MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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245 results found
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Card images not loading and extreme performamce issues
I joined a Power Cube Draft and experienced issues with rendering. ard visuals and performance.
Cards would only display the frame and background, except for alternate treatments which displayed more detail.
Between draft picks, my client would freeze for ~15 seconds and play the "card sliding into frame" sound consecutively the whole time. This prevented me from picking cards, which I couldn't see, for the latter portion of the pack. When the draft was complete, it took me multiple minutes to load the deck construction view, and interacting with it cause my client to freeze.
I'll attach some screenshots here.…
1 vote -
Product suggestion
We need a bullet style format. Quick as possible. Punishment for taking too long to do turns, pair them with other players that excessive amounts of time. Match making based on quickness, or rewards for quickness.
Roping or timing out has become a tactic to make the opponent quit, playing annoying decks like mono black or blue to "control" while taking excessive amounts of time with the only goal is to make the opponent quit. It's terrible for the casual player and it almost makes me not want to play when I take less than 10 seconds to do…1 vote -
Product suggestion
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…
1 vote -
Some cards are hard to read in the powered cube, because they use obscure prints
The card arts chosen for some of the cards in powered cube are really hard to read. I'm talking especially about the Breaking News prosperity showcase arts that you use for e.g. Mana Drain and Pest Infestation. Fractured Identity too. The card art is so busy and cluttered it strains my eyes to read it, and the font is so stylized it barely registers as English text.
Yes, I know that if you hover over the card, it will show properly legible text. But this is an arena draft, where you have very limited time to look at the cards.…
1 vote -
Player to Player interactions
Magic: Arena- Sometimes players are ******* ******** and I just don't need that kind of negativity in my mind or associated with my playing experience. I'd like to just be able to disable player emotes and phrases passively, not have to remember every match to Mute a player before the game begins. Sure, that makes those event emotes you design redundant, but they often suck anyways and don't really capture that "Magic Arena emotes are definately worth the money" vibe. I'd rather just not be affected by them as a player if its all the same. Also, there is no…
1 vote
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