.
Is there any way to make it so there is some kind of penalty or cost for early withdrawal? I understand, that sometimes people have to go (baby crying, someone…
1 vote -
Disconnect notification
Add a marker for if your opponent has lost connection. This way it is clear if they are trolling and need to be reported or have disconnected.
2 votes -
Runed Halo Shrine
Runed Halo not preventing damage from Shrine of Stone Fangs
11 votes -
el juego de cierra en medio de una partida
en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento
18 votes -
Game Crash during draft and sealed
i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
I want my sealed and draft crystal back!17 votes -
Some Unity error and deciding to discard a LAND on T1 with only 2 land in hand?
Seriously. Game keeps crashing with a random Unity error. Minimum specs are not the issue.
Then while out of the game, on T1, the "AI" decides to discard a land... A LAND? no no no no no
2 votes -
Game crashes during Draft, cant pick cards without the game crashing
Game crashes during Draft, cant pick cards without the game crashing
17 votes -
Unable to use evolving wilds during opponents turn
I have just had a game using an Omnath Locus of creation deck where I had left an evolving wilds untapped to trigger during combat on My opponents turn. the game skipped my chances to trigger the evolving wilds ability treating my responses as having no abilities , skipping the chance to activate it to allow me to search for a land and trigger Omnath Locus of creation Landfall ability to gain life and therefore survive the turn
10 votes -
It appears people can drop out of matches they're losing and there is no winner or loser and it's not a draw.
Make sure if someone drops out of the game the leading player doesn't get cheated out of a win.
1 vote -
1 vote
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Improve customer confidence in MTG, and implement product redemption keys into real-life physical products.
I sent this via email, but got seemingly auto-replied to by a routine copy-and-paste message telling me to come to the forums... Corporate run arounds, what-have-you, so I'm doing just that, lol. Anyway, I'm going to just get the rough stuff out of the way:
This game's model makes me uncomfortable to invest in.Now, some background: I've spent thousands of dollars a year on the Pokemon TCG for about 20 years now (I'm 28), but I'm looking to get away from the game and replace it with something more intricate and challenging... And I've been looking at MTG, as it's the best card game on the planet bar none... However, due to where I live, I never really have anyone to play with, so digital is the way to go.
However, MTG Arena has a huge, huge flaw: I have no confidence in its model that it's going to be here 5 to 10 years after I dump hundreds to thousands of dollars into the service a year... This is solely because the online game is not tied to the physical one at all, and due to the history of Magic's digital games being abandoned and short-lived, I have very little faith that MTG Arena is going to be around for very long, and as a result, I would lose access to everything ever purchased.
So, a recommendation: If you guys plan to keep this, why not take the Pokemon route and tie it to the physical product with redemption codes like the attached file to show consumers dedication to the platform? You could leave the in-game store inside of Arena; Just simply add redemption codes to booster packs, starter decks, or whatever you choose... I simply do not have faith that this product will be around in 10 years, and as a result, do not feel comfortable investing in it, but I really really want to, nonetheless... But, with that said, I need to get the last bit of something out of the way, too: "We currently have no plans to abandon Arena" isn't reassuring, due to the history of digital Magic The Gathering games which have been abandoned over the years.
It's not like it's a monumental task to do, either. MTG Arena already has a code redemption system built into it... All that's required is crafting a key generator, implementing it into the game, and adding an extra line of code onto the throw-away sheet of paper inside of the physical MTG products. Just a recommendation. Arena is a very solid game that shows promise, I just simply have no confidence in it.
Do some market research, Wizards. Truly. Go play with your competitor's product, as it is currently the better investment. I can't grow a collection with you, because you're attempting to bill me twice... The goal in business is to make money, but at some point you need to meet your consumers half way. Arena has the capability to be an absolute titan in the industry, but not with its current model, as it forces you to choose between digital or physical playstyles when they really shouldn't have to.
I sent this via email, but got seemingly auto-replied to by a routine copy-and-paste message telling me to come to the forums... Corporate run arounds, what-have-you, so I'm doing just that, lol. Anyway, I'm going to just get the rough stuff out of the way:
This game's model makes me uncomfortable to invest in.Now, some background: I've spent thousands of dollars a year on the Pokemon TCG for about 20 years now (I'm 28), but I'm looking to get away from the game and replace it with something more intricate and challenging... And I've been looking at MTG, as…
3 votes -
Trouble selecting lands
Cast scapeshift with 7 different land in play. When I tried to select lands to sacrifice the lands would also/instead collapse into a single pile that I had to expand again before I could try to select another land. Since I am selecting individual lands and they need to be spread out to do that they should automatically expand and be prevented from collapsing.
2 votes -
Misinterpretation of card abilities
"Narfi, Betrayer King" is listed below in the Japanese translation.
Unlike the word in the English version, it is all creatures."あなおたがコントロールしている、
他のすべてのクリーチャーは
+1/+1の修正を受ける。"2 votes -
There are no more FNM prizes for people who have done it every week
More FNM prizes need to be added to accommodate those who have participated every week. On the last one I only got one because that was all that was left.
1 vote -
received tezzerets gambit but does not appear in game??
fix so we receive what we get.
1 vote -
1 vote
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Button during block phase not responsive (iOS)
On mobile, IOS: there’s a bug in the block phase where the button will not work (both “no block” or “block”, despite choosing the blockers already) The only button that works will be the skip all phases, which ends up skipping more than intended. The animation to press the button plays, (it lights up) but the block phase/action does not happen. I notice when I press the button, the button and another icon above also mistakenly lights up at the same time, in the menu to select where to end/start phases.
Thank you.
2 votes -
Unable to cast Ugin with Titans’ Nest - iOS
While trying to cast Ugin, the Spirit Dragon using generic mana from Titans’ Nest, I am unable to select that mana. Playing on iOS, iPhone Xs.
2 votes -
2 votes
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Niv mizzet + curiosity circumvents rules on infinite loops
As I understand it Niv Mizzet and curiosity results in infinite combo where no interaction is possible, is this not against the rules. It should result in a draw not in a win for its use.
If this isn't the case why is the Vito + Exquisite blood combo not allowed.
11 votes
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