MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3183 results found
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Disconnect during draft
Ive got a disconnect during a match and coming back i couldnt tap my cards to Block causando me the loss
1 vote -
sorin didnt flip
Sorin didn't flip in Arena Power Cube. Gained 3 life by sacrificing a pest to Sephiroth and then attacking with Sorin. Didn't flip, lost game because of it. Please refund gems.
1 vote -
bounce not working
around an hour ago, bouncing cards became impossible in all matches I am playing. the steps to reproduce is just using any bounce effect (I was using retraction helix and this town aint big enough) on any permanent you or an opponent controls. You expect the cards to be returned to their owners hands, but they stay on the battlefield instead.
1 vote -
Cannot Purchase Items
Windows 11, downloaded though steam. When ever I try to purchase anything it kicks me out and no longer links purchases to steam for payment properly like it did last month. I would like to buy items but nothing is working as intended.
1 vote -
Sideboard qualifier weekend
Hi, i went into the qualifier weekend day 1 with a companion and when I went to sideboard, only 7 of the fifteen cards were available. This may be due to the companion.
Could you please reimburse me for the qualifier day 1 event? I was playing control, so missing my sideboard definitely caused me to lose the event.
Thanks for your help!
1 vote -
Asuza's Many Journeys not providing extra land
I was playing Asuza brawl deck. Opponent didn't have any effects that affect land playing or entering, since I had played multiple lands on my turn already (at least 3). When I went to play Asuza's Many Journeys, the effect "you may play an additional land" simply didn't happen. I couldn't play an additional land after that. I don't know what caused it, and sadly I didn't take an screenshot. There didn't seem to be any enchantment/aura blocking effects on the battlefield.
Some cards I had on the table that could've caused the issue:
Brood Astronomer (maybe the land card counts as played?)
Ashaya, Soul of the Wild (creatures are lands, so maybe that increased the played land count)
Titania, Gaea Incarnate (maybe the meld with Ashaya counts as a played land)
I had also scapeshifted for total of 13 lands and creature-lands.I was playing Asuza brawl deck. Opponent didn't have any effects that affect land playing or entering, since I had played multiple lands on my turn already (at least 3). When I went to play Asuza's Many Journeys, the effect "you may play an additional land" simply didn't happen. I couldn't play an additional land after that. I don't know what caused it, and sadly I didn't take an screenshot. There didn't seem to be any enchantment/aura blocking effects on the battlefield.
Some cards I had on the table that could've caused the issue:
Brood Astronomer (maybe the land…1 vote -
LANDS
So apparently the opponent just gets enough land and then they never pick up another land. The entire game they just get creature after creature after creature after creature like I literally killed three of his creatures right off the bat with a destroyal creature spell and then he's still overwhelm me with creatures because he never picked up another land. You give me 70 ******* lands and the opponent doesn't get more than four and he just plays every single ******* creature card and just gets better and better and better like how the **** is it. Not a joke. It's a f****** rigged b******* wasting my time
So apparently the opponent just gets enough land and then they never pick up another land. The entire game they just get creature after creature after creature after creature like I literally killed three of his creatures right off the bat with a destroyal creature spell and then he's still overwhelm me with creatures because he never picked up another land. You give me 70 ******* lands and the opponent doesn't get more than four and he just plays every single ******* creature card and just gets better and better and better like how the **** is it. Not a…
1 vote -
SORE LOSER - Ziafyr
They knew they lost so they left instead of just conceding the game and forced me to wait through their timer like a big fat, sore loser
1 vote -
Pre-order Mastery Pass
You took away the option to purchase the mastery pass via pre-order. Your reasoning was that it didn’t “feel good” or whatever that was… Well, I can’t imagine I’m the only one, but that was about all I was willing to pay for digital cards. I buy plenty of paper magic, but unless that option is returned, you won’t be getting any more money for your digital product from me. Took away a nice budget friendly option, and replaced it with a $50 nothing sandwich. This feels like being greedy and keeping a hand with one land because you had a Sol Ring. You should probably mulligan this one.
You took away the option to purchase the mastery pass via pre-order. Your reasoning was that it didn’t “feel good” or whatever that was… Well, I can’t imagine I’m the only one, but that was about all I was willing to pay for digital cards. I buy plenty of paper magic, but unless that option is returned, you won’t be getting any more money for your digital product from me. Took away a nice budget friendly option, and replaced it with a $50 nothing sandwich. This feels like being greedy and keeping a hand with one land because you had…
1 vote -
ride the shoopuf doesn't work
I can't enhance my creatures during the hole battle.
Android
26/1/101 vote -
カラーチャレンジなどのイベントの間にデイリーミッションを達成すると報酬が二度もらえる
もしくは表示されるだけ
事前に数えてない
ちゃんと報告したのでストアの割引券値引き率を前に戻して1 vote -
Bug in colour challenge black chapter 2
The opponent won't finish their turn. They are trying to enter combat with no summons.
1 vote -
Enemy health not displayed properly
On Android 16, managed to break enemy visuals by clicking "keep hand of 7 cards" in the same frame as the option appeared (I was clicking on the location where the prompt appears before my opponent made the same choice).
Screenshot of the bug from the match. I was unable to view opponent's health, and his icon was glued to the center of the field for the entire match.
1 vote -
Arena Gem Purchase
Attempting to purchase gems results in endless "waiting for the server"
1 vote -
Mindskinner bugged
Mindskinner 10/1 mill card deals the 10 damage and doesn't prevent it
1 vote -
Match Creation Failing in Limited
I tried to start matches in limited five or more times. The timer would go for two or three minutes but a match was never created.
1 vote -
Murders At Karlov Persisting SFX Collect Evidence Audio after Collecting Evidence.
After any time I Collect evidence in MKM the audio during collect evidence persists for the rest of the game. It is quite annoying. Please fix.
1 vote -
Gold currency poofed
I was saving up to buy some packs, next thing I know my 4K gold is just gone 😢 I didn’t buy anything
1 vote -
Credit for Color Mastery "All According to My Calculations"
The achievement description for the Color Mastery "All According to My Calculations" reads "Win a game with no cards in your library". As you can see in my screenshots I just won a starter deck game with the blue and black starter deck where no cards were left in my library, but the achievement wasn't marked as complete. During my last turn I had two cards left in my library, then I attacked with all my creatures. Two of my creatures were Dreadwing Scavenger which read "Whenever this creature enters or attacks, draw a card, then discard a card" which forced me to empty my library just before the creatures attacked. I won the game with an empty library, but the achievement didn't register.
The achievement description for the Color Mastery "All According to My Calculations" reads "Win a game with no cards in your library". As you can see in my screenshots I just won a starter deck game with the blue and black starter deck where no cards were left in my library, but the achievement wasn't marked as complete. During my last turn I had two cards left in my library, then I attacked with all my creatures. Two of my creatures were Dreadwing Scavenger which read "Whenever this creature enters or attacks, draw a card, then discard a card" which…
1 vote -
Torrential Gearhulk incorrect registration
Torrential Gearhluk is registered as a rare card while it's mythic rare. Please, fix it. I lost a rare wildcard because of that.
1 vote
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