MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5967 results found
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Deck Type List Blocked in Deck Details
When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.
8 votes -
Toph profile picture doesn’t show up in game
Toph profile picture doesn’t appear while in game, instead it’s Vivian I believe. Everywhere else it’s Toph.
12 votes -
My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
9 votes -
Golden Pack issue
I know you have some kind of issues going on with Golden Packs since the "Avatar: The Last Airbender" set came out. However, I just opened a Golden Pack and received gems for some rare card I already had 4 copies of. I thought the entire idea of Golden Packs was that I would be receiving rares / mythic rares that I did NOT have 4 copies of. What happened?
8 votes -
auto passed my turn with lions eye diamond
playing in the new power cube i was playing storm. i cast a lions eye diamond with an echo of eons in hand. before i could sacrifice my l.e.d the game auto passed my turn before i could do anything. next turn my echo of eons gets exiled from my hand...
11 votes -
Midweek Magic: Jump In!
My deck in this event, Rebelling Bounty Hunter, has 13 non-land cards. Yes, I have 27 lands in a 40-card deck. After 10+ attempts, it has proven futile to try to win a game with this deck. In most games, I only draw 2-4 playables and always have land in my hand. I truly don't understand why a deck with the highest cost card being 5 mana has so many lands. This will be the first midweek magic I am unable to complete since they started.
12 votes -
Bug during the tutorial
While playing the tutorial, during the 4th opponent, it has a bug.. it will not allow me to block but to move forward, I have to block.
26 votes -
cannot start a match
match making stalls in various stages sometimes abandoning the match after some time other times stays stuck without the opportunity to keep or mulligan
9 votes -
Service down
no gameplay possible
10 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Can’t Play the Game at all
Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me
10 votes -
Game freezing
Game freezing as soon as I enter a match.
9 votes -
Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
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STFU-SPARKY.PNG 84 KB -
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rank.png 765 KB -
Log20240118_192625.log 11988 KB -
Screenshot 2024-01-18 172919arena sparky bugged.png 3459 KB -
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Magic The Gathering Arena Screenshot 2024.01.18 - 06.45.18.66.png 3622 KB -
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UTC_Log - 01-17-2024 02.49.57.log 2061 KB -
Log20240116_172708.log 117 KB -
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16-01-2024_Sparky_bug.png 3923 KB -
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Screenshot 2023-12-20 151225.png 1667 KB -
Log20231210_105908.log 1017 KB -
Screenshot 2023-12-09 171008.png 73 KB -
Screenshot 2023-12-09 171239.png 99 KB -
Screenshot 2023-12-09 171133.png 191 KB -
MTGA_2023_02_14_09_29_09_843.jpg 505 KB -
MTGA_2023_02_14_09_20_46_087.jpg 547 KB -
MTGA_2023_02_14_09_28_56_023.jpg 455 KB -
MTGA_2023_02_14_09_20_36_323.jpg 374 KB
679 votes -
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astelli reclaimer
MTG Arena Astelli Reclaimer's abilities are not working. it says when the card "ENTERS" the ability should trigger. I've warped , summoned and summoned from exile. Nothing happened.
18 votes -
M21 Forest missing Mana Symbol
Bug as title, M21 Forest is missing Mana Symbol as shown in picture.
4 votes -
Didn't receive Fleem award
Didn't receive Fleem award
17 votes -
Sparky the ear defiler
Is the team incompetent or doesn't care? Even new players don't need Sparky. But the problem is that I've already finished the tutorial years ago, but every new major update, Sparky clutters my screen and didn't ask permission to be in my ears. Gameplay ruined because I have to turn voice volume off just to have some peace from the ear defiler. WOTC Arena team seems to not care because it happens every big update.
10 votes -
Tend the sprigs does not work with changelings correctly
I cast Tend the Sprigs with a Firdoch Core in play. I did not get the 3/4 treefolk despite having a changeling on the battlefield.
5 votes -
Companions not showing
My companions are not showing, it will only let me use my default companion
8 votes -
Booster Tutor doesn't work like it says on the card
Booster Tutor reads "open a sealed magic pack and reveal the cards." However, I didn't see the cards my opponent got to select from when they cast it.
Don't want a refund or anything, but I think this should be fixed. It's important game info.
13 votes
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