MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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827 results found
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When do I get to play against the real deck
How many games do I have to play where it's the same preset decks over and over and over again? Like when do I actually get to play some real people who make their own decks? This is pathetic. Do not want to play against hair apparent 600 f****** times all right. It's f****** boring. It's f****** stupid. The same f****** thing happens every single f****** game WHERE ARE THE F****** REAL PLAYERS?!!!!?????
1 vote -
Matchmaking
Standard Ranked matchmaking is broken. Doesn't matter what deck i use, I'm lucky to win once every 5-10 matches. almost every match I'm paired with someone that is using a deck specifically to counter whatever deck I'm using. i have tried multiple different decks, even had a friend whose Mythic rank help me build a solid deck that can beat most of their decks and still I am lucky to squeeze out 1 win on occasion.
3 votes -
Fabled Passage
I was unable to select any land, at all, from my library when searched. Also, It looked like the popup text said, "Surveil 1"
1 vote -
The end/ouraboroid not a creature
The card "the end" was unable to select a creature to exile. The ouraboroid want registering at a creature and did show it's counters
1 vote -
Unable to connect to server 2026-03-28 02:50 AM
I started a Premier Draft event at approximately 2:45 AM on 2026-03-28. After confirming my Pack 1 Pick 1 selection, the pack icon next to my player name didn't disappear. I waited 30 seconds or so before exiting the draft screen to try entering again, to confirm whether it was just a visual error or a network issue. I reopened the Premier Draft event page and was presented with the Play Blade option to begin a new draft, which prompted me to exit and restart the client. Now I am unable to connect to a server since the initial…
1 vote -
store error
When purchasing gems I am getting a Store Error - Unknown Error and am unable to purchase gems. I have repaired game files and the same issue remains.
12 votes -
FF/Bloomburrow Starter Decks Should be in Starter Duel Event
The store bought starter decks that you import digital codes to arena (Final Fantasy and Bloomburrow) should be playable in the Starter Deck Duel Event. That is where most people complete their quests. It allows new players to see these starter decks and encourage them to buy the set kits, packs, etc.
Currently I own both starter decks and I find it difficult to play them in standard play or ranked. Having them playable in Starter Deck Duel will allow more opportunity to play a basic deck in hopes to be 50% winrate vs other starter deck…
1 vote -
game does not progress passed the choose who goes first
Game starts to count down from 30:00 while trying to choose who goes first unable to do anything. Then once it reached 00:00 started to count up
12 votes -
Can’t type in names of decks
Inside deck builder typing in the name of your deck isn’t responding at all and hasn’t for the past 3 months
2 votes -
bug
When I try to add “Koma, Rescue Bestie” to my deck, it says that my deck is invalid in the Brawl format. Also, I can’t change companions.
2026.56.6.11336.12369693 votes -
Eladamri, Korvecdal ability error on iOS
One of the abilities of this creature is to allow the player controlling it to cast creature spells from the top of their deck. While I can select the top card of my deck if it’s a creature, this ability only allows me to cast that spell by using the creature’s other ability, spending mana and tapping two other creatures to cast that spell.
1 vote -
Authentication failed Timeout
I am unable to log in to my account, and I don't know why. I know it isn't an issue on my end because I've tried it on multiple devices and on multiple networks with the result being the same. I have not had any issues with the Arena client until yesterday, when this started to happen. Just my luck that the day I decide to spend a little bit of money on Arena for once, I can't play the game.
54 votes -
Daily reward not counting the spells I've used so far, tried a new one also not counting anything!
Daily rewards say I need to do 30 black/green spells. I justed played a game with a mono black deck and still the counter says no, it should say something like 8 or 9 by now. I took a new reward as the previous one (it was 20 green/red spells) also wasn't counting anything...
14 votes -
Game freezes on cast or attack animation
When casting a spell and it goes to the stack, or during attack animations the game freezes and timer starts running out. I am unable to do anything and have to restart and rejoin the match
12 votes -
Force of negation copies i had crafted disappeared.
Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
Kind regards.10 votes -
Theros Beyond Death Basic Land Style Missing
I recently redownloaded the client through steam and started playing again. I noticed in my drafts I was unable to apply the style I own to the theros beyond death basic lands even though my old decks still have them applied.
When I went to create a new deck, I am also unable to find that style. I can add the theros beyond death basic lands to my deck but I cannot apply any styles to them even though I've already paid for that style.
2 votes -
Not able to change format on my decks
In not able to change format on my decks. This is in MacOs, Iphone, Windows 11 and use of steam. The drop down meny is hidden in behind. See attached photo you can see that "standard" selection is written behind. Not able to select anything.
3 votes -
Mockingbird cast for x=1 won't copy CMC 2 creatures.
Was testing a new deck against sparky, and I cast a Mockingbird for X=1 wanting to target a bagermole cub, but was only prompted to select land creatures and cmc 1 creatures.
The issue happened repeatedly.1 vote -
Softlocked as soon as match starts
Unable to progress the game from start of match. Timer runs out on mulligan timer without ever showing cards, cannot concede. Version 2025.54.0.10689.1214342
8 votes -
Basic wastes issue
During my games with a colorless deck running basic waste land cards. When one of my non basic lands are destroyed (ugins labyrinth in this case) with an effect that allows me to search for a basic land, I cannot select my basic wastes even though I am seeing them displayed in my deck. I have experienced this multiple times by now. I hope this helps you improve the game!
1 vote
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