MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
3227 results found
-
Empty game board on game reconnect (iOS client)
Playing ranked match on iOS client (iPhone). Game became stuck during targeting when casting a targeted spell (Boomerang Basics). After selecting spell target, nothing happened and could not select a spell target again. After selecting “Cancel”, targeting prompt buttons disappear but spell remains in the stack UI. I attempted to close and reopen the iOS client (there are so many bugs for so many different reasons that I have learned that this is the fastest way to resolve problems), but when I reconnected to the game, the game board was empty with no UI elements (see screenshot).
This is primarily…
1 vote -
eaten alive slasher
Eaten Alive was not exiling Unstoppable Slasher in my standard ranked game, instead he came back with his counter.
1 vote -
Connection Lost
I play almost every day and usually within 5-15 minutes of playing I get “Connection Lost.” If I click “Check Status” it says everything is operational; if I click “Reconnect” it blinks or trys for a few seconds before displaying “Connection Lost” again.
If I click “Exit Game,” and reopen MTG Areana it asks me to login. When I do it says, “A unexpected problem occurred (Error code: -1). Please try again.” It usually takes at least 5-10 tries before I can log in, and when I do there is almost always an error referring to "assets" followed by an…
1 vote -
Effect menu disappears/ kicked to menus (play/shop)
I do play on iOS. I go to active an effect and the option to pay mana manually or auto disappears and after a minute kicked to the menus. I can move to different tabs and if I select play fast enough the timer has passed my turn and it’s half way through my opponent’s turn. I can still highlight cards and see my opponent doing emotes or looking at cards.
1 vote -
sephiroth, fabled solider
sephiroth just triggered twice , first when the token died then after he transformed I got hit for the same tokens dying, they werent even on the stack anymore.
1 vote -
the most unoptimized game ive ever seen how does a mobile game stutter and drop its pants on a 5070 figure it tf out or dont put 90$ decks i
the most unoptimized game ive ever seen how does a mobile game stutter and drop its pants on pc with a 5070 figure it tf out or dont put 90$ decks in the shop of a game that can barely function on modern hardware. Or if u read this wotc drop 30 more universes beyond sets in the next 3 years cuz f it nothing matters milk her till shes dry.
1 vote -
Mirror of Life Trapping Bug
When I have Mirror of life trapping in play, I don't know how to replicate it but on some occasions when a creature gets cast and the mirror of life trapping triggers, the game will partially freeze. I can still minimise and maximise my hand and I can still access the menu but the triggers in the stack don’t process. And no matter how long I wait, even the gameplay timer doesn't activate and I'm just stuck in the game. I have also attempted to concede in game but then the game will completely freeze. Only fix I have found…
1 vote -
Earthbending sacrifice lands
I earthbent airship engine room, then it only made me pay 2 mana to sacrifice it to draw a card
1 vote -
Color Challenge not pairing correctly
Trying to do the color challenge. Description clearly states that I should be paired against someone using the same premade monocolor deck, yet twice in a row I have been paired against someone clearly using a constructed deck of a significantly higher power level than the precon used in the challenge.
1 vote -
mastery
The hassle of claiming Mastery Orb rewards
When redeeming Mastery reward orbs, each one triggers a loading screen, which is frustrating. Please make it possible to claim them all at once.
1 vote -
Stoke the flames causing mobile client to crash
Casting Stoke the Flames in the Powered Cube is causing the android client to crash.
1 vote -
Disconnect Spinning Wheels
Arena always disconnects after remaining idol for several hours from the server and never reconnects when clicking on reconnect without having to completely closing Arena and reopening it
1 vote -
Avatar temples
Temples are giving activation based on other temples activation vs temples put into play as is per the rules. Major bug that needs corrected
1 vote -
put back to draft overview mid game
I was mid-game, when suddenly I got "waiting for server", and then my game went back to my draft overview page. I was even able to try and queue up. It turns out the game was still secretly going on in progress - when I quit and restarted the client I was put back in my draft game having used up timeouts and passed to the next turn. Definitely confusing for the client to behave this way and give me no indication that the game was still happening.
1 vote -
Price of arena power cube
Its just wild that you have to pay $10 to play in a single event where you don't even get to keep the cards. The cost of this game is prohibitively expensive and it's sad to see people's love of drafting get taken advantage of for a cash grab. This post feels like a shout into the void but I hope wizards sees it and takes a bit of it to heart.
1 vote -
Courser of kruphix
Using courser of kruphix I was able to play disciple of freylease as a land off the top of my library and it entered in as the creature half
1 vote -
constantly waiting for server - no issues with other web-based games, and internet connection not a problem
For the last 2-3 months the MTGA client has been constantly tripping over, with Lost Connection, Reconnect not working, and other issues, despite the fact that I'm connected to the internet and everything else works fine. There are definitely issues with some of these updates, and it's effectively spoiling the game. I have re-installed several times, cleared out things, updated internet settings, etc. but this problem isn;t going away. What have you changed recently that's causing this?
1 vote -
week 4 of client stuck on "waiting for server" spiel
OS: mac issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...) ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f. expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a…
1 vote -
week 4 of client stuck on "waiting for server" spiel
OS: mac issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...) ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f. expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a…
1 vote -
Couldn't activate an Eladamri, Korvecdal
Won't let activate Eladamri if the top card is not a creature, even if you have creatures in hand, mana available, enough creatures on board, and Eladamri doesn't have summoning sickness.. Suggest fixing
1 vote
- Don't see your idea?