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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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6174 results found

  1. Banned cards played in a standard event

    i played in a standard event post ban on mtga, i found a opponent who plays cori-steel cutter, how can be possible? I don't know what to do, i've played the game, but i don't want to play against a player who plays banned cards, what should we do?

    3 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  2. menu has no text

    The main menu (when pressing Esc) has no text when brought up during a game, and after that even in the lobby.

    32 votes

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    17 comments  ·  User Interface  ·  Admin →
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  3. Can't buy gems

    I can't buy gems currently. I am playing on mac thru the epic games store. When I try to buy gems, I get stuck on a "waiting for server" screen. It has been several hours.

    35 votes

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    18 comments  ·  Store  ·  Admin →
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  4. stop cheating

    I suggest Wizards stops cheating openly by manipulating the opening hands.
    I have played MTG since 1994, and using MTG Arena for long enough to own 3 to 4 copies of every single rare and mythic cards (which also tells you how much money I put in the game).
    Whenever I create a new deck, the stats of my opening hands are consistent with what the probability calculus predicted.
    But after a week (?), I systematically experience impossible odds, like 4 games in a row with NO lands, or just 1, or 6 lands...
    The probability to have 4 times…

    25 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. no more alchemy

    Separate those stupid broken *** Alchemy cards from the real ones, I don't need people perpetually raping me beyond comparison. Also, why the **** is there an ability that lets people conjure the same ******* spell over and over and over and over and over in a SINGLE ******* CARD FORMAT?

    **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY ****…

    70 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  6. handle infinite loops

    I just can agree to the other posts below. There should be the possibility to handle infinite loops.
    E.g. Record a sequence of actions and simply enter an number how hoften this loop should be executed (not more than 9999 times)

    37 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  7. 3-5 player multiplayer

    I have many friends who play Arena, but a main issue is that we cannot all play together. I understand it is a huge undertaking, but adding in 3 -5 player multiplayer would really help many of us players who can't always travel to our friends' places far away to play Magic with them. Heck, adding 4 player multiplayer would be amazing, or even 3.

    30 votes

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    4 comments  ·  Product Suggestion  ·  Admin →
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  8. Disconnection from game that sends back to home screen

    It's been going on for a while. During a match, i would randomly see a "waiting for server" message, that then results to fade to black into the home screen. This happens roughly 1/3 of the games and it makes playing ladder or any events impossible. I attach a file from such occasion, which resulted into a game loss.

    Please fix as soon as possible, the game is unplayable in this condition.

    24 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  9. Crash during draft

    Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.

    Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.

    30 votes

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    3 comments  ·  Events  ·  Admin →
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  10. Arena Crashing

    Since the last update arena is crashing constantly when trying to start a new round of BO1

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Rakshasa's Bargain not being recognize as a 6cmc card, when building with a Gyruda companion deck

    Just need a fix for this minor oversight

    3 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Stop the clock while stack resolves

    While the stack is resolving, STOP THE CLOCK! So tired of losing matches because a large stack takes time to resolve, and triggers pop off and add to the stack. Clock is ticking down and I have no control over anything! Don't run the timer while then stack is resolving.

    40 votes

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    5 comments  ·  Product Suggestion  ·  Admin →
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  13. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    86 votes

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    6 comments  ·  Events  ·  Admin →
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  14. Game disconnected mid game

    Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?

    29 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. the card lightwheel enhancements will not work at full speed ? will not show as a spell i can cast

    the card lightwheel enhancements will not work at full speed ? will not show as a spell i can cast

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Network Error

    Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine

    38 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Land ***** is a real problem

    Your shuffler is biased and broken. If I hav e no lands in play, I draw no lands. If I have 18 lands in play, I will 10 more straight...and I only have 5 lands in the deck....soooo...not sure how that's happening...but yeah, it is a problem and needs to be fixed....

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    46 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  19. Shuffle Algorithm is ****!!!

    There is a 99.205% probability that I should draw 1 of 4 cards in the first 41 draws. I did not draw 1 of my 4 cards.
    WTF?!! This is INSANE!!! Your "Shuffle Algorithm" is absolute *! Why rig the game? I just want a fair platform to play MTG, but you've created some absurd manipulation.
    There is so much feedback concerning the "shuffle" and you don't do anything. Whatever's good for business I guess. Shame on you!
    The game would be exponentially more FUN! if you had a basic-     random shuffle algorithm.
    Do the right thing and fix…

    29 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  20. Mistrise Village not programmed correctly

    Mistrise Village makes a spell already on the stack uncounterable. This is not what the card does!

    29 votes

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    9 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues