MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
4188 results found
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Deck Building
When I am in the details of the deck, as name, avatar and companion, the companion appears but no other alternative to change it to the others I own.
1 vote -
Twinflame Travelers doubles ETB trigger of Champions of the Shoal
I was playing a premier draft game. Opponent had Twinflame Travelers on the board. He then played Champions of the Shoal beholding a shapeshifter. This caused Twinflame Travelers to double the ETB trigger despite the fact that no elemental entered. ****** way to lose in a game mode where you have to pay to play.
1 vote -
Player panya25000 played a card without tapping mana for.. a 5 mana kreatur
Player panya25000 played a card without tapping mana for.
1 vote -
Lorwyn Being Ignored
Why is Avatar still the splash screen for Arena when Lorwyn Eclipsed is the newest set? It makes zero sense that Avatar is still the front cover image for Arena, only deliberate sabotage of Lorwyn or just pure incompetence can explain this. Updating the splash screen for a game to reflect updates is something I expect a solo dev making their first indie game to do, so why is Arena failing this bar? Please fix this ASAP.
1 vote -
BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES
game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?
logs below
graphicsDeviceName NVIDIA GeForce RTX 5080
graphicsDeviceType Direct3D11
graphicsDeviceVendor NVIDIA
graphicsDeviceVersion Direct3D 11.0 [level 11.1]
graphicsMemorySize 15889
graphicsMultiThreaded False
graphicsShaderLevel 50
deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
deviceType Desktop
operatingSystem Windows 11 (10.0.26200) 64bit
operatingSystemFamily Windows
processorCount 16
processorFrequency 4700
processorType AMD Ryzen 7 9800X3D 8-Core Processor
systemMemorySize 63033
maxTextureSize 16384
[0] DETAILED LOGS: DISABLED
[0] Startup Timestamp: 1/27/2026 8:44:25 AM
[0] Loaded embedded metadata
[0] Skipping Steam Initialization
[0] CredentialLoginContext created
[0] Environment set to Prod, AWS
[0] Could not find autoplay holder, autoplay disabled
[0] [SocialManager] Social manager for HasbroGo is being used
[0] Version: 2026.55.10.11072 / 2026.55.10.11072.1228610 /
[1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
[1] WwiseUnity: Setting Plugin DLL path to: C:/Program Files/Wizards of the Coast/MTGA/MTGAData\Plugins\x8664
[1] WwiseUnity: Sound engine initialized successfully.
[2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
[51] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-55-10-5.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"bbe052e91633f4ca380fd333e81040b0"}]}
[56] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
[112] Connecting to Front Door: frontdoor-mtga-production-2026-55-10-5.w2.mtgarena.com:30010
[136] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
[136] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
[292] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
[1198] [UnityCrossThreadLogger][NPE] Node Graph Manager failed to initialize!
[1198] [UnityCrossThreadLogger][NPE] Node Graph Manager failed to initialize!
[1492] [GraphMan] Graph Definitions are null!2026-01-27 07:44:18,602Z - [1] INFO RootLog : Initialized with Flavor: "Live"
2026-01-27 07:44:18,618Z - [1] INFO RootLog : Initialized with AppDir: "C:\Program Files\Wizards of the Coast\MTGA\"
2026-01-27 07:44:19,570Z - [3] INFO DefaultLog : Retrieving userID
2026-01-27 07:44:19,570Z - [3] INFO DefaultLog : Setting userID with read to:0323226a-3322-481e-8a08-3709325658f6
2026-01-27 07:44:19,571Z - [3] INFO DefaultLog : Moving to Stage:CheckingVersion
2026-01-27 07:44:19,575Z - [3] INFO DefaultLog : Starting Version Check...
2026-01-27 07:44:19,575Z - [3] INFO DefaultLog : Starting Version Check Thread
2026-01-27 07:44:19,585Z - [4] INFO DefaultLog : HttpClient started.
2026-01-27 07:44:20,593Z - [4] INFO DefaultLog : LauncherVersion From Doormat:1.0.98.1122876
2026-01-27 07:44:20,593Z - [4] INFO DefaultLog : ClientVersion From Doormat:0.1.11072.1228610
2026-01-27 07:44:20,595Z - [4] INFO DefaultLog : Parsing Launcher version:1.0.98
2026-01-27 07:44:20,595Z - [4] INFO DefaultLog : Got local launcher version file:1.0.98
2026-01-27 07:44:20,599Z - [4] INFO DefaultLog : Checking version
2026-01-27 07:44:20,599Z - [4] INFO DefaultLog : Getting local version file
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : Got Local file:MTGALauncher.VersionFile
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : newest version:0.1.11072.1228610
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : current version:0.1.11072.1228610
2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : On current version already. Launching MTGA!
2026-01-27 07:44:20,706Z - [4] INFO DefaultLog : Adding message to queue: clientID:0323226a-3322-481e-8a08-3709325658f6 environmentID:Prod region:USA logLevel:Info sourceType:Installer messageType:ReinstallData details:{
"LauVer": "1.0.98.1122876",
"Ver": "0.1.11072.1228610",
"sessID": "9a1403e0-2271-4166-96a3-bf1113bf0a51",
"LaunchMTGA": "2026-01-27T07:44:20.7045690Z"
}
2026-01-27 07:44:20,708Z - [13] INFO DefaultLog : Starting SendThread
2026-01-27 07:44:20,708Z - [13] INFO DefaultLog : Stopping SendThread
2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : Closing Window
2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : mtgaGlobal.CloseConfirmed:True
2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : mtgaGlobal.Stage:CheckingVersiongame is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?
logs below
graphicsDeviceName NVIDIA GeForce RTX 5080
graphicsDeviceType Direct3D11
graphicsDeviceVendor NVIDIA
graphicsDeviceVersion Direct3D 11.0 [level 11.1]
graphicsMemorySize 15889
graphicsMultiThreaded False
graphicsShaderLevel 50
deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
deviceType Desktop
operatingSystem Windows 11 (10.0.26200) 64bit
operatingSystemFamily Windows
processorCount 16
processorFrequency 4700
processorType AMD Ryzen 7 9800X3D 8-Core Processor
systemMemorySize 63033
maxTextureSize 16384
[0] DETAILED LOGS: DISABLED
[0] Startup Timestamp: 1/27/2026 8:44:25 AM
[0] Loaded embedded metadata
[0] Skipping…1 vote -
Reward distribution article not updated
The reward distribution article hasn't been updated for the newest set.
1 vote -
Bug - Unable to play at all
IOS
After finishing the 5 initial training duels where you get the starting cards I am unable to log in the game anymore (tried several times for 2 days. The game starts to load but then just gives some network error althought when I try the option to check status all seems correct.
PC - Windows
I tried playing through Steam on my PC running Windows as well. I dowloaded the MTG Arena, signed in with the same credentials and got the exact same problem. So, the issue is not related to the platform1 vote -
Housemeld
Housemeld does not actually exile creatures. I used housemeld on opponents fanatic of rhonas. They later used casualty of wars and destroyed the enchantment. After it was destroyed they were able to externalize it as if it had never been exiled and it was out back into their graveyard from exile. Am I missing some clause in housemeld where it is only exiled while it remains an enchantment in play? Thanks!
1 vote -
Didn't Receive Rewards in Lorwyn Premier Draft
I finished a Lorwyn Premier Draft with 7 wins and one loss, playing a Merfolk deck, but I didn't receive the reward of 2200 gems and 6 booster packs. Evidence of this is that I still have 4720 gems. Could you please help me receive the rewards? This is very frustrating. My account is "Julio Gandra#13121". I'm in Brazil, and I finished the seventh victory about 9h35PM (Brazilian time).
1 vote -
Eldrazi are OP in Historic
Two types of lands that tap for two mana, easy ramp, easy access to Cavern of Souls, land removal, hand distuption, card draw, controlling opponents turns—they just have so much to work with, they are too consistent. At the very least, Sowing Mycospawn should be banned so they can't consistently find Eldrazi Temple while simultaneously exiling an opponent's land.
2 votes -
Black text on a black card
The card Phantom train has an alternate art that makes the text box of the card all black while simultaneously not changing the text to White from Black. This makes it very difficult to read the text of the card. This is on the Android version of arenas
2 votes -
Using Treasure Tokens - Animation TOO LONG causing me to TIME OUT
Using Treasure Tokens - Animation TOO LONG causing me to TIME OUT in games. Something changed with this in the last update. With many treasure tokens, the time it takes to use them because of the animation makes you time out.
2 votes -
bitter triumph not working as instant
the instant worked in first game, but my second and third game it would not let me cast as instant.
3 votes -
Jump in Event - stuck
I encountered an error with the jump in event.
I have MTGA arena installed on my windows 10 pc and my iphone X.
Recently I was playing jump in on my pc.
I left it logged in at the jump in event, but i guess it timed out (I had to leave the house)
I continued playing on my Iphone, resigned the event and rejoined, selecting two new packs, continued playing on my iphone.
Afterwards, when I got back home, I continued playing on my PC. I reconnected and It was still on the jump in event, but still showing the two previous packs/deck.
I didn't think to much of it, and selected play again, the event started, but as suspected I played with my new 2 packs (as selected on my iphone). I won, but ever since then I am unable to play the event again. When trying to play again, It only shows "home" after going to jump in..
Anyone else experienced something alike?
Please advice ;)I encountered an error with the jump in event.
I have MTGA arena installed on my windows 10 pc and my iphone X.
Recently I was playing jump in on my pc.
I left it logged in at the jump in event, but i guess it timed out (I had to leave the house)
I continued playing on my Iphone, resigned the event and rejoined, selecting two new packs, continued playing on my iphone.
Afterwards, when I got back home, I continued playing on my PC. I reconnected and It was still on the jump in event, but still showing…70 votes -
Friendly Brawl deck list card versions not matching after game start
bug=Friendly Brawl is automatically switching non-alchemy cards to their rebalanced versions upon issuing a direct friendly brawl challenge. Effectively making both deck options identical aside from the ban list. Friendly brawl is supposed to be non-alchemy & no-bans. It's currently forcing/switching to alchemy versions after you load into the match.
1 vote -
Incorrect values given for rewards when looking at buying levels
When clicking on the mastery pass on the steam version if you attempt to buy levels any packs that are paired with currency adds the currency amount to the graphic of the amount of packs you will get. Leading it to seem like you would get 4000 of some packs and 600 of others. I believe the currency amounts should be shown on their own so as to not confuse buyers.
1 vote -
Banned card (tamiyo) able to be used in the brawl challenge.
Opponent has a tamiyo inquisitive student in their deck despite the banlist saying that taimyo inquisitive student is banned.
1 vote -
Lorwyn Eclipsed Mastery Pass Gave WRONG REWARDS
MASTERY PASS GIVES WRONG REWARDS.
In addition to level 4 giving 3 packs of EoE. When boosting 22 Levels to 26 it shows I was supposed to receive 4011 packs of Lorwyn Eclipsed and 603 packs of EoE along with 1200 gems. In my screenshots I DID NOT receive the correct amount of gems or packs as advertised. I only received 600 gems and the amount of the packs are completely messed up. I have messaged customer support for a WEEK with no resolution and this is unacceptable.
1 vote -
During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple times appear.I previously reported something similar, and received some gold as compensation. I no longer need any more gold, so I hope the above issue will be fixed.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
1 vote
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