MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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Can t enter any match
After last update I see rectangles instead of letters and cannot enter any match, it’s freezes on VS screen. Platform : iOS. Do you even test this app before deploying it on production? It looks like no effort was given. I’m getting tired how much bugs do you guys introduce every update.
9 votes -
Through the Omenpaths Premier Draft Error
I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.
5 votes -
Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules
In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.
16 votes -
"Unable to complete draft pick" bug in premier draft
During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.
76 votes -
Tutorial wisp keep popping up on my Home Screen
The tutorial wisp keeps on popping up every time I enter the Home Screen. Ever after completing all of my quest, it still says that I have a quest to complete. It is really annoying and is driving me insane!!! Why is there no option to turn it off!
4 votes -
Trample problem
I blocked a Bloated Contaminator that was also given deathtouch (so 4/4 with trample and DT) with a vorinclex (6/6 with trample). The 4/4 was able to still trample through and damage me. I don’t think that should be possible so I’m reporting it as a bug. Trample is defined as “excess damage can be assigned…” but the 6/6 should not have had any excess damage. Any thoughts?
11 votes -
Transformer sleeves do not complete their animation
Transformers sleeves do not complete their animation
17 votes -
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
152 votes -
Game crashes when trying to open new packs.
Game crashes when trying to open new packs received for completing challenges. Game crashes during matches- screen freezes and the only way to fix the issue is to force quit the app through task manager. Tried lowering frame rate and other visual settings but gameplay is still very glitchy and animations are not smooth.
3 votes -
Petition for Timeless Events in MTG Arena
Petition for Timeless Events in MTG Arena
Dear MTG Arena Team,
As a passionate player of Timeless, I would like to respectfully request the addition of dedicated Timeless or Timeless Classic events to MTG Arena. Timeless is my favorite format in Arena because of its depth, variety, and the ability to explore strategies across Magic’s history.
Currently, the only way to engage with Timeless competitively is through the ranked ladder. While this is enjoyable, it feels incomplete without events that allow players to earn rewards, test themselves in structured runs, and experience the format in a tournament-like environment, much like…
157 votes -
Gargle event bugged
I beat the challenge TWICE NOW where I win a game where I have creatures with no abilities. In commander my ONLY CREATURE is yargle. It literally is THEE ONLY CREATURE, and it says 0/1. Wth
3 votes -
Rigged
The game is a gigantic scam. The gameplay is deeply fake. I have given a bunch of money and still it's don't worths to play ranked or events. In an ideal world you should be in jail. I will stop to give you money and I hope alla other players do the same. It's time to understand that we can't support a game if it don't worth it's money.
10 votes -
Set Completionist II
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…
8 votes -
Stop asking me if I had fun.... until the shuffler is completely random the answer is NO!
How about you and anyone involved with programming the shuffler go outside get a rope and kill yourselves... this site will always be complete JOKE till the shuffler is COMPLETELY RANDOM... its ******** that no matter how much mana is in the deck you draw at 20% if best thats with a 50% mana deck .... ******** i have trsted this its a FACT.... until we are as even as it is on a tabletop this site will always be a joke I will always be that rock in your shoe ... fyi ... my computer science degree is coming…
28 votes -
FDN Collection Count Incorrect
the Foundation count is completely crap. I had 23 commons that I was missing (i.e. that I didn't have any single copy of), even though my collection count told me that I had collected at least 1 of every common in the set. Crafting 1x of those missing commons didn't change my count at all, so obviously those commons that I crafted didn't exist in the set.....
So - my request is that you get the count correct for the FOUNDATION set collection. Given that that set seems to be much bigger than the other sets I guess that the…14 votes -
Wild cards not redeeming properly/Lost wild cards
Deck building hang while attempting to craft cards. Took 3x the wild cards needed and still hasnt given me cards. Please refund my wildcards.
4 votes -
Yargle Eat the World did not complete.
I won a game using Charbelcher where Yargle and Multani was my commander and there were no land cards remaining in my library. Despite this, the Eat the World quest did not register as complete. If the quest requires that there be no MDFC cards with lands on the back face in the deck, this is not made clear.
12 votes -
Complete 3 Draft Matches **BUG**
Completed the 3 draft matches and the quest does not show as completed. Please fix so I can do the next one. Thanks.
7 votes -
Phantom interference does not counter spell
The 'Phantom interference' counter spell mode did not counter the 'Thunder Salvo' spell. I was not even given the chance to select a spell like you normally are when I played the counter spell on the stack. This resulted in a blow-out turn and their mythic lived to see another day. You'll never win a game after that.
7 votes -
Complete 3 Quick Draft Matches Reward Not Received
The quick draft quest for "complete 3 quick draft matches" did not complete after going 2/3 payed with gems, the quest mark is still there showing 0/3, i play on Steam. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab.
17 votes
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