MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3282 results found
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Priority was automatically skipped (when it shouldn't)
Opponent on the play, I am on the draw.
Turn 1: Opponent plays a land, passes the turn, i play a land and Llanowar Elves
Turn 2: Opponent plays a land, has 2 mana open, passes the turn, I play a land, then in detail:
- I play Badgermole Cub (tapping 2 lands)
- Cub resolves, Cub's ETB is added on the stack (i target a land)
- Opponent casts Sear, targeting Cub. I have Llanowar untapped. I EXPECT to tap it for 2 Green mana, because I have 2 mana creatures in hand
Sear resolves automatically without giving me any proirity, I loose a chance to tap Llanowar correctly to get additional mana. This may cost a win.Platform: Linux
Log file attached (logs were dumped right after the game with this bug).Opponent on the play, I am on the draw.
Turn 1: Opponent plays a land, passes the turn, i play a land and Llanowar Elves
Turn 2: Opponent plays a land, has 2 mana open, passes the turn, I play a land, then in detail:
- I play Badgermole Cub (tapping 2 lands)
- Cub resolves, Cub's ETB is added on the stack (i target a land)
- Opponent casts Sear, targeting Cub. I have Llanowar untapped. I EXPECT to tap it for 2 Green mana, because I have 2 mana creatures in hand
Sear resolves automatically without giving me…3 votes -
[Bug] Pressing "Cancel" during queueing results in a loss
While I was queueing for a Quick Draft game on an Android phone, then something came up so that I couldn't play, so I pressed "Cancel" and the game returned to the event's page and I closed the app. When I came back later, I found that I got the 2nd loss even though I didn't get to play. That was disappointing to have the "Cancel" button that I could press but somehow I still got paired and handed a free win to a random player. I don't have anything to attach.
4 votes -
Erroneous timer application
During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.
6 votes -
lasting tarfire
Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me lose the single game and the whole bo3 match. I aint no feel like playing it no more. Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me lose the single game and the whole bo3 match. I aint no feel like playing it no more.Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me…9 votes -
Pre order packs
Over 24 hours after purchase, still missing all pre order packs and rewards. The single item received directly after purchase was the Ral sleeves. Nothing has been done to provide the packs nor reimburse the purchase. Nor has there been a statement or any information on this matter.
5 votes -
Login timed out
Cannot get to Home Screen. Powered on off reinstalled app on iPad. Dark screen times out. Second day in a row. How about some free packs?
6 votes -
4 votes
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Hexproof
Just had a dragon that has hexproof as long as it’s dealt no damage. Never swung with it as it came in tapped by the mono white authority enchantment. Opposing player cast bake into a pie keep in mind on a hexproof creature that just entered the battlefield tapped and it destroyed said creature. Pretty sure hexproof is it can’t be targeted by spells or abilities of your opponent. This has happened 7 times with hexproof creatures and caused me to lose each time so what the actual heck.
1 vote -
These are bugs in the iOS mobile version.
They include issues such as being unable to adjust the number of cards in the sideboard in BO3, and being unable to tap a creature to activate its ability even when you have the initiative.
3 votes -
Is anyone quality checking pre-made decks anymore?
This is honest feedback for the stone brains at WOTC.
Midweek magic (theoretically) is supposed to be about highlighting different playstyles, such as for new expansion sets. That did not happen. The pre-made spellstorm deck was more OP than all the other pre-made midweek magic decks by a large margin. If you wanted to stand a chance of getting your 3 wins for the week, you were pretty much required to use spellstorm, and that is what most people did. The other decks were cute, but ultimately their primary mechanic ended up just being to feed wins to the spellstorm deck.
This is honest feedback for the stone brains at WOTC.
Midweek magic (theoretically) is supposed to be about highlighting different playstyles, such as for new expansion sets. That did not happen. The pre-made spellstorm deck was more OP than all the other pre-made midweek magic decks by a large margin. If you wanted to stand a chance of getting your 3 wins for the week, you were pretty much required to use spellstorm, and that is what most people did. The other decks were cute, but ultimately their primary mechanic ended up just being to feed wins to the spellstorm…
3 votes -
Auto-Stops do not account for Don & Raph Hard science's mana reduction.
I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.
6 votes -
Deck Shuffler is broken. Idiots fix it NOW
I have now played 6 matches with the new set out. The deck i am testing has 23 lands. in 5 of the 6 matches, i have been mana screwed and I am sick and tired of you people not doing your jobs right and not making the game balanced. in those 5 matches, I started with 2 lands in opening hand it took a MINIMUM of 3 turns to see 1 land. This makes no sense to happen that often. Once again, just like before, you morons can't do your job and make the game balanced. FIX YOUR GAME. We deserve compensation for you peoples lack of intelligence on making a fair game. FFS man. This is embarrassing. Either do it right or let someone else manage the game. God its aggravating. How hard is it to make the game balanced. 23 lands and in 5 matches, mana screwed....ffs
I have now played 6 matches with the new set out. The deck i am testing has 23 lands. in 5 of the 6 matches, i have been mana screwed and I am sick and tired of you people not doing your jobs right and not making the game balanced. in those 5 matches, I started with 2 lands in opening hand it took a MINIMUM of 3 turns to see 1 land. This makes no sense to happen that often. Once again, just like before, you morons can't do your job and make the game balanced. FIX YOUR GAME.…
5 votes -
Optional "Don't pair with decks containing Alchemy cards" setting
If you won't remove Alchemy at least make a setting where people can opt out of being paired with those using Alchemy. If the proposed setting is active make it so decks can use the unadjusted cards.
5 votes -
Network Error: Unable to join event.
I cannot start a Brawl match. Get the attached error message. I tried repairing game files and tried 4 different decks (none are invalid for Brawl)
4 votes -
Sparky Not Going Away
There are already countless reports about this… Sparky appears every time I open the home screen, “What an adventure, you’ve got a quest” and so on. I’ve completed the tutorials. I’ve completed quests. This is seriously frustrating.
7 votes -
3 votes
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Android Mobile Client Freezing
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages of this glitch. The game can freeze during essentially any animation, and only seems to occur during an animation, and not during any phase where I have priority to act but do not do so.
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…
7 votes -
Game Freezes
Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!
7 votes -
6 votes
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ランク戦を行ったが昇格することが出来ません
たった今タイムレスのランク戦を行っていました。ダイヤ１の5勝状態で勝利し、本来ならばミシックに昇格するはずがエラーが出てゲームが落ち、再び起動した際にはまたダイヤ１の5勝の状態でした。通信エラーだろうと思いもう一度勝利しましたが再びエラーが出てゲームがダウンし、再起動するとまたダイヤ１の5勝の状態でした。これはもう私のアカウントではミシックランクにはなれないということでしょうか？調査、対応を宜しくお願い致します。
5 votes
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