MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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6081 results found
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Ygra and Witness Protection
Ygra is still bugged! Enchanting Ygra with Witness Protection doesn't remove the ability that makes all other creatures food.
2 votes -
bitter triumph not working as instant
the instant worked in first game, but my second and third game it would not let me cast as instant.
3 votes -
jump in event stuck
jump in event button "play" became 'home' for a long time, but no fix and replay, click home will turn to main home page, plz fix it!
52 votes -
Friendly Brawl deck list card versions not matching after game start
bug=Friendly Brawl is automatically switching non-alchemy cards to their rebalanced versions upon issuing a direct friendly brawl challenge. Effectively making both deck options identical aside from the ban list. Friendly brawl is supposed to be non-alchemy & no-bans. It's currently forcing/switching to alchemy versions after you load into the match.
1 vote -
Incorrect values given for rewards when looking at buying levels
When clicking on the mastery pass on the steam version if you attempt to buy levels any packs that are paired with currency adds the currency amount to the graphic of the amount of packs you will get. Leading it to seem like you would get 4000 of some packs and 600 of others. I believe the currency amounts should be shown on their own so as to not confuse buyers.
1 vote -
Banned card (tamiyo) able to be used in the brawl challenge.
Opponent has a tamiyo inquisitive student in their deck despite the banlist saying that taimyo inquisitive student is banned.
1 vote -
Fix the shuffler
I just threw a draft token out of the window with a killer deck because I lost 2 consecutive games to the shuffler. Both games I had like 10 lands in the first 15 cards. I feel like I'm getting scammed. These tokens aren't cheap, I draft a killer then then I have to exit an event 2-3 because 2 consecutive losses out of 3 are to mana flood.
Here is the draft replay:
1 vote -
Lorwyn Eclipsed Mastery Pass Gave WRONG REWARDS
MASTERY PASS GIVES WRONG REWARDS.
In addition to level 4 giving 3 packs of EoE. When boosting 22 Levels to 26 it shows I was supposed to receive 4011 packs of Lorwyn Eclipsed and 603 packs of EoE along with 1200 gems. In my screenshots I DID NOT receive the correct amount of gems or packs as advertised. I only received 600 gems and the amount of the packs are completely messed up. I have messaged customer support for a WEEK with no resolution and this is unacceptable.
1 vote -
During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple times appear.I previously reported something similar, and received some gold as compensation. I no longer need any more gold, so I hope the above issue will be fixed.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
1 vote -
Preferred cards on deal
Why does the game pick a specific card and deal it to me and my opening hand almost every single game and it's not even a useful card. It's like the most expensive useless card at the beginning of the game. It wants to give me every single time like what the f*** is the problem. It's at the point where I have to remove cards that I don't want to remove because I just keep getting them so often and it doesn't make any f****** sense. One of like f****** a hundred cards and I get it more often than four of a hundred cards. It's f****** insane. Like fix your f****** deal man. The shuffle is f*****
Why does the game pick a specific card and deal it to me and my opening hand almost every single game and it's not even a useful card. It's like the most expensive useless card at the beginning of the game. It wants to give me every single time like what the f*** is the problem. It's at the point where I have to remove cards that I don't want to remove because I just keep getting them so often and it doesn't make any f****** sense. One of like f****** a hundred cards and I get it more often…
1 vote -
When do I get to play against the real deck
How many games do I have to play where it's the same preset decks over and over and over again? Like when do I actually get to play some real people who make their own decks? This is pathetic. Do not want to play against hair apparent 600 f****** times all right. It's f****** boring. It's f****** stupid. The same f****** thing happens every single f****** game WHERE ARE THE F****** REAL PLAYERS?!!!!?????
1 vote -
BRAWL CHEATERS
How do you justify the guy is literally has a spell for every single creature that I play three creatures three f****** spells. It's bro man. It's a hundred unique cards. There's no f****** possible way that's what the guy had in his f****** so your either forcing me to f****** lose the game or the guy's
Oh and guess what. It's exactly the same f****** commander that I've played about 600 f****** times .f****** cheating like I'm so sick and f****** tired of not being able to play any of my f****** ******* cards. The guy is a f****** card every single f****** ******* game. It's so ******* f****** unrealistic. What a f****** joke who the f*** wants to play against this s*** fix your f****** game. What a f****** joke f*** you guys manHow do you justify the guy is literally has a spell for every single creature that I play three creatures three f****** spells. It's bro man. It's a hundred unique cards. There's no f****** possible way that's what the guy had in his f****** so your either forcing me to f****** lose the game or the guy's
Oh and guess what. It's exactly the same f****** commander that I've played about 600 f****** times .f****** cheating like I'm so sick and f****** tired of not being able to play any of my f****** ******* cards. The guy is a f******…1 vote -
Battle pass
If I purchase additional levels, will I get the same number of boosters as listed?
1 vote -
1 vote
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Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
1 vote -
LGS Wins Added to Arena
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease), which would have been extremely helpful, but they were applied the next day when I was not going to go to a store and wanted to play on Arena. However, having your first six daily wins taken from you as soon as you log in is extremely demoralizing. The most important game wins are the first four, as they all grant gold, and the most gold. After that, it's two wins per 50 gold, and worse after ten wins.To sum up, applying the wins to the day you log in both takes away something that could have been useful (Arena wins on a day you went to your LGS), and does a disservice on the day you do log in in that it removes impetus to play.
My suggestion is that the wins be applied on the day/at the time you register the wins.
If the Arena devs are reading this, I was the guy who suggested on Twitch that we be allowed to look at our hands while we wait for opponents to decide to mulligan or keep. Thank you for implementing that change, as most suggestions are ignored by other online game devs.
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease),…1 vote -
bug: moonshadow dying to Honest Work
I had a Moonshadow die when Honest Work became attached to it. This shouldn't happen.
1 vote -
cant buy gems
I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page
20 votes -
Game reverts to windowed mode (from fullscreen) after match end
Game started in windowed mode, when it should have started in fullscreen. I switched it, but it would revert to windowed mode after every match
33 votes
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