MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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623 results found
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Fleem is missing
Where Fleem??? Opened 10 packs...
1 vote -
Bug in Wildcard Progress
Received one pack from making a level in the Edge of Eternities Mastery, plus bought 3 packs to open. I opened one of the packs, completed the "Rare Wildcard Wheel" PLUS received a rare wildcard in the pack. But not one of the is showing in my wildcards section.
My Wildcard section stayed as it was before I opened the packs.
This is very disheartening.
1 vote -
mythic pack
opened a mythic foundations pack and received a rare wildcard. If I wanted rare I wouldnt have spent the extra gems.
5 votes -
Opening Edge of Eternity booster gives rare from other set instead of giving wild card or gems.
As title reads. I have complete base set of Edge of Eternities and instead of getting wild card, gems, or bonus sheet rares I got a rare from a completely different set. This is not alchemy packs either it was a normal pack. As seen in photos I did not open any other set packs as all pack cards are EOE or Bonus Sheet.
2 votes -
fleem
I don't get Fleem's reward after play Pick two draft from Omenpaths on September.
2 votes -
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event. shows Reward: {quantity} when you hover over reward preview
1 vote -
fleem
I don't receive the Fleem reward after fulfill the pick Two draft of Omenpaths on september
2 votes -
Renewal Egg rewards
I opened my renewal egg and received nothing, then my game crashed :p
21 votes -
Bug report
Whenever I’m opening packs and I open either a virus beetle or a banishing light it always labels them as first copy
2 votes -
mastery pass for final fantasy
mastery pass for final fantasy will not advance beyond level 50 to get the uncommon card reward
2 votes -
XP for daily quests not awarded
I have noticed that for at least two days I have not received the 500 xp reward for a daily quest. Both of the quests I completed were 750 gold quests so maybe it's only an issue with those?
4 votes -
Authentication falied timeout since EoE update
I was able to login briefly and retrieve my new items and open packs. I was editing a deck, and got kicked. I have not been able to log back in for 25 minutes now due to authentication timeouts.
I am on android.
4 votes -
foundations duplicate protection bug
I do not have all of the rare cards in the foundations set (several rares I have zero copies), but I am receiving gems in the rare slot of booster packs. Under the set collection tab, the rare count is 240/240, but I do not have all of the rares in this set.
5 votes -
Better rewards for Draft and Quick Draft
I love playing draft and quick draft on Arena when there aren't events at the physical stores near my house. The format is competitive and quite difficult to win all 7 games. Arena could offer better rewards to further incentivize the format, for example, offering gold rewards in addition to gems for a certain number of wins, or more gems as a reward to encourage new drafts and more matches. I believe it's the most fun format.
1 vote -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
fleem
I still haven't received Fleem, even though I opened more than 10 packs from the newest set during the event period.
2 votes -
I haven't received the Fleem rewards
I didn't receive the Fleem rewards despite having fulfilled the requirements in time.
8 votes -
"What an adventure!" Bug
that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”
if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC
Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game
16 votes -
server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…
14 votes -
Tutorial repetition
Each time I opened the home page, the tutorial flashed. Informing me that we are able to gain reward after meeting its request. And then it disappeared without any guidance. I'm sure that I have passed all tutorial. Unfortunately, I failed to start a dual in PC since the tutorial appeared. I failed to enter any game since the annoying tutorial flashed in the home page!
7 votes
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