MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3187 results found
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App freezes when selecting emotes during gameplay
Since the latest update, I regularly experience a freeze during gameplay when I click on my profile image to select an emote. It is at a point where I will not interact with opponents during ranked matches in fear of the app locking up.
I cannot reproduce it. It seems to occur after I’ve already had a couple matches played. This is on iOS I have not had this occur on desktop.
1 vote -
Waiting for Server
Everytime I am in the store and click on the button to purchase Gems, I get the black screen overlay with the message "Waiting for server" and the application gets stuck on this loading screen. Normally, I get a popup window within the app to make a purchase but that window never opens, just the waiting for server message. I think this started happening with the Avatar release. I am on a Macbook Pro with an M1 chip.
1 vote -
Two turns on first turn bug abuse
I just had someone abuse the timer mechanic or something to get two first turns. it was the first turn, they played a land, and then waited until their timer was about to run out. suddenly game said it was their turn and they played a land and 2 creatures faster than the game animation could handle it. then they had 2 untapped lands, two creatures, and played ANOTHER land. after finishing their turn "normally" it was my turn and i drew my first card.
1 vote -
internet disconnecting back to menu
Technically two issues.
1. If my internet disconnects for a second, the game boots me, mid-match, back to the previous menu.
2. Ending the process via Task Manager will get me back in the game, but sometimes won't allow me to block with my creatures if it happened during the Declare Blockers step. (this has happened more than a couple of times)1 vote -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked into the buckle as drawn.
-The belt wraps three times around his left hip but only twice around his right.
-The belt should end after the rivets, but it continues behind the dagger.
-Oko’s scarf wrappings don’t follow a coherent structure. Both ends seem to wrap clockwise around his neck.Issues with Vivian:
-Vivian’s belts appear completely flat to the viewer despite her dynamic pose.
-Her corset’s base leather layer should have a seam that’s missing.
-The buckles vary in size and shape in ways that look unintentional rather than stylized.
-The fingers on her right hand are all the same length.Individually, any one of the issues above could be dismissed as an artistic choice. Taken together, though, they point to the irresponsible use of generative art. If these avatars are meant to represent handcrafted artwork, the inconsistencies need to be addressed.
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…1 vote -
Ajani, Sleeper Agent and Tamiyo field researcher
Whenever I play Ajani, Sleeper Agent or Tamiyo field researcher the game crashes.
This only happens on the app and I am using an Android device.
Please help, as soon as these cards are played the whole thing crashes and then the game can't be re-opened for at least 5 minutes or else it crashes again.1 vote -
Camellia, the Seedmiser Forage ability does not work correctly.
Camellia, the Seedmiser's Forage ability will work even with mana available and food token available.
1 vote -
Can’t use card in hand because of land playable from grayard
If Land can be played from graveyard, on smartphone you can’t play your hand because you can’t access it with too many land in grayard. You can’t slide, destroying a lot of possibility of deckbuilding
1 vote -
Liliana, Dreadhorde General - Game Crash on Cast
Playing with the MTG Arena App on Android 16.
Problem happens twice now:
I cast Liliana, Dreadhorde General, with it resolving the app closes itself. I can restart, but as soon as the Game reconnects it crashes again. I have to wait until the game is lost, to restart the game, otherwise it will just keep crashing.Board states were different, only consistent component was the resolving of Liliana, Dreadhorde General.
1 vote -
Momo, Friendly Flyer Bug
Momo, Friendly Flyer is not registering as a legendary creature when building a brawl deck in iOS.
1 vote -
Game Crash During Premier Draft
I was playing Premier Draft normally.
My timer was still running but I was unable to do any actions. Then app crashed with different error messages.1 vote -
BUG: Could not respond to opponent's Imprisoned in the Moon
I had a Mythweaver Poc in play and an untapped Promising Vein. Opponent played Imprisoned in the Moon targeting my Commander (Bristly Bill) but the game did not give me a chance to respond on the stack and ***** my Promising Vein before the spell hit Bill.
There wasn't anything in play that prevented responses as far as I can tell, so I believe I should have had a chance to respond on the stack and activate my Promising Vein before the enchantment hit my Bill.
1 vote -
紛争達成済みの状況で致命的なひと押しをラフィーンに使い護法も支払いましたが除去できませんでした
紛争達成済みの状況で致命的なひと押しをラフィーンに使い護法も支払いましたが除去できませんでした
1 vote -
White Auracite doesn't trigger under certain conditions
In a game with a large number of creature, artifact, and enchantment tokens produced by a combination of Adagia and Extravagant Replication along with multiple Replicating Rings, as well as several tokens of Banishing Light, on entry White Auracite did not trigger an exile prompt.
1 vote -
Landfall Land drop based Decks are too powerful and stupid
Turn 2 Landfall Death. Fun! You are making this even more powerful with the new releases. Roughly 50% of opponents are running this EXACT SAME deck. This is worse than Red Aggro! Mossborn Hydra is the worst offender, but Chocobo and others are just as bad. Is literally impossible to beat unless you get perfect removal cards multiple times in a row. I refuse to play against these decks anymore until you fix this craziness. I just call them out in comments/emotes and scoop. Needless to say ranked play is completely NOT HAPPENING! Try surviving a 20/20 w/Trample on Turn 2! The game is BROKEN RIGHT NOW!
Note to players - don't be a jerk.Turn 2 Landfall Death. Fun! You are making this even more powerful with the new releases. Roughly 50% of opponents are running this EXACT SAME deck. This is worse than Red Aggro! Mossborn Hydra is the worst offender, but Chocobo and others are just as bad. Is literally impossible to beat unless you get perfect removal cards multiple times in a row. I refuse to play against these decks anymore until you fix this craziness. I just call them out in comments/emotes and scoop. Needless to say ranked play is completely NOT HAPPENING! Try surviving a 20/20 w/Trample on Turn…
1 vote -
Add Hotkey For Manually Reordering Triggers
Hotkey Suggestion: Add a hotkey for the existing "Auto Order Triggered Abilities" setting.
99.99% of the time auto-ordering works great and I never have to think about it. However, there are occassionally interactions that I have to remember to turn on manual triggers for (which is about ~5 clicks or 10-15 seconds to toggle) because they don't get ordered as expected.
For example: If you put a ghostform counter on a creature using [[Kaya the Inexorable]]'s +1 ability, and then exile that creature while [[Kaya, Spirit's Justice]] is on the battlefield, the default trigger ordering doesn't transform a token you control into a copy of the exiled creature.
Ideally, the default trigger ordering would put it automatically in the optimal order, but I don't know how difficult that'd be, where it'd be prioritized in terms of other work that needs to get done, or if that default ordering is considered a bug. I imagine that there are other niche scenarios where the default ordering isn't optimal as well. Adding a hotkey for an existing setting would be a convenient way of addressing niche scenarios quickly, until those niche scenarios can be examined in depth (if needed).
Screenshotted: The default, problematic ordering of the mentioned example.
Hotkey Suggestion: Add a hotkey for the existing "Auto Order Triggered Abilities" setting.
99.99% of the time auto-ordering works great and I never have to think about it. However, there are occassionally interactions that I have to remember to turn on manual triggers for (which is about ~5 clicks or 10-15 seconds to toggle) because they don't get ordered as expected.
For example: If you put a ghostform counter on a creature using [[Kaya the Inexorable]]'s +1 ability, and then exile that creature while [[Kaya, Spirit's Justice]] is on the battlefield, the default trigger ordering doesn't transform a token you…
1 vote -
echos of eternity card causes crash
if more than 1 copy of "echoes of eternity" is played, the game will pause animations for a moment. i then get an error message saying "unexpected: match complete". which results in a loss. all updates are current. i am unsure as to why this happens. i have seen other cards that copy multiple times play out perfectly fine.
1 vote -
BUG: Second Long Disconnect in Loading Screen gave 2 losses
My phone screen (Android) darkened because of the long loading time into the round. I got disconnected by that resulting in the game counting it as a game loss for the Event. When i loaded back into the game I was back in my match. I lost that match and the game mistook that for my second game loss when it should have been the first. Two game losses for one match is very frustrating please fix this.
1 vote -
disconnect issue
Why is it right before I am winning a game on draft limited (Avatar) i get kicked out of the game. can u please fix this annoying ddos. ppl abusing it to save gems.
please give me my gems back for the draft. its rly annoying. I cant even post a screenshot because how would i know when i get kicked out ( oh later i found out that i get a lose for a win aswell.....
1 vote -
5 konas in opponents deck
After exiling one with decadent dragon instant side, my opponent played 4 copies of kona. As a result his deck had 5 copies for the card as it didn't remove from his deck the copy I exiled. On mobile app
1 vote
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