MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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29280 results found
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Color Challenge Already Completed
I tried to play the color challenges to get the rewards, but the game is displaying them as already completed despite me never beating them, and I never got their rewards.
1 vote -
during draft was disconnected for 3rd pack without any notice
during draft was disconnected for almost full 3rd pack without any notice
1 vote -
Missing card
Crazy I just got those card and it’s missing . Who knows how many other card has disappear from my collection.
6 votes -
Spell stuck floating on screen, never actually goes on the stack
This has happened to me now several times, both on the iPhone app and in the desktop program. I will cast a spell and it will just float where it would be if it were on the stack; however, when I pull up the stack list it shows nothing. I am unable to cancel the spell and it never resolves. I can hover over other cards and we their details and even send emotes, but I can do nothing to get the spell to stop floating and I am unable to end my turn so I have to wait until I timeout, which uses up my time. Once I timeout the spell sometimes returns to my hand, but the other day the spell kept floating there—other spells would appear when set and it would even move so it looked like it was on the bottom of the stack but I could do nothing to get it back or get rid of it. I’ve attached a picture. Thank you!
This has happened to me now several times, both on the iPhone app and in the desktop program. I will cast a spell and it will just float where it would be if it were on the stack; however, when I pull up the stack list it shows nothing. I am unable to cancel the spell and it never resolves. I can hover over other cards and we their details and even send emotes, but I can do nothing to get the spell to stop floating and I am unable to end my turn so I have to wait until…
9 votes -
Failing Authentication changed PW and reloaded app
Unable to log in after reloading app due to same problem. It gives me a failed authentication error and prompts me to reconnect where it loops and repeats the process immediately after the log in screen. Using IPhone.
7 votes -
ネットワークエラー「イベントから退出できません」
いつの間にか、ヒストリックブロール祭りに参加したことになっており、【開始】を押しても先へ進まず「ネットワークエラー:イベントに参加できませんでした」と表示。一方、すぐにゲームを始める の【プレイ】を押しても、「イベントから退出できません」とのエラーで、プレイ不能。ストアでの購入も、「ストアエラー」となり、何もできない状態です。
PCの再起動と、アカウントからのログアウト・再ログインも試したが、改善せず。6 votes -
Wizards Class bug
The last node of Wizards Class grants +1+1 counters on draw. After i played Quandrix command to add +1+1 counters not only did it not add them i never got any counters for any subsequent draws after that. Cost me the match in ranked
4 votes -
Product suggestion
Explain How a Mono Black Deck Gets Blue Cards and Mana in their deck and are able to submit it for Historic Brawl
1 vote -
Voice of blessed not working as intended
When voice of the blessed receives +1 counters from other sources its not getting its self buff. Example: luminarch aspirant gives it 4/4 not working as intended.
1 vote -
A land's casting cost is not an ability
A land's casting cost is not an ability yet an enchantment can remove the casting cost? If anything is an ability then producing mana is and should be removed. Better yet just ban bloodsun
1 vote -
loading error
won't let me click on anything once the game loads on my pc laptop. i thought it was the wifi, but the new router loads the game, yet still won't let me click on anything. i've tried deleting other apps off my laptop to make room, i've deleted arena and reinstalled. nothing works :(
2 votes -
Olivia's Attendants Not Activating
「オリバクの随員」の自身を生け贄にしてカウンターが乗ったクリーチャーに破壊不能と絆魂を付与する効果が発動出来ない。
ブロッククリーチャーを指定する際、インスタントタイミングで発動しようとしたが出来ずに戦闘が開始された。
今回2回目になり、きちんと発動しない時とする時がある気がします。任意のタイミングで発動出来ないと致命傷になるので確認と改善をお願いします。2 votes -
Game is not leveling after i won a match in last 2 month.
In the last 2 month if Im won a match the game does not leveling up. No matter what kind of game i played hystoric/standard/alchemy.
2 votes -
Pact of Negation Did Not Counter Escaped Polukranos, Unchained
I tried to counter a spell (with pact of negation) in MTGA Arena Cube Draft.
The spell I was trying to counter was Polukranos, Unchained. It was cast from the graveyard with the Escape mechanic and my counter just fizzled. Because of that, I lost the game. I see no reason why this happened, so it must be a bug.1 vote -
Unable to cast Alrund's Epiphany with treasure
I had Alrund's Epiphany foretold with 2 treasures on the field. I played a Goldspan Dragon and attacked, giving me 3 treasures and the ability to make 6 mana from them. After attacking, instead of giving me the option to cast my Epiphany, Arena auto-passed priority as though I was unable to cast anything and ended my turn. Since both Goldspan Dragon and Alrund's Epiphany have altered versions in Alchemy, I suspect that might play a part, though I'm not sure how.
1 vote -
Geralf, Visionary Stitcher Zombie Token & Supernatural Rescue Tapped Issue
I had lethal if I swung out, since my opponent only had 1 untapped creature after I cast Supernatural Rescue. When I swung in, my opponent blocked with one of his zombie tokens created off of Geralf, Visionary Stitcher, losing me the game.
1 vote -
My opponent played Toxdrill, the Corrosive on his turn, then I played Toxdrill, the Corrosive on my turn. At the end of my turn, per the car
My opponent played Toxdrill, the Corrosive on his turn, then I played Toxdrill, the Corrosive on my turn. At the end of my turn, per the card text, each players side should have had 1 Slug Counter applied to each creature. Instead, 2 Slug Counters applied to all of my creatures.
1 vote -
Woe Strider Cube event loss
I was in a cube event down to 1 life, activated my woe strider end of turn and it killed me? Didn't lose life, still at 1, I just lost the game.
1 vote -
Bring back standard shakeup
Would love for this to be a regular feature in the game.
A couple of years ago standard shakeup made Teferi3 unplayable which in turn let me play a whole bunch of decks I wanted to try out and use a whole bunch of cards I wanted to play with. Given how limited the standard meta is at the moment I think a lot of players would be keen to bring standard shakeup back2 votes -
1 vote
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