MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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29280 results found
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Blocking Stonebinder's Familiar
Used Shambling Ghast to block a 2/2 Stonebinder's Familiar. Should have been 2/1 until end of turn but did not do any damage and Stonebinder's Familiar was still 2/2
Playing on an android, version 2022.13.10.1216.913722
1 vote -
Sleeves not showing
Neon Dynasty sleeves acquired in the mastery pass are not made available.
How can i retrieve them ??1 vote -
Product Suggestion
NEON ARCADE
R:16 M:4 Value per sheet3,200GTHE UNBROKEN BLADE&OUT OF THE SHADOWS
C:5 U:4 R:3 M:1 Value per sheet2,166GThe value of the reward is different for the participation fee.
We propose the following improvement plans.
A.
Participation fee 1,000G.
The reward remains the same.B.
Participation fee 2,000G.
The rewards are as follows.
4 wins 2,500 gold + 4 card styles
3 wins 1,500 gold + 4 card styles
2 wins 1,000 gold + 3 card styles
1 win 500 gold + 3 card styles
0 win 2 card style1 vote -
Frequent crashes (typically after Windows update or repair, always during gameplay)
Update your Support links for Minimum System Requirements: it points to the FAQ page, but the only system requirements I can find are for the Mobile app, not for the Windows PC App. I am pretty sure I meet minimum requirements, but cannot confirm because the requirements are buried somewhere I cannot find them.
The game crashes MY ENTIRE COMPUTER without shutdown (non-graceful) on a regular basis, always during gameplay, and the MTGA client always waits until the loss to fully reconnect after crash (so I always lose the game I was playing when it crashed). I cannot be sure of the pattern, but it appears to happen most often when a Windows 10 update was pushed or I have attempted system file repairs. I have had a crash of this sort on February 21, March 10, and March 13 (today).
Update your Support links for Minimum System Requirements: it points to the FAQ page, but the only system requirements I can find are for the Mobile app, not for the Windows PC App. I am pretty sure I meet minimum requirements, but cannot confirm because the requirements are buried somewhere I cannot find them.
The game crashes MY ENTIRE COMPUTER without shutdown (non-graceful) on a regular basis, always during gameplay, and the MTGA client always waits until the loss to fully reconnect after crash (so I always lose the game I was playing when it crashed). I cannot be sure…
1 vote -
Impossible win in events
Playing on events ..I play always in historic traditional and the other one wheee u can lose up to 3 games it become impossible to win average of 2 games ..so,è times I reached 4but usually not more than one or two.
.no matter how much time u spend and study for new card to improve ..
Simply if u don’t play mono dumb white life gain or green elf ..or red blue control the world u can’t win ,,and I’m bored to replicate a deck which is played. By 90per cent of users…why don’t u ban some of those cards..I think I’m not the only one bored to play now ..I ll quit soon if I must match always with the same decks ..
FrustratingPlaying on events ..I play always in historic traditional and the other one wheee u can lose up to 3 games it become impossible to win average of 2 games ..so,è times I reached 4but usually not more than one or two.
.no matter how much time u spend and study for new card to improve ..
Simply if u don’t play mono dumb white life gain or green elf ..or red blue control the world u can’t win ,,and I’m bored to replicate a deck which is played. By 90per cent of users…why don’t u ban some of those…1 vote -
can't choose card from deck
can't choose card from deck when using Neoform or other select card from deck actions - highlighted card does not appear under cursor, single clicking does not select card, double clicking changes which card is highlighted
1 vote -
Teclast P20
So I bought this Teclast p20 to play mtga on and it matched the minimum spec requirements listed on the website and I'm unable to play for some reason? It's 4gb and 8 core processor equipped but I'm unable to even download the game! Please tell me this is something that is a simple update to fix, I can play hearthstone on here so surely this can manage mtga?
1 vote -
creature put into play with not enough mana
Opponent put a legion angel into play on turn 2 with only 2 plains in play.
I could not target the angel with any spells (i had mana up and a vanishing verse) and when it attacked me the animation was different.
1 vote -
1 vote
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My opponent blocked with a noncreature enchantment
In a game of historic brawl, my opponent blocked with a Phyrexian Arena (which was not a creature at the time) and then recast the Arena for free from their graveyard the next turn. I was playing in Mac OS, so I can’t attach a log file. Bug occurred at approximately 2055 hours est.
1 vote -
Connectivity Error During
I experienced an odd connectivity error during my traditional draft that resulted in most of my picks being made for me. I had clicked the icon at the top of the draft that allows you to see where the packs are at the table. This worked fine the first time, but then I noticed that after passing a pack there was still a pack icon by my name even though there were no cards displayed. This time when I went to click to see where the packs were and to check if I really had one the draft table didn't come up. Worried I was missing a pick I tried to click home and then hop right back into the draft but I got stuck on the 'waiting for server' screen so I closed and re-opened the program but then it said I was unable to connect even though my internet was working fine and the status page said operational. After another try I was able to log in and get back to the draft but the same issue was happening where there were packs displayed by my name but no cards showing up and the draft table viewer was unable to be clicked. This time I waited thinking it was a visual glitch with the pack item and that maybe other players had experienced a similar error and that was why the packs were taking so long to pass. After enough time had passed that i was sure that wasn't the issue I had to close and reopen the program again to find the draft over with most of my picks auto drafted. I would appreciate a refund. Thank you for your time.
I experienced an odd connectivity error during my traditional draft that resulted in most of my picks being made for me. I had clicked the icon at the top of the draft that allows you to see where the packs are at the table. This worked fine the first time, but then I noticed that after passing a pack there was still a pack icon by my name even though there were no cards displayed. This time when I went to click to see where the packs were and to check if I really had one the draft table didn't…
1 vote -
Crawling Infestation wouldn't trigger.
Crawling Infestation did not create bug tokens on two separate turns when my creatures died. It worked when I milled a card and a creature went to the graveyard on my turn. On my opponent's turn I blocked with a creature card and it died and went to the graveyard, but no bug token was created. Then, on my opponents next turn I had to use another creature card to block since I wasn't getting the bug tokens I was supposed to, and again the card went to the graveyard but I didn't get a token, so I had to concede because I wasn't getting any defense.
Crawling Infestation did not create bug tokens on two separate turns when my creatures died. It worked when I milled a card and a creature went to the graveyard on my turn. On my opponent's turn I blocked with a creature card and it died and went to the graveyard, but no bug token was created. Then, on my opponents next turn I had to use another creature card to block since I wasn't getting the bug tokens I was supposed to, and again the card went to the graveyard but I didn't get a token, so I had to…
3 votes -
recieved no gold
I finished some dailies today but did not recieve the gold. Started with 4975 and want the last gold to start the Quickdraft, but didn't recieved the gold for my wins.
3 votes -
Stuck at "Cannot Attach" Please help
Cannot Log in under my account, mdreitlein@zoho.com. Can confirm software and hardware and internet connection are fine due to being able to log in with other account c.s.l.literature@gmail.com.
I have reached out to technical support and emailed them for the past 6 days, and all they have told me to do is reset my password, which I have done many times. The incorrect password error is red text on the main login screen, this is a completely different error.
Please see video to demonstrate. Please unlock my account, and retrain your customer service representatives.
3 votes -
Blood on the Snow cannot be played with manually tapped non-snow mana if you have other snow mana to tap
I tried to cast Blood on the Snow with three non-snow mana and three snow mana as I intended to activate Faceless Haven with my remaining snow mana afterwards. It would not cast and only gave me the option to cancel or auto-tap, with the auto tapper automatically tapping the maximum amount of snow land and leaving me with three floating mana.
7 votes -
5 votes
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Should win, the fight was continued
Hi team,
How you can see on the screenshot I should win this battle on standard event.
But the game considered I loose, can you rectify this please?1 vote -
mire triton abillity into the game declaring it a loss
Hey I was playing traditional cube draft and was in game 3 on PC.
I was about to win the game by playing mire triton to mill myself 2 more cards and play a thassa's oracle to win the game.
When I played the triton however the game ended and it gave me a loss.
Here is the 17 lands link
https://www.17lands.com/history/340c6df95523409b9e137a7924d9fe6f/0/2Is it possible to get a refund on my gold?
I have not continued my draft so it is still open in my account.
1 vote -
when will end step mana cost bug be fixed?
Closing statement isnt reducing its mana cost at end step. there are a bunch of posts about this. it just happened to me and it may have lost me the game. i cant imagine someone in an event they spent money on and this happens. Ive uploaded my log per requested.
2 votes -
Midweek Magic Level Up Not Working
I was playing Midweek Magic and I leveled up to level 12 in Mastery where I was supposed to get a pack. No pack was given to me. PC Player.
2 votes
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